Paid just a few dollars for running it for ~2 years + referrals. Never trust airdrops and AI trash. 2nd star for Closed Alpha paying a lot.
Company replied
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Review summary
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My experience with Grass has been extremely disappointing. They keep delaying everything until the 22nd of the month, supposedly to buy more time. Then, once the 22nd arrives, they suddenly claim... See more
Company replied
Grass was a great project that turned into a scam. 2 Devices, 2.38m uptime points, 592 days and only 3.45$ allocation. Also the team promised to allocate 170million tokens (worth around 85m$) but only... See more
Company replied
Been running nodes for grass for 2 years and they scammed us, they're not rewarding users like they're supposed to... please do not use use grass and if you're already a user please uninstall their... See more
Company replied
Company details
Written by the company
Grass is a network sharing application that enables users to sell their unused internet.
Contact info
Canada
- www.getgrass.io
1.6
Bad
427 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Grass
Well I love the short and sweet review Itz. I'm assuming you're referring to our awesome Grass support team that got ya back up and running! As Grass makes its way through its second stage of development, issues are less common but still happen and thats why we have our awesome support team available on the dashboard. Glad you had a great experience Itz!
Fellow Grasser,
Derek, Grass team🌱
WWSC helped me trouble shoot and get…
WWSC helped me trouble shoot and get everything set up. Amazing app with extremely attentive customer service.
September 4, 2025
Unprompted review
Reply from Grass
Hey Haider, you definitely got one of the best when it comes to support! Grass support is super easy to work with and always available (except weekends so we can touch Grass) to help if you got some unexpected issue goin' on. The great thing about the Grass app is that its just runs in the background while you use your device like normal. Im personally using it on my MacBook and it's super easy to see if it's connected with the bright green grass logo on my menu bar at the top. Again, really glad you got great support from our team and will be passing along that good feedback to them🌱
All the best Haider,
Derek, Grass team🌱
Company is not Efficient and Does not care about Customers.
GRASS Foundation HAS THE WORST CUSTOMER SERVICE. Their employees expect Canadians to have proof of their legitimacy and will only say "The proof is in the pudding"> However, CANADIANS DON'T HAVE THE PUDDING SO WHERE IS THE PROOF?
If you ask to many questions THEY END YOUR CHAT.
They do not provide any form of real answers as to why Payments to Canada are delayed. I doubt this company even cares about their customers. They just want us to earn them money and not be able to take care of ourselves.
This kind of program will attract a LOT OF LOW INCOME FAMILIES, and this company does not care. "We aren't here for that" it is complete bullshit that this company is even running with horrible customer service. Completely Greedy and Uncaring.
September 1, 2025
Unprompted review
No money No traffic sharing !
after almost a month trying to understand & read all the FAQ, i think its just waste of my time & data.. they don't talk about payment that we suppose to get.. Honeygain is better, they clearly tell how to get payout.. i just uninstall grass
August 7, 2025
Unprompted review
Reply from Grass
Hey Neg. I'm very confident that theres resources available to you that describe how Grass distributes rewards to users and all the other great questions we get. Sounds like we could do a better job with providing a more clear and concise answer, and I'd love to provide one here!
In case you weren't aware, Grass has already rewarded users for providing their unused bandwidth during stage 1 of development. On October 28th, 2024 Grass rewarded over 2m users with 100m Grass tokens which was the most widely distributed airdrop ever! We're currently in stage 2 which is all about building the key infrastructure needed to achieve an internet scale web crawl powered by millions of users (isn't that pretty cool?)
So long story short, users are rewarded at the end of the stage, which are development phases of the Grass network. The stage is made up of epochs which are typically 30 days each and are really just a way to track your contributions from epoch to epoch. SO, if you have discord I'll highly recommend getting connected with our community (over 470k members!); super knowledgeable place to hangout and discuss/learn anything about Grass. I hope this clears things up for you Neg and I hope to see you around!
All the best,
Derek- Grass team🌱
Beware they are scammers and do not pay
I have tried Grass for 10 full months on my personal computer. I ran the app 24/7, paying for electricity bills and hardware usage, hoping to get a reward as they promise.
But in the end, I received nothing.
When I read their whitepaper, I found that they clearly write: “We are not responsible for the maintenance or damage of your equipment” – which means they only use your device and your electricity for their own benefit, and they don’t care about what you lose.
At the end of every season, they post a tweet pretending to “motivate” you, but in reality it is just a trick to make you forget about the airdrop and to keep you running your device and sharing your data for free.
The truth is they only care about selling your data and making profit, not about the community.
⚠️ Warning: Don’t make the same mistake I did. Don’t run your device for months for nothing.
Grass is not a serious project and it never pays its users.
❌ Don’t waste your time.
❌ Don’t waste your electricity.
❌ Don’t risk your device.
🚨 Be careful – you’ve been warned
August 22, 2025
Unprompted review
Reply from Grass
Hey Chouaib! Sorry your experience hasn't been great... I'd love to provide some clarity for you if thats okay.
