In Control Debt Solutions Ltd Reviews 

167
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

After years of bad luck. Our second child was still born, my wife desperate for baby IVF was an expenditure that was going to be endless. Then I decided to convert my loft after we took in 2 of my c... See more

Rated 1 out of 5 stars

No communication Not bothered about anything Don’t care about people just care about the money they will get for you setting up an IVA AVOID

Company replied

Rated 5 out of 5 stars

I would recomend this Company to help you with your debt Management, they are trust worthy , helped me clear my debt down , do not overcharge you and advised me when I was almost clear to deal direct... See more

Rated 5 out of 5 stars

I had gotten into a bit of a muddle with my finances,getting loans to pay off credit cards but then spending on the credit card again. I wasn't earning enough to cover payments and I saw the advert fo... See more

Company details

  1. Alternative Financial Service
  2. Debt Relief Service

Information provided by various external sources

In Control Debt Solutions Ltd aim to provide advice and resolution to individuals in financial difficulty across the UK that is clear, effective, relevant and delivered in a considerate and customer focused environment.


Contact info

4.0

Great

TrustScore 4 out of 5

167 reviews

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4.0

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(167)

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Rated 5 out of 5 stars

Brilliant service and great case handler

I havent been with the company long, but I have found them friendly and very helpful.

My case handler was lovely and kept me up to date at all times and any questions I had she was more than happy to help.

I would recommend this company to friends and family as they have made my process easy and stress free :)

December 19, 2012
Unprompted review
Rated 4 out of 5 stars

If your in trouble and you need someone to help you out of that sticky situation, go to all clear.

All clear was one of the debt companies I went to after speaking to several. I found them easy to talk to, very friendly, and spoke to me as if I was a normal person. They did not use complicated language and gave me great advice and help in getting out of my debt. It's been just over a year now and thanks to them I have been able to kurb my spending habits and make better financial judgements. If I ever fall into the money pit trap again of credit cards, loans and store cards, or just get into financial trouble I know where to go. I know that I paid a pecentage to go towards them helping me, but when u go to the government free help debt places, you get a down graded and slow service. Thank you very much in helping me resolve my financial difficulties.

October 21, 2012
Unprompted review
Rated 5 out of 5 stars

In Control offer a professional service for those who are having financial difficulties.

I was with a previous debt control company before In Control and had nothing but trouble not to mention losing even more money. When I first got involved with In Control my personal manager was Ross and from the very beginning he was very supportive and immediately reduced my stress and worries; he would return my emails with no delay and I was very concerned one day that my monthly statement was sent by someone called Natalie Savage. I had no need to be concerned, she was as professional and supportive as Ross and is always there to answer any queries I have and I know that I do not have to worry anymore as my finances are getting sorted by paying an affordable amount every month. I would not hesitate in passing the name on to friends if they were having financial difficulties- In Control Solutions Ltd have regained my confidence concerning dealing with companies online.

September 28, 2012
Unprompted review
Rated 5 out of 5 stars

Amazing company and really helped

Wow what a rollercoaster ride I'm glad ICDS was here to help and with much patients we got there in the end.

I would fully recomend this company to any body that needed there services.

Adam

September 26, 2012
Unprompted review
Rated 5 out of 5 stars

GREAT COMPANY, POLITE STAFF AND ALWAYS CONFIDENT THEY WILL ASSIST.

I HAVE BEEN WITH IN CONTROL FOR NEARLY SEVEN YEARS AND THEY HAVE ALWAYS BEEN THERE INSTANTLY AT THE END OF THE PHONE TO CLEAR UP ANY PROBLEMS I HAVE WITH MY FINANCIAL POSITION AT ANY TIME WHICH HAS FLUCTUATED GREATLY OVER THE PERIOD. I HAVE INCREASED AND DECREASED MY PREMIUM MANY TIMES AND I HAVE NEVER HAD ANY PROBLEMS WITH THE CREDITORS REFUSING OR QUESTIONING WHY IT HAS CHANGED.

