Item was quickly dispatched with good communication from Gemondo. Lovely piece of jewellery which was a birthday gift for our daughter, she is delighted with it so would recommend!
Company replied

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Gemondo is an established jewellery brand specialising in beautifully crafted gemstone jewellery designed for everyday elegance and meaningful gifting. Founded in 2006, Gemondo has built a strong reputation for offering high-quality jewellery that celebrates the natural beauty and individuality of coloured gemstones.
The brand offers a wide range of jewellery including rings, earrings, necklaces, and bracelets, featuring a diverse selection of ethically sourced gemstones such as emeralds, sapphires, rubies, amethysts, opals, and many more. Each piece is thoughtfully designed to highlight the unique character of the gemstone while combining classic craftsmanship with contemporary style.
Gemondo is committed to responsible sourcing and sustainability. The company works with trusted suppliers and follows ethical practices to ensure transparency throughout its supply chain. Many collections feature responsibly sourced materials and precious metals, supporting a more sustainable approach to jewellery production.
With customers across the UK, Europe, and international markets, Gemondo combines accessible pricing with fine jewellery quality, making gemstone jewellery available to a wider audience. The brand is known for its distinctive collections, expert gemstone knowledge, and dedication to helping customers celebrate life’s moments with jewellery that tells a story.
Through its online platform, Gemondo continues to bring the timeless beauty of coloured gemstones to modern jewellery lovers around the world.
Written by the company

Bay Lodge 36 Harefield Road, UB8 1PH, Uxbridge, United Kingdom
Replied to 60% of negative reviews
Typically replies within 1 month
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Perfect ring with excellent quality and arrived on time around Christmas
Absolutely beautiful!
High quality, luxurious!
Fast delivery UK to AU.
Love it!
Their website is very easy to follow. Beautiful products and very swift delivery Service.
Nice bracelet,but poor quality,after couple months the key lock is broken.very disappointed..
The delivery was perfectly on time with the expected date and no delays at all
transaction completed quickly and the product was well presented.
Pricing was competitive.
Crystal was attentive to my query as I returned an item as per Gemondo return process. It did say 14 days but it was processed right away. Great communication, would purchase with them again in the near future if there's something that tickles my fancy.
They received my returned ring 10th November I requested a replacement, rang last Friday still no contact .
Have rang again this morning still just an answer phone .
Email sent through Amazon let’s hope they pick that up
Poor customer service
The selection of jewelry is very good. Purchase process straight forward and deliveried on time. My wife is delighted with her new necklace.
Absolutely beautiful Saphire and diamond ring ,I already have this ring but reordered another 1 stunning
I ordered earrings from the sale section and was very pleased to get great quality and good design for extremely reasonable prices.
Delivery was very quick too.
Great products
I can not say the same about communication. I have returned a product on 2nd of November and I still don't know if you received it. It will be better if you communicate with your customer when you receive a product, when the refund will be done. I contacted you,but no answer.
Online ordering was easy and straight forward. Shipping was quick considering it was going overseas and I was able to track the package online the whole way. The ring is gorgeous and my wife loves it.
The product came quickly but mostly the earrings are stunningly beautiful!
Great experience no problems ring is amazing just what I wanted as it matches my engagement ring
Most gorgeous emerald huggie earrings, my new fav earrings ❤️ thankyou
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