Disaster - stay away….. Katastrofe - bliv væk - find et andet hotel…
Katastrofe - bliv væk…..
I mange år har jeg haft forretningsforbindelser boende - i snit 10 - 15 overnatninger pr. år. Det kommer ikke til at ske fremover. Efter selv at have overnattet ultimo maj 2025 fik jeg oplevet den ekstremt dårlige service.
Hårdtørre og udluftning på bade-/værelset virkede ikke - det skabte et ubehageligt fugtigt varmt indeklima. Receptionen ville først se på det når jeg var rejst.
Jeg har rejst meget, men jeg har aldrig oplevet så dårlig morgenmad. Der var kun en kaffemaskine til alle gæsterne, og der var konstant mange mennesker i kø. Kaffemaskinen gik i stykker og kaffen skulle nu hentes på gangen. Men den maskine virkede heller ikke. Der manglede konstant brød, ost, smør m.m.
Da jeg ved afgang høfligt gjorde personalet i receptionen opmærksom på den dårlige oplevelse, svarede medarbejderen frækt igen - citat “Det var de da ligeglade med, og de fik da heller ikke færre gæster på grund af den dårlige Trustpilot”. Men mine forretningsforbindelser- 10 - 15 overnatninger pr. år - dem mister de.
Katastrofe - bliv væk. Der er mange andre gode hoteller i Gentofte og København.
Læs selv anmeldelserne på Trustpilot…..eller tag chancen……god fornøjelse.
IN ENGLISH:
Disaster - stay away…..
For many years I have had business contacts staying here - on average 10 - 15 nights per year. IT IS OVER NOW. After staying there myself at the end of May 2025, I experienced the extremely poor service.
The hair dryer and ventilation in the bathroom/room did not work - it created an unpleasantly humid, hot indoor climate. The reception would only look at it after I had left.
I have travelled a lot, but I have never experienced such a bad breakfast. There was only one coffee machine for all the guests, and there were constantly many people in line. The coffee machine broke and the coffee now had to be picked up in the hallway. But that machine did not work either. There was constantly a shortage of bread, cheese, butter, etc.
When I politely pointed out the bad experience to the reception staff upon departure, the employee responded rudely again - quote “They didn't care, and they didn't get fewer guests because of the bad Trustpilot” quote end. But my business connections - 10 - 15 nights per year - they lose them.
Disaster - stay away. There are many other good hotels in Gentofte and Copenhagen.
Read the reviews for yourself on Trustpilot…..or take the chance……enjoy.