GC Motors Reviews 

577
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for their outstanding professionalism, friendly attitude, and genuine willingness to go above and beyond to help. Many buyers also appreciate the exceptionally smooth purchase process, clear communication, and attentive support provided from start to finish. However, some customers also noted communication issues, unreturned calls, and frustrating delays when trying to resolve post-purchase problems. A few other people also felt disappointed after discovering that vehicles sometimes arrived with unexpected mechanical faults or physical damage. These individuals mentioned that getting these issues properly addressed could sometimes prove challenging.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the professional, friendly, and helpful... See more

Service

Customers consistently note positive experiences with service, frequently highlighting professional,... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers praising the excellent selection of... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences varied significantly across... See more

Quality

Users describe ambiguous interactions with quality, as reviewers express deeply contrasting experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealt with Neil Abbey at GC Motors, and from the minute he let us look at the car outside normal opening hours (we were passing and stopped for a look), right through to completion of the deal, Neil w... See more

Rated 5 out of 5 stars

Recently bought my wife a car from GC Motors and engaged with Noah and Pete and was highly impressed by their professionalism and attention to detail. We negotiated a price which was competitive and t... See more

Company replied

Rated 5 out of 5 stars

I have absolutely no hesitation in recommending GC Motors. Neil Abbey dealt with our purchase (and trade in) and was fabulous, he really excelled our expectations, nothing was too much trouble, he han... See more

Company replied

Rated 5 out of 5 stars

Great communication from GC Motors ! Neil sent me a detailed video before I visited the showroom which enabled me to decide much more easily on the car I was interested in. It was the most straightf... See more

Company replied


Company details

  1. Car Dealer

Written by the company

GC MOTORS is the UK's Largest Independent Sports, Prestige & 4x4 Dealer with over £8 million of vehicles in stock. We offer the best vehicles with the best specifications all personally chosen to complement each and every model that is available and ready to buy today. Our commitment and success is built on “Treating Customers Fairly” and we continue to offer one of the most professional car buying experiences within the retail automotive sector. With our friendly, professional and highly knowledgeable team at GC Motors, we are here to help you choose the right vehicle at the right price. That’s why so many customers return time after time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

577 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(577)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GC Motors - sales and servicing

I've used GC Motors for servicing for 12 years plus. Customer service is first class, both Paul and Martin are great. Responsive and competitively priced. Gets the job done. I've had Porsche, Bentley, Audi, BMW cars serviced here. Including a ten year old Audi A3 and I get the same service and experience.
I've also purchased two cars (a Porsche and Bentley) with great sales experiences. As it happens, both cars were sold back to GC Motors and that was also a great experience with good prices.
I trust them and I get great service. Cannot be better.

January 23, 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you so much for your kind review, i have passed this across to the team who are thrilled with all your feedback, we look forward to seeing you next time, Paul

Rated 5 out of 5 stars

Neil Abbey is excellent

Neil Abbey provided a kind and hospitable service and kept in communication with me regarding my offer on a vehicle. GC Motors strikes me as an honest and ethical dealership that I recommend based on my experience with Neil.

January 16, 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Arun, than you for your review. I am sorry we couldn’t do business with you this time but thank you for the opportunity. pete

Rated 5 out of 5 stars

Highly recommended!

From start to finish, Warren and the GC Motors team were an absolute pleasure to deal with. Very open, honest and transparent with all dealings, and have been on hand throughout the process - and above all else, the car is fantastic! Will definitely use them again, so highly recommended.

January 16, 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Nick, thank you for your review and I will be sure to pass your comments over to Warren. We hope you are enjoying your lovely car and we look forward to seeing you soon. Pete

Rated 5 out of 5 stars

Neil Abbey - so helpful!…

Neil Abbey helped me purchase a Bentley Continental. Neil was incredibly helpful and made the buying process easy. Highly recommend.

