generatewealth.co.nz Reviews 86

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, clear explanations, and friendly demeanor, making complex topics easy to understand. Many highlight the personalized approach and the team's genuine interest in providing the best outcomes, leading to a highly positive user experience and excellent customer service. People feel well-informed and empowered to make decisions after interacting with the knowledgeable advisors. However, some customers also noted issues with the company's processes, describing the paperwork as excessive. A few other people also felt that when attempting to escalate concerns, they encountered unhelpful and condescending responses, with some reviewers perceiving a lack of empathy and a dismissive attitude regarding their access to funds.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting clear and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers appreciate the knowledgeable and... See more

Service

Users describe positive interactions with service. Many consumers report this as the best experience they... See more

Based on these reviews

Rated 5 out of 5 stars

Honestly, I've never paid much attention to where my KiwiSaver was sitting, but Cam broke it down in a way that actually made sense-and dare I say it, was fun. The visuals were awesome. I walked awa... See more

Rated 5 out of 5 stars

Very clear explanations that were pitched at the right level. Knowledgeable answers to questions. Willing to look at a range of scenarios and discuss the effect of the changes in assumptions. Also fr... See more

Rated 5 out of 5 stars

Sione was great to talk to, and kept everything transparent and easy to follow! Sione was able to answer all our questions make something a wee bit complicated seem much more simple. Signed up with g... See more

Rated 5 out of 5 stars

Elena was awesome, she was very clear and answer all my questions in a honest way. I felt very understood and she didn’t put any pressure on me to sign up which I really appreciated. I will probably s... See more


4.8

Excellent

TrustScore 5 out of 5

86 reviews

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Rated 5 out of 5 stars

Just had a Zoom call with Sione

Just had a Zoom call with Sione, and I’ve left feeling like I know more about how my money is being used and invested, more about how their funds work and more about KiwiSaver in general.

Was really good to speak with Sione, he was very helpful, clear, explained everything perfectly and professional aswell, would highly recommend.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent meeting with Sione

Excellent meeting with Sione. He was transparent, easy to understand, and answered my questions well! For some reason an email didn't send through, but Sione was very patient. He explained everything very well!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Trevor was super informative and I took…

Trevor was super informative and I took away a lot from the session beyond what was best for my kiwisaver but also how everything worked. I felt more empowered and better informed to make a decision.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Best KiwiSaver Experience

Elena came to meet with me at my house, she helped me to understand the concept on how KiwiSaver actually works, Especially with Generate KiwiSaver. I never knew otherwise. Very polite, helpful, patient and also considerate of how unaware I was about what KiwiSaver is all about. Was able to show me comparisons of my current KiwiSaver Amp. Best experience overall I have ever had with a KiwiSaver Company. Thank you Elena, you are awesome! Also thank you to the rest of the team behind the scenes at Generate KiwiSaver for making it possible for people like myself much appreciated.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Simran was approachable

Simran was approachable, knowledgeable and acted as if my best interest was his main concern, great information and made me feel very comfortable!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Mac was very informative

Mac was very informative and was understanding that I don’t have a lot of knowledge about how KiwiSaver works. I appreciated that she took the time to explain everything to me.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Nathan!

Nathan took his time to get to know a little bit about us and our goals. He explained everything really well and gave some great examples.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Elena was awesome

Elena was awesome, she was very clear and answer all my questions in a honest way. I felt very understood and she didn’t put any pressure on me to sign up which I really appreciated. I will probably sign up after reading the documents she gave me. She is a lovely person and I really enjoyed meeting her.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly warm staff

Our advisor Sione was very friendly, polite and informative. He arrived on time and guided us through some of the parts about kiwisaver we weren’t entirely sure of.

September 5, 2025
Unprompted review

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