Bellhop Moving - San Francisco, CA Reviews 8

TrustScore 4 out of 5

3.9

149 New Montgomery St., 94105 San Francisco, CA, US


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Rated 2 out of 5 stars

I recently moved from California to New Mexico and used Bellhop's packing and moving services. The teams on both ends were friendly and on time. But the packing team in Northern California got bored... See more

Rated 3 out of 5 stars

Everything was fine, however I am still waiting on follow up from damaged dining room table on delivery. The head mover in Austin took a picture

Company replied

Rated 5 out of 5 stars

Wonderful, easeful move. I appreciated the thoughtful guidance and ease of set up. Day of, the movers were polite and efficient.

Company replied

Rated 5 out of 5 stars

The team was excellent! I would hire them again with a second thought!

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service

About Bellhop Moving - San Francisco, CA

Written by the company

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up). Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping. Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
Local Moving
Long Distance Moving
Labor Only Services
Apartment Movers
Last Minute Movers
Commercial Movers

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Contact info

  • 149 New Montgomery St., 94105, San Francisco, CA, United States

  • (415) 263-9024

3.9

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The team was excellent

The team was excellent! I would hire them again with a second thought!

November 18, 2024
Bellhop Moving - San Francisco, CA logo

Reply from Bellhop Moving - San Francisco, CA

Thank you Danyel!

Rated 2 out of 5 stars

Buyer beware

I recently moved from California to New Mexico and used Bellhop's packing and moving services. The teams on both ends were friendly and on time. But the packing team in Northern California got bored about half way through and started just cramming things in boxes without wrapping. Several ceramic pieces arrived broken in many pieces and picture frames were scuffed. I wouldn't use them again.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

The guys were very attentive and…

The guys were very attentive and professional.

March 6, 2024
Bellhop Moving - San Francisco, CA logo

Reply from Bellhop Moving - San Francisco, CA

Rick, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move.

Rated 5 out of 5 stars

Wonderful

Wonderful, easeful move. I appreciated the thoughtful guidance and ease of set up. Day of, the movers were polite and efficient.

December 3, 2023
Bellhop Moving - San Francisco, CA logo

Reply from Bellhop Moving - San Francisco, CA

Leah, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move.

Rated 4 out of 5 stars

Easy, reliable, and competitively priced

Easy, reliable, and competitively priced. What more can I say!?

September 26, 2023
Bellhop Moving - San Francisco, CA logo

Reply from Bellhop Moving - San Francisco, CA

Matt, we’re so happy to hear that you loved your move! We wish you the best as you settle into your new home.

Rated 3 out of 5 stars

Everything was fine

Everything was fine, however I am still waiting on follow up from damaged dining room table on delivery. The head mover in Austin took a picture

June 6, 2023
Bellhop Moving - San Francisco, CA logo

Reply from Bellhop Moving - San Francisco, CA

John, we apologize for the damages that occurred during your move with Bellhop. We understand that you trusted us to protect your belongings and that we let you down. Preventing damages is a critical focus of our Operations Team. Due to this, we filed a claim for your order and shared this feedback with the Market Manager to ensure the mover’s performance improves for the future.

Please reference our recent email that includes a link for you to submit photos of the damages. Once submitted, a Claims agent will be assigned to review the case and contact you regarding resolution within 2-3 business days. We look forward to resolving your concerns through the claims process.

Rated 5 out of 5 stars

Tremendous experience!

Tremendous experience!! What an amazing location and team. JJ, Keyshawn, and Eduardo were so kind and FAST! Everything was handled with care and before I knew it- my whole apartment was unloaded up 2 flights of stairs! JJ took the time to ask exactly where I wanted everything with a keen eye and kept things moving smoothly. He clearly takes deep pride in his work and shows up with such integrity. Keyshawn was kind, focused, and lifted things I didn't think one person could! Eduardo was phenomenal with the BEST attitude and disposition. He ended up being from the place I just moved from, so it made me feel at home right away. Overall it felt like a group of friends helping me move in... only WAY more efficient and professional :) I will 100% use Bellhop forever after this experience. Endless thanks to this team!

May 6, 2022
Bellhop Moving - San Francisco, CA logo

Reply from Bellhop Moving - San Francisco, CA

Kursten, thank you for sharing your experience with us! We're so glad we got the chance to help out on your move.

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