GC Partners Reviews 

4,197
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 504 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and helpfulness they received for transferring payments internationally. Many people appreciate the professional and friendly staff who provide sound advice and make the process simple and stress-free. The customer service is frequently described as fantastic, with reviewers noting the quick responses and efficient handling of transactions, often at great exchange rates. The user experience is generally smooth and easy, with many finding the setup straightforward and transfers arriving promptly. However, some people mentioned a decline in service quality over time, experiencing rudeness and a lack of attentiveness from representatives.

What people talk about most

Service

Consumers find service to be positive, with many describing it as excellent, professional, and efficient.... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Payment

Reviewers highlight positive aspects of payment, with many praising the reliability and ease of transferring... See more

User experience

Customers had positive experiences with the user experience, often describing it as clear, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I set up an account with GC Partners initially to buy a property in Portugal which GC Partners carried out quickly and efficiently and which saved me quite a bit of money (nearly £2000 I worked ou... See more

Company replied

Rated 5 out of 5 stars

We sold land in Polen and we had to change ZL into EURO , the banks are too expensive and we don’t have good experience with the internet banks . Luckily our lawyer told us about GC and Partners an... See more

Company replied

Rated 5 out of 5 stars

I have been with GC Partners since 2008 . They have been absolutely reliable and helpful at all times and have provided me with an excellent service to transfer my monthly payments to Spain. I do... See more

Company replied

Rated 5 out of 5 stars

To whom it may concern! We changed ZL into euros with the help of Hayley McKay . The exchange rate was great and the whole customer service was fantastic! The rates of the banks are ridiculous a... See more

Company replied


Company details

  1. Currency Exchange Service
  2. Money Transfer Service
  3. Non-Bank Financial Service
  4. Payment Service
  5. Payroll Service

Written by the company

At GC Partners, we make international payments and currency risk management simple, strategic, and personal. For over 20 years, we have supported individuals and businesses with seamless currency solutions that go beyond automation, offering expert guidance, competitive rates, and a dedicated service that scales with your ambition. With offices in the UK, Europe, the Middle East and Asia, we are trusted by hundreds of thousands of clients worldwide to manage their cross-border transactions. Our clients stay with us not just for our bank-beating rates and industry-leading tech, but for the people behind the platform. Our team of specialists takes the time to understand your goals and deliver results that protect your bottom line, manage risk, and help you succeed. Rated 4.9* on Trustpilot, we are proud to be among the very best in the industry. So whether you are making overseas purchases, expanding internationally, or simply navigating market volatility, we are here to help you manage your currency with confidence. Global Currency Exchange Network Limited trading as GC Partners is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (FRN 504346). GC Partners (Hong Kong) Limited is an authorised Money Services Operator (MSO), authorised by the Hong Kong Custom and Excise Department. License No. 22-02-03094. GC Partners (DIFC) Limited is authorised and regulated in Dubai by the Dubai Financial Services Authority (DFSA) for Providing Money Services, Providing and Operating a Payment Account and Issuing Payment Instructions. Registered office: Unit 516, Level 5, Index Tower, DIFC, Dubai, UAE. (DFSA Firm Reference No. F006902).

GC Partners - Our service is our currency

Written by the company

Taking away your stress
We want to help you by making currency simple. That’s why we tailor our service to your needs. Ensuring you can send money across the world with ease, while benefiting from the best exchange rates.
Your money transfer options
We offer several different types of currency contracts, allowing you to benefit from the best exchange rates and transfer money when it suits you best. Whether that be a 'buy now pay later' forward contract or our recurring payments service we give you the options to decide when the time is right for you to transfer your money.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,197)

460 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very satisfied Customer

The people you speak to are always kind and informative. The rate of exchange is generally reasonable, and the whole process is dealt with very quickly and efficiently.
Over the years, I have never had reason to complain, and that is saying a lot in this day and age.
Thank you.

May 28, 2026
GC Partners logo

Reply from GC Partners

Hello,

Thank you for your lovely review. Your kind words are greatly appreciated. We are so happy to see that you have been using us consistently and continue to be satisfied with our services, your loyalty does not go unnoticed. Hope to see you again!

