Ordering was easy as was payment with lots of options available. Delivery of all items purchased was timely and all were packaged well. Evans EMAD Bass Drum Head 22" I would highly rate, and the... See more
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Absolutely made up with my daughters piano. She cried on her birthday she was so happy 😊 And now everyone is enjoying her new songs that she is learning. Amazing product & great service throughout t... See more
Love bass guitar. A quick tune up and ready to play. No adjustments to set up required. Delivery was quick. Only downside was delivery company said delivering Sunday afternoon so i waited in. They di... See more
Excellent delivery service as always. The Vox is a great little device for when I'm feeling lazy and dont fancy getting all my kit out. Yes it isn't going to sound exactly like your expensive setup bu... See more
Company details
Written by the company
Launched in 2003 and now with over 1,500,000 customers, Gear4music is a leading retailer of musical instruments and music equipment. You can buy music gear from orchestral instruments to rock 'n' roll, including guitars, drum kits, digital pianos, saxophones and cellos, plus leading recording and studio equipment. From starter guitars to pro microphones and amps, the Gear4music online music shop has a huge range of music equipment available. Whether you're looking for a violin, keyboard, electronic drum kit or PA system, we can help. We've got some of the biggest brands in stock, including Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer & Gibson, as well as our own great value Gear4music music product range. We continue to develop and improve our customer proposition in each of the territories we operate by opening distribution centres to improve delivery options and cut delivery times.
Gear4music.com Details
Written by the company
- Is Gear4music a good company?
- Gear4music has a consumer rating of 4.6 stars from over 100,000 reviews indicating that most customers are generally satisfied with their purchases. Consumers talking about Gear4music most frequently mention customer service as excellent.
- Choose Your Own Delivery Date
- You can select your own delivery date using the calendar in your shopping basket. Have your order delivered on a day that suits you - we offer a wide range of delivery options to suit every budget.
- Great Prices and Excellent Service
- We want to make purchasing and owning musical instruments and equipment easy for everyone, by providing great prices and excellent service, regardless of where you live, or how you buy from us. We supply musical instruments and equipment manufactured by many of the industry's best known brands, at very competitive prices. We also produce a range of fantastic value, high quality own-brand music products.
- Over 1,500,000 Registered Customers
- Gear4music has become one of the largest retailers of musical instruments and equipment in the UK, now having over 1,500,000 registered customers. In 2012 we also launched Gear4music in 19 different languages, and we are now one of the fastest growing music companies in Europe.
- No Fuss Returns
- You can purchase from Gear4music with complete confidence and peace of mind. As standard we provide a 30 day money back guarantee which can be extended up to 180 days for a small charge. This is in addition to our product warranties, which provide protection against product fault or defect for between one and six years. Our 'money back' guarantee is in addition to your statutory rights and deviates from many other sellers' offerings as our refund period is 30 days instead of the European standard of 14 days. It is also easy to return something via our online returns centre on our website.
Contact info
Kettlestring Lane, Clifton Moor, York, YO30 4XF, York, United Kingdom
- 0330 365 4444
- info@gear4music.com
- www.gear4music.com
4.6
Excellent
143K reviews
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A-one customer service
Bought a product. Wasn't happy with it. Contacted customer support and they resolved my issue without any hassle. Shout out to my man "Xavier" for helping me out and being a stand-up guy💪🏼
Second time buying from these lads here🤟🏻
August 25, 2026
Unprompted review
Great service
Great service. Super quick delivery
But the ear phones are not the best
I suppose you get what you paid for ah!
August 25, 2026
Such an easy company to deal with
Such an easy company to deal with. I'm so pleased with my new purchase.
August 25, 2026
Really quick delivery
Really quick delivery, good quality guitar for the price. Plays real nice. Very good value for money
August 25, 2026
Delivered in time and as ordered
August 24, 2026
Fast delivery, good customer service.
First of all, delivery was very fast. Ordered the evening before and the package arrived the next morning. Unfortunately, I had some issues with the guitar, but Xavier in customer service did a great job helping me out and resolved the issue.
August 25, 2026
Unprompted review
Excellent service from ordering to…
Excellent service from ordering to delivery very good choice on your site we got just what we wanted
August 25, 2026
Great value guitar tuner
The item arrived in time and having tried it I would say it will be adequate for bass guitar tuning.
August 24, 2026
I received my parcel well within the…
I received my parcel well within the expected time frame I was given. The item I ordered is exactly what I needed and absolutely perfect for its purpose.
Once again I am a very satisfied customer indeed.
Many thanks.
Best regards. Glyn.
August 25, 2026
excellent service all-round
excellent service all-round, loads of choice at great prices and very fast delivery, perfect!!
August 25, 2026
The customer service was excellent
The customer service was excellent. Lucy was a big help and very polite. Thank you!
August 24, 2026
Unprompted review
My First Order
My first order with this company was dealt with promptly and the goods arrived on time, undamaged. Would consider using them again.
August 10, 2026
I ordered it late in the evening and it…
I ordered it late in the evening and it was delivered 2 days later.. speedy...
The external box the guitar was delivered in was ripped open and crushed down to the inside box.. luckily it was in an internal box and was in good condition inside..
That's has nothing to do with gear4music that was down to the delivery company..
August 19, 2026
Reliable vendor
Good value and range offering all you could need for music making. Product delivered in perfect condition etc
August 25, 2026
Nice product - does the job
Nice product and easy to assemble (which was good as there were no instructions in the box)
Good value and fast delivery so happy to recommend this rack.
August 25, 2026
This harp is nice!
This little harp is nice! I bought it to use as a lightweight practice harp. Once the strings have settled in, it sounds surprisingly good for the cheap price.
August 24, 2026
This is the 2nd guitar of this style we…
This is the 2nd guitar of this style we have bought for the kids and it is brilliant. They are self teaching with the help of my hubby who plays and love them. Great quality and price xx
August 24, 2026
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