Very bad service. The ring was not properly made. It was looking as if some unskilled person has made the ring. Also as they promised no proper date and time was shared. Their team members Ajay and sp... See more
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Sir, I dont understand why you are charging Rs.10000 for generating a report. It is way too expensive. I remember, sometime back, I paid around Rs.3000 which I felt expensive at that time. Most rep... See more
The Gemstone is a Scam. Yes, Any Gemstone is a Scam. No Gemstones or Gravel stones have the power to change the life and fate of a person. The life of a person is decided by the One A... See more
5stars to Gemstone Universe for their excellent service and product. I ordered Blue Sapphire ring to Australia in Feb 2022 and it was delivered within 15days. Perfect ring size, awesome packing and b... See more
Company details
Information provided by various external sources
The World's Leading Retailer to Buy Natural Gemstones Online
Contact info
#7, 10th Main, 1st Cross, Indira Nagar, 560038, Bangalore
- +91-80-25216611
- service@gemstoneuniverse.com
- www.gemstoneuniverse.com
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Excellent and prompt customer…
Excellent and prompt customer service..I have ordered two stones so far,one(hessonite) in end of 2017 and one(yellow sapphire) in beginning of 2019,I can see the effects of hessonite, calmed my mind and more focused, and regarding yellow sapphire slowly things are moving in right direction..
Very professional and courteous
Very professional and courteous. The payment was easy, they were very prompt in responding to emails and the ring was sent within 3-4 days. Highly recommended!!
This is our third purchase and we are pleased. Keep up the superb courtesy and professionalism
My best wishes to the Gemstone Universe team!
Hello Friends,
My name is Subharatan Jena and i am a software professional working in a IT company in Mumbai. My association with GU is for last 6 years, yet after so long i am here to write down my personal experience with Gemstone therapy. Being a gemstone lover from childhood only i always get attracted to gemstones and have worn few gemstone before GU happened. Around 2013 September i lost my job due to mass layoff in my company and went through a very rough phase both related to professional and financial. That time i was just married and my wife also had to struggle with me.
It’s my fate that one day while searching some article for gemstones i came to know about GU and read a lot about all the testimonials and articles present in GU website. I was very impressed with all those and decided to visit the store and have an appointment with Abhijita Ji. Me and my wife both consulted to her and in the first visit only i came to know about this beautiful person Abhijita ji. After just talking to her only i felt lot of relief. She prescribed few gemstones for both me and my wife. We both started with semi-precious stones as that my financial condition was not that good. And the results were fantastic and unbelievable. Within a month me and my wife both get good jobs. You will not believe till that time my wife has already given around 26 interviews without any luck and for petty reasons she was getting rejected. So i feel the luck factor which was missing , gemstones gave that immediately. It’s been 6 years now and we both have upgraded to precious gemstones and benefited immensely. Also i like to share an incident with you guys so that you can know how much powerful these gemstones are. Around 2 years back my wife was looking for a change in her job and she got an offer in a very good Bank, but some reasons she had to remove her Blue Sapphire ring and next day the offer got rejected. Then she again wore that and within a month she got another offer from that very bank now she is doing very good in her job. In the last 6 years i have implemented gem therapy for my whole family and a few friends and they immensely benefited. I am here again to upgrade my gemstones and in true belief that these fresh gemstones will again give the strength and courage to face life head on and benefited personally, professionally and financially,
I will again take this opportunity to thank from bottom of my heart to Abhijita Ji for all her help and blessings. Also i cannot forget the help from Johnson and Raghav ji for answering my endless queries patiently and helping me to implement gemstone therapy correctly.
I will be always indebted towards Gemstone Universe, it’s like a temple for gemstone enthusiasts and my best wishes are with them for rest of my life.
Excellent customer service
Excellent customer service. Always answered all my questions. I have no words to describe how beautiful my blue sapphire ring and blue moonstone pendant came out. Thank you team of gemstoneuniverse.
Amazing experience.
My journey began with an online search for Astrological relief and support for my son, with a knowledgeable, genuine resource. I had been searching for over a year online. One day, the Gemstone Universe Post came up during my search. I took my time and read through all the reviews and blogs. I then ordered Comprehensive report for gemstone recommendations for me, my son and my husband. We got a detailed analyses with reasons why certain gems were recommended for my son, and me, with the options for Upratnas as well. Now, get this - my husband did not need any gems to have any tangible difference and his birth chart was balanced enough to not need any gem support. The Gemstone Universe team refunded my order amount!!! How cool is that? They refunded my money, as after analysis, it was concluded that no further gemstones were needed. I WAS IMPRESSED!
As I was getting ready to purchase some gems for my son, I had a LOT of questions. I would say, about 15 - 25 emails were sent back and forth between me and the Gemstone Universe team. Each and every email was replied promptly, with a tone of respect and time, never was rushed. Each response had guidance and reasons. I had chosen some gems of which they even guided me to get the best of those few short listed gems to help me stay within my budget.
There is an extra Cross Border Assessment fees that I was charged without my knowledge by the middle party Debit card processing company, and even though Gemstone Universe had nothing to do with it, they still were personally involved in trying to get answers for me and help me understand what was going on.
Following the purchase, the process was smooth. They sent me updates, and a tracking link once the gemstone product (in this case, a tri-ratna pendant) was ready. The Bench Jeweler worked well and guided me on what design would the most suitable. I received the package in perfect condition - it was sealed in a box, with a cloth cover outside, sealed with wax stamps. I did not have to worry about Customs or taxes, because all the due paperwork had been completed by the Gemstone Universe team. The pendant was beautiful. Gems are sparkly and carry a positive vibe to them. Once received, I emailed the team back. They provided me with multiple Shubh Hora based muhurtas and process of the ritual to do, geared around my son's horoscope. The gemstone pendant had already been consecrated with all my heartfelt sankalp for my son. We did the puja and my son now is wearing it since April 15th, 2019. I have complete faith that it will work and help my child get relief from the karmic debt and help him have a smoother journey along this life on Earth.
I was extremely happy and satisfied, with the team's promptness in their responses, their commitment to the details, their passion in the work, their eye for detail, guidance and to provide the best customer service possible. They were extremely patient with me, as I was going through the whole process and while I had a 1000 + questions, not once did they show any annoyance (although I am sure I may have been bugging them, but NOT once did they show that, in their words or email), but were so patient and respectful. The package included all the Appraisal paperwork, including documentation of the current gold and silver prices and weight, gem certification was included as well.
One little error in printing was on the pearl ISO certification. Instead of it being ISO 2015, the certificate reflected: 2016. When I reported that, they immediately contacted their 3rd party certification vendor to clarify, to still hold the certification value and were willing to send me a new Certificate to have my gem still hold the Quality assurance and value. I appreciated their promptness in the matter.
I feel Gemstone Universe is truly invested in their customers. The moment you contact them for guidance and information, they are there to provide true and genuine information, regardless of the outcomes. I was never pressured into buying anything. I was given my own time, and when I was ready to purchase, they were there, every step of the way. I saved over a year to have enough finances to get the very best gems in my budget. Not once did they tell me to buy any more expensive gems, or misguided me. Purchasing online that too with a relative a big purchase, off shore, is scary, but Gemstone Universe had build my comfort and confidence, enough to support me, along this journey, until I was ready. I will come back to buy more as needed, for me and / or my other family members.
Thank you! Gemstone Universe. I am already spreading the word to my other friends and family who believe in Vedic astrology and the power of Vedic and Satvik gems - like all the gems of highest jyotish quality that Gemstone universe offers in a wide financial and a wide range of selection. Thank you!
Excellent customer service.
Nice Experience
I have been to GSU before, they provide a very good customer service which is the back bone for running any business. Another important point to note is that their after sales service I just awesome, keep up the good work
To remove Curiosity and confusion regarding Gemstones
Gemstone universe is the best place if you really want to buy ''Gemstone''. Deep knowledge and thorugh information you can find on this website regarding Gem therapy. A cap would certainly be removed from your brain after reading their articles. I personally suggest to not just only buy Gemstone from them but before get a brief Gemstone report for precise analysis whether you need that or not. This report will surely clear all your doubts.
This rating is only for reply not for gemstone universe
To all customer who wana buy gemstone from gemstone universe,I must say go ahead and buy genuine gemstone from them coz they are best in market and this rating star is not for gemstone universe it’s for the reply of Mr Raghav Hawa who recently replied for my review on red coral.
Dear Mr Raghav hawa,i guess you only read my review but didnt understood it completely thats why you started assuming everthng yourself.wat i wrote in review was actually regarding a light crack which no one can see but when u see at eye level its exactly at the place where sliver holds it..
Secondly your workers are not god who can't do a mistake,it can happen from anyone..
Your assumption regarging still wearing is again wrong coz the time i saw it i took it from my finger and put it in my wadrobe..
You asked for return policy but dear sir i never begged for money return or exchange of ring,i only said that there was a crack and i saw it..i ordered ring and received it after 3 months because it was shipped from india to canada through post from my friend after gemstone universe delivered it on my friends address.so after wearing it i just saw the crack few days back...
Lastly the rating star i gave was regarding the poor handling,it was not for "Gemstone universe".
I buyed gemstone from gemstone universe and will buy in future from them and will surely recomend everyone about it..but such reply was least expected from you..
Stay happy and keep growing.
All the best. Akshay koul