Kind regards,
GC Partners

Rated 5 out of 5 stars

Quick and stress-free money moving

This service really helped to reassure me about sending my house sale money from UK to NZ, so that we could be ready to offer on a house. I had a few reservations, but they even provided some legal feedback on a couple of the T&Cs to make sure I was fully informed before going ahead. Tested it with a small amount and then once it was all transferred, I paid very little fees once the cash landed in NZ. Much easier than multiple small transactions via a money transfer app. I would certainly recommend their service and use them again.

April 20, 2026
Unprompted review
GC Partners logo

Reply from GC Partners

Hi Emma,

Thank you so much for your kind words. We are so glad that GC partners could make your house sale and buying process simpler with our services. Hope to see you again!

Best wishes,
GC Partners

Rated 5 out of 5 stars

James Underhay has been great

James Underhay has been great. He gives me a call if I make a mistake online (this week), very proactive.

He represents your company very well and gives me a lot of confidence regarding my transfers.

Regards,
Robert von Normann

May 29, 2026
GC Partners logo

Reply from GC Partners

Hi Robert,

Thank you for such kind words. We greatly appreciate your feedback and are so glad James was able to provide such a great service. He is certainly an asset to the company. We'd be happy to see you again!

Thanks again,
GC Partners

Rated 5 out of 5 stars

Fantastic communication and great…

Fantastic communication and great service

May 29, 2026
GC Partners logo

Reply from GC Partners

Hello,

Thank you for your kind words. We at GC Partners really appreciate you choosing us.

Kind regards,
GC Partners

Rated 5 out of 5 stars

First time Investment

This was the first time we have used G C Partners and I would recommend them to others and use them for future transactions. From start to finish we were taken through all the processes by Rachel and James at the Vilamoura Office in Portugal. They were friendly professional and any queries we had were dealt with quickly.

May 27, 2026
GC Partners logo

Reply from GC Partners

Hi Linda,

Thank you so much for your kind words. We are so glad James and Rachel were able to provide a smooth and efficient service for you. We would love to see you again! Your opinions matter greatly to us.

Best wishes,
GC Partners

Rated 3 out of 5 stars

Orignal use was 1 yr ago

Orignal use was 1 yr ago. Representive didn't process the amount of monies sent correctly, sending to much for the final pymt for a purchase. Told him it was not correct and didn't follow thru at all. Saying the monies couldn't be recalled. Still a yr later no returned monies. Finally was able to get copies of monies and notary was able to send monies back to the account. She was very helpful. Jasmine

May 20, 2026
GC Partners logo

Reply from GC Partners

Hello,

We are very sorry to hear that you had a disappointing experience. We have done some investigation into your claims and we'd just like to clarify some things.

The representative you dealt with a year ago had left GC Partners 5 months prior to your solicitor getting in contact with us with the required funds. As soon as we were made aware we got in touch and, after some back and forth via email and phone to clarify amounts and provide proof of overpayment to the bank due to such a delay in us receiving your money from your solicitor, the funds were forwarded to you.

I hope this makes things clearer, your account manager is always here to help should you need them.

Best wishes,
GC Partners

Rated 5 out of 5 stars

Really good services

Really good services, perfekt, fast and pro, I recommend it . Thanks

May 21, 2026
GC Partners logo

Reply from GC Partners

Dear Phillippe,

Thank you for your kind words. We at GC Partners really appreciate you choosing us.

Kind regards,
GC Partners

Rated 5 out of 5 stars

Transferring money to make a property…

Transferring money to make a property purchase abroad was so easy, thank you

May 20, 2026
GC Partners logo

Reply from GC Partners

Hi Nick,

Thank you for your kind words. We at GC Partners really appreciate you choosing us.

Kind regards,
GC Partners

Rated 5 out of 5 stars

Archie from GC partners handled my…

Archie from GC partners handled my transfer of funds for my deposit on my property purchase in Spain efficiently and with professionalism.

May 13, 2026
GC Partners logo

Reply from GC Partners

Hi Gary,

Thank you so much for your kind review. We're so glad Archie was able to provide a helpful and efficient service. Hope to see you again!

