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Airmoto Reviews 297

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TrustScore 4.5 out of 5

4.7

Car Accessories Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its quality, ease of use, and effectiveness, often highlighting features like the accurate digital gauge and auto shut-off. The customer service is consistently described as exceptional, with many people appreciating the prompt, professional, and helpful responses from the staff, who are often noted for going above and beyond to resolve issues. However, some customers expressed dissatisfaction with the ordering process, citing issues with cluttered web screens, accidental duplicate orders, or challenges with billing and subscription management. A few people also mentioned that the product can be slow to inflate tires or that the battery life can be shorter than expected, especially for multiple uses.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its portability, ease of use, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support team for being... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the quick... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

Elegant, high quality tire compressor that is simple to operate, stores in glove compartment, works like a charm, has all accessories one may need. Fast delivery. Not the cheapest among all car-rela... See more

Rated 5 out of 5 stars

I’ve purchased three air pumps for Christmas gifts so they have not been used yet. My review concerns customer support which has been great. When my package arrived with only two I contacted the comp... See more

Rated 5 out of 5 stars

Stated on initial...Arianne was prompt and professional. Helped diagnosing the problem. While reset didn't work, offer to replace despite technically being past 1 year warranty was greatly appreciated... See more

Rated 5 out of 5 stars

My tire inflator was out of warranty but had only been used a couple of times. When it refused to charge I contacted Airmoto support via their website, got a really quick response and once we had don... See more

Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Motorcycle Parts Store

Written by the company

At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

297 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Not long lasting

The product worked as intended at the beginning. After having it for about two years, even after a full charge, the battery will die after a few minutes and about 5PSI of refilling a tire. I guess it is as good as to how long the battery lasts. I did not use it frequently so I am disappointed that now it can only help me inflate 5 psi. I am ordering a similar priced unit with more capacity and a battery booster for the same price. A little bulkier but still fits easily in the rear of my SUV. No more airmoto for me.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Unit I received was not performing as…

Unit I received was not performing as advertised & RYAN resolved the problem immediately by stating they were sending me new unit & did not even require me to return original...now that's what I call GREAT CUSTOMER SERVICE
KUDOS TO RYAN & AIRMOTO

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Attentive prompt customer service and great product

Attentive prompt customer service to my issue. Good follow through to ensure it is fixed and they replaced the product after troubleshooting. Great service.

Also I love the product and its ease of use. Cables are builtin compact and the deflate button is great for my motorcycle offroad use to reduce tire pressure accurately.

April 6, 2026
Unprompted review
Rated 2 out of 5 stars

Mixed feelings

I like that it's portable/small and easy to fit anywhere in the car. I don't like that it looses its charge quickly. In fact I tried putting some air in one of my tires just today and it died out in about 30 seconds even though it had a full charge. So I'm not sure what good it is if you were stuck needing to even bring your tire pressure up just a little. I suppose they want you to buy the car charger accessory? Charging it in your home and keeping it in your car for an "emergency" on the road won't work.

April 3, 2026
Unprompted review
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Reply from Airmoto

Hi Tom,

Thank you for your feedback! We're sorry to hear about the battery issue you experienced, as this is not the intended performance. We understand how important it is for the device to be reliable, especially in emergencies, and we apologize for the inconvenience caused.

We're here to help resolve this. Please contact our support team with your order details, and we’ll be happy to assist you further and provide troubleshooting steps.

We appreciate your patience and the opportunity to make this right.

Rated 4 out of 5 stars

Has some benefits and some shortcomings

Overall, I am fairly happy with the Airmoto Smart Air Pump.

Likes:
1) It stops when the preset air pressure is reached.
2) Their chat customer service was very quick in helping me today.
3) I like how compact the Smart Air Pump is.
4) It charges very fast on the USB charger.
5) I like the light it comes with.

Dislikes:

1) Was a bit pricy.
2) The flexible hose with schrader valve got stripped just yesterday.
3) It gets discharged relatively fast. I can't even inflate all of my car tires before it runs out of power.
4) I actually don't like how that female side of the schrader valve connects to car and bike tires. It lends itself to getting stripped after several uses, which happened to me yesterday. Wish it was the type of standard valve connection where it goes over the valve.

But because of all the Likes I listed, I recommend this product to others.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

I am paying for something I never agreed to.

I just realized that I am paying monthly for "VIP Customer Benifits." It shows up on my original order, but the cost was nothing. I am now being charged once a month. For what? I never agreed to this. I have tried to log in to the website, but I keep going around in circles and can't cancel. I would like airmoto to stop charging me at once and I would like a refund for the VIP charges.

March 28, 2026
Unprompted review
Airmoto logo

Reply from Airmoto

Hi Kathy,

Thank you for bringing this to our attention, and apologies for the inconvenience. We're here to help resolve this.

Please contact our support team with your order details, and we’ll take care of this for you.

We appreciate your patience and giving us the chance to make things right.

Rated 5 out of 5 stars

Incredible Customer Service

Lara was amazing! I had a defective air moto device and I called customer service about it at 11am. Lara asked for a video and copy of the purchase receipt and by 3pm a new device was shipped out to me. Definitely recommend this company.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Product Support

I requested a printable version of the Users Manual. The request was fulfilled almost immediately, within minutes.

March 9, 2026
Unprompted review

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