September 20, 2012
Unprompted review
Rated 5 out of 5 stars

4 years on I am debt free, I can't thank them enough

I am so pleased to have completed my debt management plan and am now debt free,just over 4 years ago due to a relationship breakdown my life was turned upside down, i found myself in a huge amount of debt and was unable to keep up with payments and fell behind with my rent it wasn't long before i had letters threatening legal action. I ended up moving back in with my parents in order to save some money and sort myself out. in order to do this i left my old life behind and moved over 300 miles and had to start all over again,my parents were amazing but they couldn't help me financially got a new job but was still struggling to pay my outstanding debts it got so bad that the letters got worse and they started to say that bailiffs would turn up at my parents house i knew i couldn't let this happen so i plucked up the courage and picked up the phone.

i was immediately put at ease and was never judged from the moment i started to talk about my debt management plan i felt so much better. the initial set up was so easy and a huge weight had been lifted from my shoulders, without the help of incontrol i'm not sure where i would be financially now as i really couldn't see a way out. but now 4 years on i am debt free and i cant thank them enough.

sarah w

September 20, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

In-Control calculated exactly how much we could comfortably afford to pay each month to our Creditors and negotiated with them on our behalf.

Incoming calls requesting payment stopped immediately, the relief was immeasurable.When we were able to pay off a lump sum to clear the debts In-Control even negotiated reduced figures with the creditors saving us over a £1000.

Thankyou In-Control, for excellent service and peace of mind over the last few years.

September 20, 2012
Unprompted review
Rated 5 out of 5 stars

Life saver !

I was so pleased when I contacted in control, myself and my husband got in a financial pickle but after a short period of time they helped to sort things out and come up with an amount for us to pay each month which was in our budget, I lost my husband a few months ago and Natalie who looks after our account couldn't have been more helpful and understanding, I have regular contact with her and she is always there when I need help and advice 5 star service thank you in control

September 19, 2012
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Thank you so much for helping me manage my debts to the natural conclusion of paying them off in full. I very much appreciate you negotiating on my behalf and keeping me calm whenever a strongly worded letter was received. Whenever I needed assistance I was always able to speak to someone and keep constant contact until the issue was resolved. Other than that, and you checking in to make sure i was still in a position to continue the payments as they were, I didn't hear much from from you which was actually great. There's nothing worse than being hounded and reminded of your financial problems. i was able to trust that weverything was continuing as planned. Again, many thanks for your help. I would recommend your service.

September 19, 2012
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

I have been extremely pleased with the service provided by Sam Jones and the team at In Control. They were extremely helpful with any queries that I had and always gave me a feeling of being a valued customer. If at any point I found myself in a financial situation again or if friends or family were in the situation then I would definitely recommend the company.

September 19, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent company and friendly staff.

I first contacted In Control a few years ago when my finances had gotten a bit on top of me and I was definitely living beyond my means. In Control sorted all my creditors out so that I could make just one payment to in control and they dispersed the funds. The staff have always been brilliant and helpful. Absolutely no complaints!

September 19, 2012
Unprompted review
Rated 2 out of 5 stars

Profit Making Organisation

I had a few mishaps what with my advisor changing 3 times and they did their very best to rectify it - Although I am happy with their service now, there are other organisations that DO NOT charge at all to help you get debt free and I would recommend, from personal experience, looking at those first. You may be told by the profit making companies that the free ones don't have the power to stop charges, not true, if you have made a payment arrangement through a management plan company then the company has to accept what you can afford and stick to the agreement like you would be expected to.

One person in particular is very professional, helpful AND organised AND committed - Jenna Williams.

September 19, 2012
Unprompted review
Rated 5 out of 5 stars

Understanding and sympathetic

I adopted In Control as the company to manage my finances following failing to manage them myself.

Over the last few years I have had a change in circumstances regarding my job situation and pay and In Control offered me a solution which was manageable and realistic to help reduce my debts.