January 15, 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Mr Cliffe, thank you for your review and I am pleased Neil looked after you well. It was a pleasure doing business with you and meeting you in the showroom, we have now found a new home for your car now also.
Thank you again for your business and we hope you keep enjoying your new vehicle. Pete

Rated 5 out of 5 stars

Excellent and absolutely no hesitatio in…

I have absolutely no hesitation in recommending GC Motors. Neil Abbey dealt with our purchase (and trade in) and was fabulous, he really excelled our expectations, nothing was too much trouble, he handled our queries swiftly (even out of hours) and really went above and beyond to ensure a pleasant transaction, he even continues to support us with aftercare. Can’t recommend enough. Thank you very much Neil if you happen to read this!

January 15, 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Kate, thank you so much for your lovely review, I will be sure to pass your comments onto Neil. It was a pleasure to meet you in the showroom when you collected your lovely new car.
Many thanks for your business it is very much appreciated and we look forward to seeing you soon. Pete

Rated 5 out of 5 stars

Exceptional service for the detail-oriented buyer

I recently purchased an Audi e-tron 55 from GC Motors and couldn’t be happier with the experience. As a self-confessed 'Mr. Cautious,' I had a significant number of questions regarding the digital service history, warranty transitions, and EV-specific maintenance.

​Rob was fantastic throughout the sales process—completely transparent, patient, and proactive. He even followed up post-collection to provide a screenshot confirming the latest 37k-mile service had been successfully uploaded to the Audi system, which was vital for my peace of mind.

​Laura (Compliance Manager) was equally impressive. She went above and beyond to coordinate with warranty providers, ensuring all our cover was correctly activated and providing clear, written confirmation that removed any ambiguity.

​The preparation of the car by Pete and the team was top-notch. It’s rare to find a dealership that not only sells high-quality stock but also truly respects and supports a buyer’s due diligence. If you value thoroughness and integrity, I highly recommend Rob and the team

January 8, 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you so much for your kind review, i have passed across to the team who are all thrilled you found the experience exceptional. We hope you enjoy many miles out of the new car and we are here to help in the future. Thank you again for your business Paul

Rated 5 out of 5 stars

Absolutely brilliant garage

Absolutely brilliant garage. Neil at GC went above and beyond to get the deal over the line, and was always available to talk.

December 18, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for your kind review, i have passed across to neil who is very happy you enjoyed the experience, Pete

Rated 5 out of 5 stars

Simply the best !…

Warren assisted us at GC Motors to purchase our Range Rover Sport. Excellent service. Nothing too much trouble. Very professional and knowledgeable.
No hesitation in recommending. Visit GC Motors and you will not be disappointed.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

1 out of 5 – Very disappointing experience

Unfortunately, my experience with this company has been extremely disappointing.

I purchased a vehicle costing close to £100,000, yet from the day of purchase the car had a serious fault that should never have been present at handover. What followed was weeks of chasing, delays, and excuses rather than a clear and professional effort to fix the issue properly.

What I found most frustrating was the lack of respect shown to the customer. Despite the value of the car, there was constant moaning and back-and-forth over small amounts of money (£20–£50), instead of focusing on resolving the real problem. It felt penny-pinching and unprofessional for a business selling high-value vehicles.

Communication was poor, responsibility was passed around, and even when independent diagnostics confirmed the fault, there was still no urgency to fix it. This turned what should have been an exciting purchase into a stressful and embarrassing experience.

I’ve bought premium cars from other dealers before and have never been treated like this. Sadly, I would not recommend this company based on my experience.

October 31, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi, We have been trying to contact you without success, please can you call in on 01423 500017 and ask for Paul W to discuss this.
Kind Regards

Rated 5 out of 5 stars

Car number 63!

I have owned a lot of cars. GC Motors, staff, are, by far, the most friendly and helpful I have ever had the pleasure to deal with. I cannot recommend them more highly! FAB!

