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Rated 3 out of 5 stars

Update. Have been contacted by the founder of genevity with an apology and a discount for my next order. I will order again as I do not have a problem with the product. I will re edit this post whe... See more

Company replied

Rated 4 out of 5 stars

I have been a customer since 2023. When the company changed names I couldn't transfer the points I accumulated. I was told they would transfer but later informed that was going to happen and I was s... See more

Company replied

Rated 1 out of 5 stars

Haven’t received my purchase. Emailed and no response but I keep getting emails to comment how much I like it

Company replied

Rated 5 out of 5 stars

I am very pleased with this brand, they offer free shipping in Australia. I’ve received my product ultra fast, and the 100g pouch has white powder NMN at potency and purity of 99%. As Dr David Sincla... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

Genevity+ is a science-led wellness brand specialising in liposomal formulations for superior nutrient absorption. Founded in Australia in 2021 and now headquartered in Singapore, we develop premium longevity supplements designed to support cellular health, sustained energy, and healthy ageing — from the inside out. Each batch is tested in accredited laboratories in Australia and the USA to guarantee purity and potency, reflecting our commitment to transparency, quality, and results you can trust.


Contact info

3.5

Average

TrustScore 3.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

not received

not received

April 10, 2026
GENEVITY+ logo

Reply from GENEVITY+

We’re very sorry about this experience. We can see from the DHL tracking that your package has already left the USA and is currently in the UK. We are contacting DHL as a priority to trace the shipment and resolve this as quickly as possible. If the parcel has been lost, we will send a replacement right away. We truly appreciate your patience and the chance to make this right.

Rated 5 out of 5 stars

I was so impressed with Genevity+ customer service

I am very impressed with the service I got from Genevity+, they went above and beyond for me as a customer. Genevity+ customer service made sure I have the knowledge about each product and made me feel like I was the most important client they have. I rate them 10 out 5 seriously

January 5, 2026
Rated 5 out of 5 stars

I’ve been taking the NMN powder under…



I’ve been taking the NMN powder under my tongue and the lipo capsules for a couple of months now. The powder’s taste is mild, and the capsules are easy to swallow. Some days I notice I have a little more get-up-and-go, and I appreciate that it’s a simple addition to my morning routine. Overall, it feels like a small but worthwhile habit.

August 14, 2025
Unprompted review
GENEVITY+ logo

Reply from GENEVITY+

I’m really happy to hear the NMN powder and Lipo capsules have fit so easily into your mornings. That extra bit of “get-up-and-go” you’ve noticed is exactly why so many people stick with it. It’s often the small habits that make the biggest difference over time. Thanks for sharing your experience with us!

— Justina, Founder of Genevity+

Rated 5 out of 5 stars

Perfect for finding personal dose

I love their products because most of them are single-ingredient, meaning I can tweak my daily dose for NMN and resveratrol separately as needed. (Many other brands lump everything into a single product, making it really tough to find the best dose.) Super responsive team, very helpful with my questions, and the supplements themselves feel great too. Taking NMN Lipo and Resveratrol now, considering starting their berberine too

July 2, 2025
Unprompted review
GENEVITY+ logo

Reply from GENEVITY+

Thank you so much for the thoughtful review! We design single-ingredient formulas on purpose so you can personalize NMN and resveratrol separately—so glad that approach is working for you. Amazing to hear NMN Lipo + Resveratrol are feeling great. If you decide to try Berberine, a gentle start (one capsule with a meal) and slow adjustments usually work well—message us anytime and we’ll help you dial it in.

Rated 1 out of 5 stars

Cancel my account

Cancel my account

July 28, 2025
GENEVITY+ logo

Reply from GENEVITY+

Thank you for nine months with Genevity+, Dustin. We’ve cancelled your subscription and promptly handled your request via email. We stand behind every batch with third-party lab testing and a dedicated support team—should you ever decide to return, we’ll be here to deliver the exceptional service and results you expect.