Kind regards,
GC Partners

Rated 5 out of 5 stars

Super helpful advisor

Super helpful advisor. Clear, responsive, friendly. Have used for ten years and wouldn’t consider anyone else

May 21, 2026
GC Partners logo

Reply from GC Partners

Hello James,

Many thanks for your kind words. We're glad our team was able to provide a helpful and friendly service. Your continued loyalty is greatly appreciated by us at GC Partners. As always, we would be happy to see you again.

Kind regards,
GC Partners

Rated 5 out of 5 stars

Very good reliable service

Very good reliable service

May 20, 2026
GC Partners logo

Reply from GC Partners

Dear Lee,

Thank you for your kind words. We at GC Partners really appreciate you choosing us.

Kind regards,
GC Partners

Rated 5 out of 5 stars

A Professional & Reliable Company

Clear and simple process.

The advisors are very helpful and put you at ease throughout the whole process with clear communication and support.

Would definitely use again, appreciate the care and attention given to my account at a time of high stress.

April 27, 2026
GC Partners logo

Reply from GC Partners

Hello Hannah,

Many thanks for such kind words. We are so glad our service was helpful, professional and accommodating. Hope to see you again!

Best wishes,
GC Partners

Rated 5 out of 5 stars

Very efficient and reliable service

Very efficient and reliable service. Staff very helpful and efficient

May 19, 2026
GC Partners logo

Reply from GC Partners

Hello,

Thank you for your kind words. We at GC Partners really appreciate you choosing us.

Kind regards,
GC Partners

Rated 5 out of 5 stars

Every time I need to make a transfer

Every time I need to make a transfer, large or small, I have been assisted with speed and professionalism. James Underhay has been excellent!!! Thank you James!

May 19, 2026
GC Partners logo

Reply from GC Partners

Hello,

Many thanks for your kind words. We're so glad James was helpful in his service. Your continued loyalty to GC partners is greatly appreciated. Hope to see you again!

Best wishes,
GC Partners

Rated 5 out of 5 stars

The agent was very helpful and invested…

The agent was very helpful and invested in the process, contacting me and walking through the process. I received a good exchange rate and money arrived in my account quickly.

May 19, 2026
GC Partners logo

Reply from GC Partners

Hello,

Thank you for your kind words. We are glad our team was able to provide a smooth and responsive service, and GC Partners really appreciates you choosing us.

Kind regards,
GC Partners

Rated 5 out of 5 stars

I have used GC Partners for more than 3…

I have used GC Partners for more than 3 years. The service is prompt and efficient and my transfer from the UK arrives in Portugal if not the same day then the next. I have no complaints about this company and will continue to use it.

May 11, 2026
GC Partners logo

Reply from GC Partners

Hello Janet!

Many thanks for your kind words. Your continued loyalty is greatly appreciated by us at GC Partners. We would be happy to see you again.

Kind regards,
GC Partners

Rated 5 out of 5 stars
GC Partners logo

Reply from GC Partners

Hi Deborah,

Thank you for your kind words. We at GC Partners really appreciate you choosing us.

Kind regards,
GC Partners

Rated 5 out of 5 stars

Our Account Manager Archie Bean was…

Our Account Manager Archie Bean was proactive in communication and was very responsive and thorough with guidance throughout the transaction.

May 15, 2026
GC Partners logo

Reply from GC Partners

Hello Mark,

Thank you for your kind words. We are glad Archie was able to provide a smooth and responsive service, and GC Partners really appreciate you choosing us.

Kind regards,
GC Partners

Rated 5 out of 5 stars

Positive experience

To whom it may concern!
We changed ZL into euros with the help of Hayley McKay .
The exchange rate was great and the whole customer service was fantastic!
The rates of the banks are ridiculous and we have bad experience with the internet banks because there’s no real person you can contact.
We highly recommend this company and especially Hayley McKay and her colleague James.
Kind regards,
Rene and Agnieszka van Wiltenburg

May 6, 2026
GC Partners logo

Reply from GC Partners

Hello!

Thank you for your kind words. Your continued loyalty to us does not go unnoticed. We are glad Hayley and James were able to provide a smooth and efficient service, and GC Partners really appreciate you choosing us.

Kind regards,
GC Partners

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look