Reply from www.gemstoneuniverse.com
Gemstone Universe is a gem
I was planning to implement gem therapy for last one year. I tried different vendors and gemologist in my search to find jyotish quality gems. However I was not satisfied.
One day when I was googling about one of the vendors in Delhi, Google kept showing me the Gemstone Universe in the search result. I decided to visit the website and I am very glad that I did. I found articles on their website with very thorough and scientific explanation about how gem therapy works and why it doesn’t for 90% of the people. Gemstone Universe is a highly recommended and reputed company in the field of the gemstone therapy.
After reading blogs and articles on their site, I decided to give it a try and ordered my detailed Gemstone recommendation report. I received my report in one week and it was prepared by Guruji himself. The report was to the point and with all the possible explanation about why I should wear the recommended gemstones. I have very little knowledge of the astrology and the report was very easy to understand.
I instantly ordered one of my primary recommended gemstone, and my journey with Gemstone Universe began from there. They were very prompt in their replies and answered all of my queries. They sent me the complementary ring sizer and I received it in like 2 days here in USA!
I received my primary gemstone ring last Saturday and now wearing it. I must say the ring is beautifully crafted and looks very elegant.
* I ordered my second primary gemstone as well and received the ring last Tuesday. It’s a beautiful ring and a perfect fit on my finger. This gemstone belongs to a Sapphire family; it’s a eye clean, super high quality, and the rarest type.
Following are some points about GSU.
1) Amazing customer service
2) Very patient and polite
3) To the point (No gimmicks)
4) They are not pushy and rather ask you to take your time and then decide.
5) They work on electional astrology. This method is totally different than the traditional “do and don’t” method. It’s a very accurate method.
6) They respect your opinion and give you right advice.
7) They carry natural, non treated gemstones for every budget. However, if you are looking for that shady, cloudy gemstone worth $10 then you are not gonna find it at GSU!
I would recommend this company to anyone who wants to implement a gem therapy and in search of genuine vendor. GSU is alrounder. I bet you won’t find gemstones GSU has, anywhere else. They have some rare gemstones and I consider myself a blessed one to own one of them. Trust this gem. You won’t regret. Even if you don’t want to buy any gemstones and are interested to gain a knowledge, GSU has a repository of great information about gemstone therapy, in the form of articles and blogs. Go visit them!