Rated 4 out of 5 stars

I have been a customer since 2023

I have been a customer since 2023. When the company changed names I couldn't transfer the points I accumulated. I was told they would transfer but later informed that was going to happen and I was sent a 15% coupon, which was available to everyone. I also had a coupon for a free pouch of NMN that had no expiration date and I was told it could not be redeemed because that product in the pouch form was discontinued…. No offer to provide an equivalent was made available.
The new packaging for NMN is almost double in size; however, the contents are the same weight as they were in the smaller containers. The formulas for both NMN and NAD changed. Since 2023, I've been consuming them both without water, and I've noticed that NMN is substantially more bitter and NAD is less chalky tasting.
Although I researched this company over a year before my first purchase and have shared positive product information online, I have not reordered and I'm considering trying other brands.

January 30, 2025
Unprompted review
GENEVITY+ logo

Reply from GENEVITY+

I’m truly sorry for the confusion around the free pouch and the missing expiration date. Please rest assured that our NMN and NAD formulas haven’t changed—only the packaging has. As an apology, we’ve sent you a 90-capsule sample of our NMN Lipo pills at no cost so you can experience the smoother taste and enhanced absorption. If you decide to continue, our subscription plan offers 15% off every order plus the ability to earn loyalty points on each purchase.

Thank you for your long-term support since 2023, and I hope these steps show our commitment to your satisfaction.

Rated 1 out of 5 stars

Haven’t received my purchase

Haven’t received my purchase. Emailed and no response but I keep getting emails to comment how much I like it

May 12, 2025
GENEVITY+ logo

Reply from GENEVITY+

Thank you for your patience, and I’m sorry for the delayed reply and those extra review reminders. Your order arrived the very next day after a brief transit hiccup. We appreciate your understanding and hope you’re enjoying your NMN!

Rated 3 out of 5 stars

Messed around

Update.
Have been contacted by the founder of genevity with an apology and a discount for my next order. I will order again as I do not have a problem with the product. I will re edit this post when I place my next order

I ordered the capsules, then I had to email to find out why the order was taking so long, then they told me they were out of stock, and offered the powder, so I said please send the powder, and after a few weeks of nothing the capsules turned up

February 14, 2025
GENEVITY+ logo

Reply from GENEVITY+

As the founder of Genevity+, I wanted to personally thank you for updating your review and giving us another chance. I truly appreciate your support and sincerely apologize again for the delay and miscommunication. We’re continuously working to improve our processes to ensure a smoother experience moving forward.

I’m glad to hear you’re happy with the product, and I’ll make sure your next order goes seamlessly. If there’s anything else I can do, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Incredible stuff

Incredible stuff, I've been taking this stuff since they first launched the original brand nmn anti age the new formula is amazing.

June 27, 2024
Unprompted review
Rated 1 out of 5 stars

Tablets do not work long term .

Tablets do not work long term .

March 15, 2024
Unprompted review
GENEVITY+ logo

Reply from GENEVITY+

Thank you for your feedback on Trustpilot. We noticed your review mentions tablets, but we only sell products in powder form and have no record of a purchase under your name. It seems there might be a mix-up with another company. We kindly ask if you could review your comment and, if mistaken, please consider updating or removing it. Your understanding helps ensure accurate information for our customers. If you have any questions or need assistance, feel free to reach out at helllo@nmnantiage.com

Rated 5 out of 5 stars

My aunt is diagnosed with ALS 3 years…

My aunt is diagnosed with ALS 3 years ago, her condition is at the stage of unable to swallow any type of solid food or even sit up without help. I have asked her try NMN for the pass 1 month and she is now able to swallow better (still liquid food), able to sit up and use number 2 without help. I am so thankful to the team to make this possible for our family. I have forever grateful to have known NMN and it incredibles result. We will continue to stay on them and will continue to pass on the great work that NMN have done for our family.

September 7, 2023
Rated 5 out of 5 stars

Glad I got around to purchasing this…

Glad I got around to purchasing this product again. So far I feel sharper focus and more energy. Last time I saw improvement in the structure of my skin. I expect a similar effect in a few weeks. 👌🏻

September 4, 2023
Rated 5 out of 5 stars

Great product

Great product, highly recommended, felt much more energetic after only few days of using the products. Shipment was fast.

May 8, 2023

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