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Gemondo Jewellery Reviews 332

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are delighted with the quality and beauty of the products, often finding them to be exactly as described or even exceeding expectations. The delivery service is consistently praised for its speed and efficiency, with items arriving promptly and well-packaged. The overall service, including the ease of ordering and communication, also receives high marks from many satisfied consumers. However, some people were dissatisfied with the product's size, noting that certain items appeared much smaller in person than depicted online, leading to disappointment. A few other people also felt that some items broke quickly or arrived too late for their intended purpose.

What people talk about most

Product

Consumers express great satisfaction with the products, frequently highlighting their stunning beauty, high... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the quick and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently describe the service as... See more

Order

Customers had positive experiences with ordering. Many reviewers found the ordering process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful ring, great quality at a great price. Bought this lovely ring as a birthday gift for my daughter & she absolutely loves it. Arrived quickly, well packaged & presented in a cute gift box. Wil... See more

Company replied

Rated 5 out of 5 stars

Quick delivery. I ordered the wrong size but returning free was so easy and my replacement was delivered within a week. I love my new ring, it's a great replacement for my damaged engagement ring. I... See more

Company replied

Rated 5 out of 5 stars

Item was quickly dispatched with good communication from Gemondo. Lovely piece of jewellery which was a birthday gift for our daughter, she is delighted with it so would recommend!

Company replied

Rated 5 out of 5 stars

I just love my little fox Brooch !! Beautifully made with a tiny little emerald Eye Exceptional value for money in my opinion It arrived in a lovely Box … ahead of time I Already have my eye... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

About Gemondo Jewellery

Written by the company

Gemondo is an established jewellery brand specialising in beautifully crafted gemstone jewellery designed for everyday elegance and meaningful gifting. Founded in 2006, Gemondo has built a strong reputation for offering high-quality jewellery that celebrates the natural beauty and individuality of coloured gemstones.

The brand offers a wide range of jewellery including rings, earrings, necklaces, and bracelets, featuring a diverse selection of ethically sourced gemstones such as emeralds, sapphires, rubies, amethysts, opals, and many more. Each piece is thoughtfully designed to highlight the unique character of the gemstone while combining classic craftsmanship with contemporary style.

Gemondo is committed to responsible sourcing and sustainability. The company works with trusted suppliers and follows ethical practices to ensure transparency throughout its supply chain. Many collections feature responsibly sourced materials and precious metals, supporting a more sustainable approach to jewellery production.

With customers across the UK, Europe, and international markets, Gemondo combines accessible pricing with fine jewellery quality, making gemstone jewellery available to a wider audience. The brand is known for its distinctive collections, expert gemstone knowledge, and dedication to helping customers celebrate life’s moments with jewellery that tells a story.

Through its online platform, Gemondo continues to bring the timeless beauty of coloured gemstones to modern jewellery lovers around the world.

Written by the company

Free UK Delivery
Free UK standard delivery available on all orders, expedited options available.
Easy Returns
We offer a comprehensive returns policy, with easy returns through our partnerships with Royal Mail: UK customers (https://www.royalmail.com/track-my-return/create/731) EziReturns: International customers (https://gemondo.ezireturns.com/)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

332 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent service and beautifully…

Excellent service and beautifully packaged earrings. Arrived quickly and with a card certifying authenticity. I like that Gemondo use ethically sourced stones with the certificate clearly stating the country of origin. Very good price and would definitely buy again, as I cannot find another company that compares in terms of price and quality. Thank you.

September 25, 2023
Rated 5 out of 5 stars

Very pretty ring

Very pretty ring, I've had my eye on it for a while and I wasn't disappointed. Delivery was on time and item was well packaged in a cute box too.

August 22, 2023
Rated 1 out of 5 stars
Gemondo Jewellery logo

Reply from Gemondo Jewellery

Hi, Thank you for your feedback.

Based on tracking there appears to have been a couple of days delay clearing customs, there has been a new tracking update today saying this has now cleared and will be with you within 1-2 days.

Please accept our apologies for the delay, your order will be with you shortly. Please use the tracking link provided to view the update from today.

Many Thanks
Gemondo

Rated 5 out of 5 stars

Birthday Gift

These earrings were a birthday gift for my best friend's 60th, so I wanted to get her reaction before reviewing. Her birth stone is peridot and she prefers simple yet elegant styles. So these were perfect for her and she loves them.

July 23, 2023
Rated 5 out of 5 stars

Really good experience overall.

Easy to order and delivery was so fast. The jewellery came in a lovely, high quality presentation box and with a card detailing the origins of the jewellery's material.

Really good experience overall.

July 26, 2023

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