Lately I have had another set back but with this being said my payments are still being met and once things get back to normal, I hope to start increasing my payments again.

The lady whom I have been in contact with has been very helpful and very understanding. Life happens.

I hope to be rid of my debts in little less than 18 months.

I feel more optimistic about my future and being debt free.

September 19, 2012
Unprompted review
Rated 5 out of 5 stars

A good and user-friendly service.

I looked for something which could enable me to repay my creditors at regular intervals, and which would liaise directly with them as regards payments and general correspondence.Also, I needed an organisation which would be responsible for replying to my creditors' enquiries, thus avoiding any direct contact with them. In Control Debt Solutions have done just that via their helpful account executive Steve Bean. I would heartily recommend In Control Debt Solutions to a friend or relative in the same situation as me. Iver Mackay.

September 19, 2012
Unprompted review
Rated 3 out of 5 stars

them giving me piece of mind has also given me bad credit

Being in debt was horrible and whilst my bank did not want to help me, InControl helped me get back on track, organised my financial difficulties and set me up to understand the value of money and the risk that carelessness can cause. Only for my credit rating to then be affected as the credit agencies and the companies i owed monies to, then seen it as i was repaying my debts back late even though they were all under the agreement that had been agreed between them and the debt advisors. Due to the fact that a lot of companies use a automated computer that only understands the original agreement you have made with them, it then means you will every few months will recieve a letter that tells you that the payments are late and they are going to take futher action. Do not let these letters affect you as the debt advisor assigned to you case will clearly explain the 'auto generated' letter that the companies use. What does then get confusing is that you case over time will be handed over to other different advisors so through the entire repayment scheme you will not always have the same advisor. The other down side is that they do not always have a clear record of exactly how much you owe and so if you let the repayments slip past you and do not keep track you could end up repaying more then needed. So always stay in touch with the advisors and always keep track of the amount owed to the companies.

September 12, 2012
Unprompted review
Rated 5 out of 5 stars

great company, easy to use, very flexable

great company, easy to use, never hassle you and always helpfull and supportive when needed. they helped me get out of quite a whole and would strongly recomend them to any one who is struggling with debts

September 10, 2012
Unprompted review
Rated 5 out of 5 stars

Takes all the stress and strain away of dealing with creditors directly, particularly when you cant see the wood from the trees

When you find yourself in this position to have someone you can turn too who brings calmness, professionalism andhumility to the situation is worth its weight in gold. in my case I lost my job which meant all the balls I had been juggling for many years to keep myself afloat came tumbling down all at once.

I tried to speak to my loan and credit card providers to sort something out before I got into trouble and was met with a brick wall of "we cant do anything for you until you default" which in my view is absolutely ludicrous. I also tried the Free services which were useless too unless you were already in a mess.

In Control were recommended to me by a friend who had found themselves in the same position, I was suspicious in the first instance but soon found that I couldnt cope with the stress of dealing with some of the creditors who were awful to deal with baring in mind I had never defaulted before.

In control took the whole situation away from me and negotiated payment plans with my creditors, I have paid them religiously for five years and now I am completely debt free.

I personally have learnt some important lessons from this situation and now when I am badgered in supermarkets to take out the new credit card or offered loans and overdrafts I politely decline.

I feel that had I not had In Control to turn too, this would have been a whole different story.

DONT HESITATE JUST CALL THEM THEY CAN HELP!

September 5, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic service all round

I would recommend to anybody as all the hassle was taken away and I just paid the debt I owed and now a great credit rating and all thanks to these people

September 5, 2012
Unprompted review
Rated 5 out of 5 stars

Very helpful & helped me out of debt

I got in touch with in control and they helped me sort out all my debts.
I had quite a lot of debt, they were realistic with me and I eventually became debt free almost two years ago all with the help of In control.
If they hadn't helped id probably still be avoiding those dreaded letters coming through the letterbox in the hope they'd go away.
Thanks in control I'd recommend them to anyone that needs it!

September 5, 2012
Unprompted review

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