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Gemondo Jewellery Reviews 306

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, frequently describing them as lovely, beautiful, and exactly as described online. Many people are delighted with their purchases, often highlighting the high quality and excellent design of the jewelry. The delivery service also receives high marks for being quick, efficient, and prompt. However, some customers also noted that certain items, particularly earrings, were unexpectedly tiny, leading to disappointment for a few. A small number of people experienced issues with items breaking shortly after purchase or arriving too late for their intended purpose.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers praise the high quality and... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers are very happy with the high quality and... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the efficiency of the... See more

Based on these reviews

Rated 5 out of 5 stars

Item was quickly dispatched with good communication from Gemondo. Lovely piece of jewellery which was a birthday gift for our daughter, she is delighted with it so would recommend!

Company replied

Rated 5 out of 5 stars

Gemondo were easy to transact with. Their products are lovely and exactly as stated on their online website. The ring is of high quality and the item arrived on time to me from another country. Really... See more

Company replied

Rated 5 out of 5 stars

Ease of ordering on line and arrived as stated A lovely sapphire and diamond necklace as stated on the web site its very dainty the colour of the sapphire is what my daughter likesI'm sure my she... See more

Company replied

Rated 1 out of 5 stars

Earrings were ridiculously tiny. Absolutely not related to their price. I have literally never been more disappointed by a buy

Rated 5 out of 5 stars

These earrings are absolutely stunning! I have four pairs now of the hoop gem earrings in different stones and they are so lovely!

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Rated 5 out of 5 stars

Bought a ring and I’m very happy with everything! The delivery was quick, size is perfect and quality is also great. Is the perfect addition to my wedding band.

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Rated 5 out of 5 stars

The Grand Deco Enamel and emerald negligee necklace was the perfect gift to my wife for our 25th Wedding Anniversary, to match the earrings I had bought a few years earlier. As previously, high q... See more

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Rated 5 out of 5 stars

Excellent design, quality and value. Prompt delivery. Will definitely buy again from Gemondo.

Company replied

Rated 5 out of 5 stars

Beautiful necklace i got for my wife to be for our wedding day . She absolutely loves it.

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Rated 5 out of 5 stars

Lovely jewellery. Unfortunately arrived too late to gift to intended recipient so I'm keeping it!

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Rated 5 out of 5 stars

Always love your jewellery, excellent quality. I have had many pieces, highly recommended +++++

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Rated 5 out of 5 stars

Necklace was the perfect size, pendant not big and bulky. Just what was wanted. A+++++

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

About Gemondo Jewellery

Written by the company

Gemondo is an established jewellery brand specialising in beautifully crafted gemstone jewellery designed for everyday elegance and meaningful gifting. Founded in 2006, Gemondo has built a strong reputation for offering high-quality jewellery that celebrates the natural beauty and individuality of coloured gemstones.

The brand offers a wide range of jewellery including rings, earrings, necklaces, and bracelets, featuring a diverse selection of ethically sourced gemstones such as emeralds, sapphires, rubies, amethysts, opals, and many more. Each piece is thoughtfully designed to highlight the unique character of the gemstone while combining classic craftsmanship with contemporary style.

Gemondo is committed to responsible sourcing and sustainability. The company works with trusted suppliers and follows ethical practices to ensure transparency throughout its supply chain. Many collections feature responsibly sourced materials and precious metals, supporting a more sustainable approach to jewellery production.

With customers across the UK, Europe, and international markets, Gemondo combines accessible pricing with fine jewellery quality, making gemstone jewellery available to a wider audience. The brand is known for its distinctive collections, expert gemstone knowledge, and dedication to helping customers celebrate life’s moments with jewellery that tells a story.

Through its online platform, Gemondo continues to bring the timeless beauty of coloured gemstones to modern jewellery lovers around the world.

Written by the company

Free UK Delivery
Free UK standard delivery available on all orders, expedited options available.
Easy Returns
We offer a comprehensive returns policy, with easy returns through our partnerships with Royal Mail: UK customers (https://www.royalmail.com/track-my-return/create/731) EziReturns: International customers (https://gemondo.ezireturns.com/)

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

306 reviews

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Replied to 60% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great Communciation

Crystal was attentive to my query as I returned an item as per Gemondo return process. It did say 14 days but it was processed right away. Great communication, would purchase with them again in the near future if there's something that tickles my fancy.

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service …

They received my returned ring 10th November I requested a replacement, rang last Friday still no contact .
Have rang again this morning still just an answer phone .
Email sent through Amazon let’s hope they pick that up
Poor customer service

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic

The selection of jewelry is very good. Purchase process straight forward and deliveried on time. My wife is delighted with her new necklace.

October 24, 2023
Rated 5 out of 5 stars

Great products

Great products
I can not say the same about communication. I have returned a product on 2nd of November and I still don't know if you received it. It will be better if you communicate with your customer when you receive a product, when the refund will be done. I contacted you,but no answer.

October 30, 2023
Rated 5 out of 5 stars

Happy Wife!

Online ordering was easy and straight forward. Shipping was quick considering it was going overseas and I was able to track the package online the whole way. The ring is gorgeous and my wife loves it.

October 30, 2023

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