Reply from www.gemstoneuniverse.com
The customer service in…
The customer service in gemstoneuniverse was exceptional, I had many questions and they were patient to answer them all and in a swift and friendly manner. I received the ring and I love it. The reading was good but it felt a little bit automated, it would have been cool if there was a little bit of a personal interpretation added - then again, they did not advertise that they provide that kind of service so one cannot blame them for that. If you are looking to find out what gem is recommended (if any) then they will certainly provide this aspect with flying colours with the full gem report. Overall, I'm really happy.

Reply from www.gemstoneuniverse.com
Great quality real gemstones...

Reply from www.gemstoneuniverse.com
Gemstoneuniverse is Godsend.
Simply Amazing. From the Consultation to wearing the gem, everything has been a breeze. There is so much noise and confusion out there regarding gemstones that I didn't know what was true and what was false. I wish I had found Gemstoneuniverse earlier. So much time and energy could have been saved in my search. I would recommend this to anyone especially my close ones. Thanks. :)

Reply from www.gemstoneuniverse.com
I ordered 4 stones in rings and so went…
I ordered 4 stones in rings and so went through a lengthy process of deciding which stone and what design of ring for each one.
I found the team to be extremely helpful, with good advice and my emails answered promptly. They were very accommodating, even when I had to halt the process to make a few last minute changes to my order.
There was an instant where because of a misunderstanding, a mistake was made in the making of three rings. When I brought this up, it was solved to my complete satisfaction. I must stress that I am not blaming gemstone universe- it was entirely understandable but the way it was subsequently handled was very professional.
The goods were shipped securely and I received them in good time.
Thankyou Gemstone Universe.