December 22, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you so much for your kind review John, we are happy you enjoyed your experience with us and we will see you for 64! Paul

Rated 5 out of 5 stars

Great service with a smile

Great service with a smile. Full MOT and follow up repairs all completed in a timely manner. Thx guys

December 2, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you so much for taking the time to leavve us a great review, i have passed across to the service team who are thrilled, Paul W

Rated 5 out of 5 stars

I have been dealing with G C MOTORS for…

I have been dealing with G C MOTORS for around 5 years and every time is flawless with the sale process and quality of vehicles I have purchased, I deal with Neil every time who not only goes above a beyond in prepping the cars and the hand over, g c motors are always a pleasure to deal with annually

November 14, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Paul, thank you for your lovely review and I will be sure to pass them on to Neil, we hope you are enjoying your lovely car and thank you for your continued support. May I take this opportunity in wishing you a very Happy and Prosperous 2026. Pete

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout
Neil Abbey was very helpful and friendly. Would highly recommend Neil and GC Motors

December 12, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for your review, Mr Calderwood and I am glad you found Neil friendly, we do try our best to make the whole sales experience fun. I will be sure to pass your comments over to Neil. Once again thank you for your business and I hope you have a very happy Christmas and we look forward to seeing you in 2026. Pete

Rated 5 out of 5 stars

Excellent Dealership…

Excellent service from a professional friendly and supportive team especially Paul in service and Matthew Hopkins in sales. Part exchange was simple and efficient and the presentation and quality of the car purchased did not disappoint. Thoroughly recommend GC Motors , Harrogate for your performance car needs
Good coffee too👍

December 9, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for your kind review, we are glad you found the experience simple and efficient. i have passed across your feedback to Matt, have a great festive period and thank you again, Paul

Rated 5 out of 5 stars

My first time dealing with GC Motors…

My first time dealing with GC Motors was a good experience. I dealt with Matt Hopkins who was pleasant and helpful towards reaching an agreement and explained the whole process in great detail. I would highly recommend

November 14, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Many thanks for your kind review regarding the purchase of your new car from GC motors, we’re pleased to read that you found the process a pleasant one and that you would recommend us accordingly, this is the highest accolade.
Many thanks again
Paul Gater

Rated 5 out of 5 stars

Matthew Hopkins was great to deal with

Matthew Hopkins was great to deal with. The dealership had the best prices in the country and quality of stock was extremely impressive. I couldn't rate the dealership higher! Thank you for a great experience and a lovely car.

November 12, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Many thanks for your kind review regarding the purchase of your new car from GC motors, we’re pleased to read that you found the process a pleasant one and that you recognise the quality and pricing of our cars, ill ensure Matthew is made of the review as he know he will appreciate it. Enjoy your new car Mr Vipond
Many thanks again
Paul Gater

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish .. Warren was great .. knowledgeable but not pushy and made the buying experience positive and efficient

November 8, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Many thanks for your kind review regarding the purchase of your new car from GC motors, we’re pleased that you are happy with your new purchase and that Warren looked after you as we’d hope he would which lead to a great experience
Many thanks again
Paul Gater

Rated 5 out of 5 stars

Warren was a fantastic sales manager…

Warren was a fantastic sales manager for GC motors - I would happily buy from him again - his service and attention to detail was above and beyond .

October 28, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Many thanks for your kind review regarding the purchase of your new car from GC motors, we’re pleased to read that you found the process a pleasant one and ill ensure that Warren is made aware of the review as I know they’ll appreciate the positive feedback.
Many thanks
Paul Gater

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Noah at GC…

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Noah at GC Motors

I recently bought a BMW M4 Competition from GC Motors, and the experience was excellent from start to finish. Noah was incredibly helpful, knowledgeable, and easy to deal with throughout the entire process. He kept everything straightforward and stress-free, answering all my questions promptly and making sure the car was perfectly prepared for collection.

Highly recommend Noah and the team at GC Motors — brilliant service and a great buying experience.

November 3, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Mr Phillips, thank you for your lovely review and I will be sure to pass your comments over to Noah. I’m so pleased that you found the experience easy as we try to keep it as simple as possible.

Thank you again for your business and we hope you keep enjoying your amazing car, Pete

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look