- Grass doesn't sell your data and participating in Grass doesnt' involve your data (just unused bandwidth)
-Grass is lightweight and designed to run on your device while you use it, so it takes advantage of resources you are already paying for!
- Users who contribute fairly to the network and are eligible are rewarded at the end of the stage, which is made up of many epochs
- Grass distributed 100m $GRASS tokens to over 2m users ($300m in value) for stage 1
- Again, Grass doesn't have anything to do with your data.
Like I said before, I'm sorry your experience hasn't been great and I hope you can give Grass another chance! I'm going to attach some resources that I'd love for you to check out that may change your mind on some things!
-Grass.io/learn (great for all things grass, including Grass/Privacy
-discord.gg/getgrass (really where the Grass community hangs out)
-app.grass.io (If you ever need any support from the Grass team, please open a ticket)
-grass-foundation.gitbook.io/grass-docs
All the best,
Derek, Grass team 🌱
Reply from Grass
Hey Marcelo! Really appreciate the feedback. I think the support experience for Grass is really top notch and the support agents that assist with that process are really helpful and really know how to get things up and running for you! Glad you had a great experience 🌱
Warm Regards,
Derek, Grass Team🌱
PERFECT
Had 20k points on first aidrop and got suprisingly 142 usd, took men no time to get to that point's.
Can really recommend👌
August 18, 2025
Unprompted review
Reply from Grass
Hey Karl! Sounds like you made out quite well for yourself during stage 1. Glad you've had a great experience so far and I hope you've managed to download the android Grass app on your device so you can earn even more while your on the go!
Cheers,
Derek, Grass team🌱
Had issue with login ...best place to get sort out
Space monkey good assistance
August 15, 2025
Unprompted review
Reply from Grass
Really stoked that you're up and running again! Sounds like our support team was able to get things taken care of for ya. If you ever need anything else Id highly recommend getting connected with our discord community as well as getting support on our website!
Discord: https://discord.gg/cejBmqsb
Appreciate the kind words!
Derek, Grass team 🌱
Great
Whatever bandwidth/resources the app consumes is hardly noticeable. And grass support is great.
August 12, 2025
Unprompted review
Reply from Grass
Hey AT! I've had a very similar experience myself. I run it on my MacBook and it consumes about 20-30mb of memory so it's not even noticeable! Since Grass runs so well while you use your device it's uncommon to really need any support BUT the support options on the dashboard are awesome and really help users troubleshoot really any issue we can think of! But hey, I really appreciate the feedback and wish you all the best in stage 2!
Cheers,
Derek, Grass team 🌱
Great app and support!!
August 6, 2025
Unprompted review
Reply from Grass
Hey Felipo! I hope you're using the Android app and the desktop app so you can earn more points! Thank you for the wonderful feedback and I hope you're excited about what Grass has in store for stage 2! 🌱
Cheers,
Derek, Grass team🌱
Get Grass …
Get Grass is the only company true to their word. Sharing unused internet did really pay off for the first airdrop, and with constant development and expanding the network feels like swapping unused internet to pure gold. Great support team is always acceptable to resolve any issue.
Keep up the good work!
August 6, 2025
Unprompted review
Reply from Grass
Hey Marko. I like the way you think! Not sure if you've checked out the Grass Foundation stats page but Grass has recently scraped almost 2 petabytes (2,000,000 GB) in a single day! Really glad you've been able to be a part of that and were able to get some rewards for being an early participant in stage 1!
Thanks for the kind words Marko,
Derek, Grass team 🌱
The support team was incredibly…
The support team was incredibly helpful, attentive, and genuinely kind. I really loved that. Thank you so much!
August 5, 2025
Unprompted review
Reply from Grass
Appreciate the positive feedback! Good quality support is hard to come by these days and Grass makes it super easy. Agree with all the things ya said!
Thanks for touching Grass!
Derek, Grass team 🌱
App.grass.io pays legitimately
App.grass.io pays legitimately, though it takes a rather long time.
August 4, 2025
Unprompted review
Reply from Grass
Hey Afangimo. Sounds like you participated In Grass during stage 1 and helped support some of the early development of the network, thats awesome! Stage 1 was huge for Grass and a TON of users joined the network. As a result of this early contribution users were rewarded 100 million Grass tokens to just over 2 millions users(about $300m in value)!
Hey Im not sure if you're connected with our Grass community on discord or X but I'd love for you to come hang out with fellow Grassers like yourself and talk about all the really cool things Grass is doing!
Discord: https://discord.gg/getgrass
X: https://x.com/grass
Appreciate the feedback Afangimo!
Derek, Grass team🌱
Running Desktop App since Jun 26, 2025
As of today Jul 28, 2025 which is a month now I did not receive any payout from them to my well connected wallet, for currently I'll marked & announce to everyone as SCAM site and by Aug 01, 2025 I'll be uninstalling. For those who see the review of this site, my advise is DO NOT WASTE YOUR TIME!