Reply from www.gemstoneuniverse.com
Very Happy Customer from Singapore
Very Happy Customer from Singapore
Bought a 3.64 carats blue sapphire silver ring after the report recommended so. From start to end, everything was executed flawlessly and like clockwork. Customer service team is top notch and responds very promptly within a few hours and at times within less than an hour. All questions were clearly replied with crystal clear explanations. Was most impressed with the shipment as well. Was notified on a Monday evening that the ring has been shipped and received at my home on the Thursday morning of the same week. Bangalore to Singapore in less than 3 days. Ring is absolutely beautiful and can't stop looking at it.

Reply from www.gemstoneuniverse.com
I really admire Gemstone Universe
I really admire Gemstone Universe. They have a very high degree of professionalism and their customer service is top notch. Most of my conversations with them were through email, and I found them to be prompt, precise and clear. The tone in their emails is mostly neutral with very little display of emotion, which is good since it does not bias the customer in any way. You won’t know who’s the person sitting behind the computer writing to you which can be both good and bad. It maintains consistency in their communication and exhibits one single voice from the company. But not being able to visit them personally, you might be looking for a more personalized relationship especially if you’re communicating just via email.
Based on their gemstone recommendation, I had ordered a gemstone ring. The package that I had received was crafted beautifully with a lot of emphasis on delivering a great customer experience. The gemstone was studded carefully in the ring, and it looked very pretty. I had to eventually return the ring due to some personal reasons but even then I found them to be very accommodating. They really abide by their rules and follow them by the book which makes them an exemplary model that other businesses could learn from and follow. I’m sure they would’ve painstakingly put in a lot of time and efforts over many years to lay the foundation for their business to reach such a level of maturity. I congratulate Gemstone universe on their success and hope that they continue to delight customers in the future.

Reply from www.gemstoneuniverse.com
We really like Gemstoneuniverse !
We really like Gemstoneuniverse. I had explored lots of other sites, compared the gemstones, their quality, prices etc and on all counts we found Gemstoneuniverse to be better . Their stones are top quality and I found them to be very reliable . Reliability and trustworthiness in such purchases is most important. They are also very prompt, meticulous, guide us well, energise the gems and refund the money if less metal is used. In all, thank you Gemstoneuniverse !

Reply from www.gemstoneuniverse.com
Super Awesome experience
*Shree*
Overall awesome experience till now. Extremely professional with a personal touch on everything they do. I've started my GemTherapy with lots of hope and sceptism. However as Guruji says ' You don't choose the Gem, instead THE Gem chooses you.Thats what exactly happend to me. I was in a very volatile mindstate till I ordered my first Gemstone. As soon as i placed the order i started feeling a different level of calmness within me. I surely feel that this is really going to help me and improve my overall life for sure. I just wore my first ring yesterday and will wear the second one in two days time. So i will be able to fully share my experience after that on Gems effect on me. However i personally feel GemstoneUniverse is an awesome platform(Atleast for offline patrons like me) and must be super awesome for those who visit them personally. I donot doubt their dealings, their Gems and their overall service AT ALL at any point.Guruji's suggestions are absolutely Apt.The GU site itself is an Universe in itself with Tons of information. I donot think anyone has to go anywhere to find any more or better information. I sincerely suggest others to definitely come and visit GU and alteast once to get yourself aligned with GU for your GemsTherapy and blessings....God bless all.....

Reply from www.gemstoneuniverse.com
I received my package few days ago
I received my package few days ago . I came to know about this site through google . I spent few days to study the articles of this site. Reviewed the people’s feed back. Watched some you tube video , compared the Gemstoneuniverse’s stones with other stones displayed on other websites . I feel the stone is very natural , beautiful and price is reasonable . specially , i like the description mentioned for each stones .
Overall, I ll strongly recommend this company to everyone . This is one of genuine , trustworthy company.

Reply from www.gemstoneuniverse.com
The best company to buy jyotish…
The best company to buy jyotish gemstones online.

Reply from www.gemstoneuniverse.com
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