GemIQ - Headquarters Reviews 

I have found Picup media to be easy to work with and any requests have been accommodated where possible. The work is done quickly and well and any contact has been replied to promptly.

Picup Media products and services have simplified our in store and website needs by making high resolution photography challenges a thing of the past! Picup Media’s staff is extremely fast in responding to any question we may have and updates are frequently sent to keep us up to date with new techniques and available new products. Highly recommend!

Such a great lightbox for jewellery stores & the app makes it easy to edit images and videos as you go.

shipment very quick
top product
the client service is very effective.

This has been an incredible asset to me since the day it arrived. It allows me to capture great photos and videos quickly to post within minutes, send off for publication or a advertisement,or send to a client. I have come to rely on it greatly. I have had so many industry private message me and ask me what I use to take photos and videos. I am sure I have sold dozens for you! I like that you keep adding valuable accessories and you are so quick to respond to any question.
I love my GemLightbox! 5 stars for the product an for customer service

Excellent service quick response very satisfied with Picup Media.

Great products that I use more and more in my jewelry business. This has been a game changer for me in keeping my website up to date! The support is excellent. Whenever I have a question, they respond very quickly with detailed answers.

I am so pleased by the professionalism of the Picupmedia team... They delivered gorgeous retouched pictures that offer an hypnotical beauty. My team and I are fascinated by the result. Also, Picupmedia team is always on our side and answers us very quickly with clear explanations... I highly recommend this company. They are amazing and so friendly.
Congratulations.

Incredible service! Received replacement part immediately with no hassle at all! And their photo retouch service is fast and top notch ! Do not hesitate these guys are great and we have tried many other such services and Picup is the best so far!

This company produces the best quality clippings i have ever seen and I've used many in the past. They are extremely responsive and will bend over backwards to help if you have a problem or a special need. I highly recommend them and will continue to use them every time I need images clipped!

Incredible service! Received replacement part immediately with no hassle at all! And their photo retouch service is fast and top notch ! Do not hesitate these guys are great and we have tried many other such services and Picup is the best so far!

After throwing in the towel with our diy approach, the shop owner decided to give Picup a shot. Incredible. The box is solid period. I have not had any issues with the box yet and we're approaching 8k images. What a well put together app. Bluetooth connectivity on my google pixel is flawless as well as the shop iphone. Great job! No issues whatsoever and runs right out of the box, just adjust brightness like the videos show.

Excellent product. Far, far exceeded expectations. Tech support is superb and the app is amazing. Shipments were prompt and well packaged.

AMAZING! Really beautiful edit of my photo. The Gem Lightbox is amazing, and with Picup Media's editing, the photo is superb and very professional. ♥

my experince with picup media i must say was a good one. After getting my pictures re-touched a couple of months earlier i couldn't find them on my computer. I emailed picup media and they were able to recover them and delivered them to me within a couple of hours. this really saved me some frustrations. Besides that i like that they are always forwarding tips to their customers about how one can improve their pics website etc.thanks Picup Media

I'm a professional photographer and videographer for a wedding band company. I had created a diy solution for product shots that was good but doing more jewelry with diamonds in them and I realized my solution had its flaws.. i reached out to Picup Media via chat and asked them some questions about the gembox and they were extremely helpful! I use a sony a7r4 and not an iphone for this and they assured me that would work great. They expedited the shipping and while i waited i was a little nervous that it wouldn't be any better than my setup and we'd likely have to return it... well i got it a week early because they expedited the shipping and low and behold we are blown away by the results. the detail and clarity are amazing and it is plenty bright to get a good exposure at iso 100 without a super long exposure. I use my own diy articulating platform and it fits in there perfect and allows me to get all the angles we need. Our retoucher will have plenty of nice detail, highlights and lowlights to work with. Can't wait to try out the turntable! Thanks again for a great product and great customer service!!

Great, professional work. The results are always spectacular and detailed. They take time with their work and make sure perfection is in every retouched piece. Definitely will continue to use their services. Their customer service is very prompt and they pay attention to the needs of the customer!