GEMPORIA Reviews 19,380

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the unique and beautiful jewelry designs, often highlighting the genuine natural gemstones. Many appreciate the affordable and competitive prices, making exquisite pieces accessible. The delivery service is frequently described as fast and efficient, even for international orders, with good tracking facilities. People also commend the staff for being friendly, professional, knowledgeable, and helpful. However, some customers also noted issues with product quality, mentioning items that appeared flimsy, cheap, or not as advertised, with stones being too small or settings being insecure. A few reviewers experienced problems with delivery, with items not arriving as expected. Some people were dissatisfied with the size of certain less expensive items, finding them smaller than anticipated, and a minority expressed frustration with the amount of talking during presentations rather than focusing on product display.

What people talk about most

Product

People report positive experiences with product, often praising the quality of jewelry, gemstones, and other... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the outstanding quality, beautiful... See more

Price

Reviewers mention positive feedback about price. Customers frequently praise the amazing and affordable... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently mention the team's... See more

Based on these reviews

Rated 5 out of 5 stars

As always with Gemporia the service is great, lovely people to talk with when phone ordering or customer service. Products always gorgeous and if not to your liking then no quibble sending anything ba... See more

Company replied

Rated 5 out of 5 stars

All of the items I have ordered have been top quality The App which I generally use is excellent I also find most of the presenters and experts on screen entertaining and knowledgable The process... See more

Company replied

Rated 5 out of 5 stars

I love how I can get all the information about the gems and the metals used in your jewellery. I love how unique and fresh your designs are, there's really something for everyone at Gemporia. The fact... See more

Company replied

Rated 5 out of 5 stars

The service given is second to none. Wonderful items for sale, easy to purchase at affordable prices and delivered in days. If you change your mind, the item is easy to return, no problems . The st... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler

About GEMPORIA

Written by the company

About Us

Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.

Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.

As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.

Our Mission

In the beginning, there were gemstones, and these gemstones became our family’s world...

At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.

Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 1 out of 5 stars

I’ve returned nearly everything I’ve…

I’ve returned nearly everything I’ve bought from them! The presenters show the jewelry in a much bigger format- plus they present the jewelry as rare! I’ve found a lot of it easily available on Amazon! Won’t be buying from them again!

April 10, 2026
Rated 5 out of 5 stars

The 9ct Montana Blue Sapphire…

The 9ct Montana Blue Sapphire pendant is absolutely beautiful. The customer service with Gemporia was amazing, they delivered so quickly. The price was fantastic. They get 10/10 for everything. I have recommended them to my family and friends. This is my 1st time using Gemporia. I will definitely be back.

April 8, 2026
Rated 5 out of 5 stars

Got what I was looking for

Got what I was looking for, I purchased a moldavite ring. It came in a lovely box and really well presented.
The ring came certified fir the stones and the silver.
Delivery was faster than stated

April 16, 2026
Rated 3 out of 5 stars

I purchased pearls strand and at first…

I purchased pearls strand and at first decided to keep. After few days I realised the wrong strand was send to me( there were 2 similar only difference size of pearls) in the package I saw that on clearance bag there was counting on the pearls and a gr weight which was not consistent with the strand I have. So now I won’t be able to return as they will say it is a different strand. If you count pearls make sure it is correct.

April 9, 2026
Rated 5 out of 5 stars

Brilliant

Wonderful I haven't been disappointed yet...Great value and designs...quick delivery THANK YOU

December 14, 2025
GEMPORIA logo

Reply from GEMPORIA

Hello Katrina,
We're happy to hear that you are enjoying our great designs and value.
We appreciate you taking the time to leave us such positive feedback and kind words.

Rated 5 out of 5 stars

Gemporia operates a smooth process

Gemporia operates a smooth process and has a very adept team of people. Love the products.

April 15, 2026
GEMPORIA logo

Reply from GEMPORIA

Hello Caroline,
We're happy to hear that you find our processes smooth and appreciate our team.
It's great to know that you love our products.
Thanks for the feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service. Good quality products.

April 15, 2026
GEMPORIA logo

Reply from GEMPORIA

Hello Allyson,
We're happy you appreciate our excellent service and good quality products.
Thank you for your positive feedback!

Rated 5 out of 5 stars

Gemporia is brilliant

Gemporia is brilliant, they have great sales for great pieces of jewellery. The website is easy to navigate and quick delivery.

April 8, 2026
GEMPORIA logo

Reply from GEMPORIA

Hello Karen,
We're happy you find such value and beauty in our jewelry! It's great to hear that you enjoy our website and fast delivery service.
Thanks for your positive feedback!

Rated 5 out of 5 stars

Lovely jewellery at amazingly…

Lovely jewellery at amazingly affordable prices. I get so many comments. Great information on the individual gems. Customer service is excellent.

April 15, 2026
GEMPORIA logo

Reply from GEMPORIA

Hello Jo,
We're happy you find our jewelry lovely and affordable, and that you receive compliments.
We're also glad you appreciate the gem information and our service.

Rated 5 out of 5 stars

Fab jewellery

The jewellery is as shown on TV. No fake stones. Good prices. Always there to help if you have any issues. Good delivery time.

April 8, 2026
GEMPORIA logo

Reply from GEMPORIA

Hello June,
We're happy the jewelry matches what's shown on TV, with genuine stones and good prices. We're also glad our support and delivery met your expectations.
Thanks for your great feedback!

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