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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the food, describing it as fresh, flavorful, and delicious, with many enjoying the generous meat portions. The staff often receive commendation for being welcoming, helpful, and providing excellent service, with some going above and beyond to accommodate special requests. However, some people were dissatisfied with various aspects of their experience. Issues include incorrect or incomplete orders, with missing items or wrong food being delivered. Several customers also reported concerns about the product itself, noting that some items were cold, tasteless, or had an uneven distribution of ingredients. There are also mentions of poor portion sizes and some instances of staff being rude or unhelpful.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers praise the food as beautiful, tasty,... See more

Quality

Consumers find quality to be ambiguous, with many expressing disappointment over cold, tasteless, or mushy... See more

Staff

Reviewers mention ambiguous feedback about staff. Many customers praise the staff for being welcoming,... See more

Service

Clients share ambiguous opinions on service, with some praising the welcoming, professional, and attentive... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as incorrect or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

So ive not had a quesadilla since leaving america in August and you know they do it properly over there. Ordered from branch in Chadwell heath. Good chicken nicely seasoned , decent portion but there... See more

Rated 2 out of 5 stars

The guy behind the counter in the Colchester branch could not have been more pleasant. He was welcoming and helpful, everything anyone could want in an employee. But the food was dire, portion s... See more

Rated 2 out of 5 stars

overall service was decent, however this has happened to me second time, I ordered 2 wraps 1 was a meal and other was on its own and some cheese bites, was in a hurry to catch a train and didn't chec... See more

Rated 2 out of 5 stars

14/11/25 @ 19:31:48. Code: 348614. GDK Gallions Reach has put me off ever buying from them or GDK again. First of all, the staff looked lifeless (as if they couldn't be bothered to be there), then the... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you Gus

Thank you Gus. Finally GDK phoned me and refunded me. Only fair I now write a good response after leaving 1 star. Thank you for your kind message gus and refunding me 2 boxes for my inconvenience. I will now in future re order from you cheers. Gus .

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Ash thank you

Omg just been served by the lovely Ash who is all ways friendly helpful and upbeat had the most wonderful food here always hot and so moreish 5star service thank you Ash and always has the time for my special needs son x Bluewater uk

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Eltham GDK works for me

The staff in Eltham branch are always polite and professional and the food consistently good.
The menu seems to offer a fairly healthy balanced option.
The restaurant is tidy and welcoming

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

The big box meals

When i ordered the big boss meal in store the other day it was beautiful. Plenty of mead and salad in the wrap meal I ordered. So fancied it tonight and ordered on jut eat 2 x big boss meals. Well we'll well there was hardly anything in the wrap and in the kebab one we ordered extra meat. No such thing as hardly any in at all. So face to face they are great online they send absolute rubbish out !

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste ur time get food…

Don't waste ur time get food elsewhere!!! I ordered a rice bowl and it was buy 1 get 1 free, also ordered flaming fries. They sent me 1 rice bowl. I rang the restaurant and all they could do was say report it to just eat nothing we can do even though they had not sent me a meal and fries APPALLING SERVICE!!! Basically stealing ur money and when I said this there resolution was to give me extra fries on the next order

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered over £50 worth of food and they…

Ordered over £50 worth of food and they didn’t even give me a free bottle of water. The food is overpriced and the portions are getting smaller and smaller. I certainly won’t be ordering from them again just cause they didn’t give me a free bottle of water with my order.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. This is regarding the Bridgwater branch. I ordered for a delivery from there, the driver went to collect and an Indian worker was rude to him and refused to give him my order, so I rang asked to speak to a manager he claimed he was the manager!!! He said my driver came in and was rude and acting weird to a girl (got her name) so she called him through and the driver was talking in a different language! 3 other drivers were there and had to take my driver outside! He then said there were 4 other drivers!! He also said he asked the driver to leave.
The truth is the driver went in along with another driver (who has clarified this), there was no female spoken to but the man serving was rude and refused to give the driver my food, my driver walked outside to ring me.
Why do you employ liars!!!!!

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Server Syed was just fantastic not only…

Server Syed was just fantastic not only was her very pleasant and his service was exceptional the food was just so tasty clean fresh and the sauce that goes with the kebabs is just well try it out the best kebab i have ever tasted a must visit to Bexley heath

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

Still dealing with GDK's data leak

I visited GDK once... And only once, not due to the service or food, that was up to par. But because I was one of the users effected by the data leak. Despite being told originally only my email/phone number/address were leaked, I've since found out through various security protection reports that my password is amongst details. I now get multiple reset password attempts and other phishing & spam emails/calls/texts a day. It has completely tainted my feelings towards them have not been back since and will not plan on visiting any of their stores again. They need boycotting.

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

the kebabs are awful

the kebabs are awful. tried 3 venues this month and all 3 were as bad as each other. i don't know what it is they're doing but its wrong ,the taste the texture and the bread just do not work

August 1, 2025
Unprompted review

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