July 28, 2025
Unprompted review
Reply from Grass
Hey Crypto! I want to clear some things up if thats cool. You didn't receive any rewards because Grass rewards users after the stage concludes (not after epochs). In case you were curious, stages are major development phases of the Grass Network focused on democratizing public web data accessibility. Each Stage advances through network achievements rather than defined timeframes, containing many Epochs that progress from building core infrastructure to implementing comprehensive web crawling capabilities. I understand it's frustrating not getting rewards sooner but you're a part of something really cool and you're an early participant in Grass's mission to take back control of the internet.
In the meantime, all you have to do is keep the desktop or android app running while you use your device and thats it. I run the desktop app on my Mac while I'm working and often forget it's running. I'd love to invite you to our Grass community in discord and give you some resources that you can look into a little bit so you can get a better understanding of what Grass is all about.
Here's some resources for you to dive into and I'd highly highly recommend getting connected to our Grass community in discord so we can chat some more!
Discord --> discord.gg/getgrass
Get your learn on ---> Grass.io/learn
Hope this provided some clarity Crypto and I hope you continue to touch Grass 😊
Derek, Grass team 🌱
I have installed the windows client 2…
I have installed the windows client 2 days ago. suddenly noticed some programs not working properly. And found out it was because it was setting a proxy server. deleted grass, but the proxy still being set. I have tried everything. ps I a not a pc newbie so should have been an easy task
July 10, 2025
Unprompted review
Reply from Grass
Hey Gilberto! Appreciate your efforts and I think we can figure this one out. In order to provide a quick fix for you I'll need a little bit more info to figure out whats going on. If it's cool with you do you mind getting connected with one of our Grass support agents on the grass website? You'll want to click on the green bubble on the bottom right corner to get connected so we can figure this thing out.
Hope we can get ya back up and running Gilberto! Grass support --> https://app.grass.io
Derek, Grass team 🌱
Unfair and Unreliable – Avoid This Service
I’ve had a terrible experience with this product. I’m based in Sweden and have used it consistently on two devices – both the Windows version and the mobile app – with no issues on my side. I have a very stable, high-speed internet connection and even tried mobile data, running it 24/7 without disconnecting.
Despite this, my points just keep disappearing for no reason. I went from 3,000 points down to 900, without changing anything. Points increase slowly, then suddenly drop within hours. It's extremely frustrating and feels completely unfair.
I haven’t used a VPN, any bots, scripts, or done anything against the rules. Still, they penalize you for nothing. This feels like a scam. I’ve stopped using it now, and honestly, I wouldn’t be surprised if the rest of my points disappear by tomorrow.
I absolutely do not recommend this service.
July 8, 2025
Unprompted review
Reply from Grass
Hey Anton! Hold up lemme explain. What it sounds like you are experiencing is the daily calculations which occur at 00:00 UTC and can take 12-24hrs to complete. During this process it looks like your points disappear (which can feel strange if you aren't expecting it) but they will return once those calculations finalize. Im glad you're using the desktop app and the new Android app! In order to maximize earnings you'll want to have each device on a separate network. I use the desktop app on wifi at my home and use cellular on the android app for when Im at home and on the go!
In regards to supporting you moving forward I would highly recommend reaching out to our official support team on your dashboard and look for the green bubble on the bottom right; this is really the best place to get 1 on 1 support. Id also recommend getting connected with the Grass discord community (over 450k members) and talking about all things Grass! Really great place to get support from the community if you'd like to chat and hangout.
Hope this provides some clarity Anton!
All the best,
Derek, Grass team 🌱
It's terrible
It's terrible, I don't recommend wasting time. The app keeps stopping working. It works terribly. Technical support can be said to be absent at all. Someone won't help you. The distribution of rewards is shitty, they give the farmer with bots, not real people. A waste of time.
July 1, 2025
Unprompted review
Reply from Grass
Hey Razzy, sounds like you're having some trouble with the Grass app. I'd be curious to know if it's the desktop app or the newly released android mobile app and if you've gone through the troubleshooting provided when you chat with our support team on the Grass website. If you went that route you may have been greeted with our GigaAgent which tries to solve your issue and if it can't you get connected to a live agent....but if you're having trouble you can always hangout with the Grass community in discord so we can figure out whats going on and get you back to touching some grass!
I will say, Grass did a phenomenal job with allowing only legitimate users to get rewarded in stage 1 and was able to reward over 2m+ users with 100m Grass tokens ($300m in value). Rewards were based off contributions to the Grass network so everyone had a fair chance!
I hope this helps Razzy!
Derek, Grass team🌱
I love the project but the only issue…
I love the project but the only issue im having is i have to change my email to verify my account how do i get in contact with customer service?
June 16, 2025
Unprompted review
Reply from Grass
Hey Ak. Great question! Accounts that have a verified email are not able to be changed at this time but rest assured it will be an option in the future. Once that kind of thing is an option we will communicate that to the community! If you need to open a support ticket for anything Grass related you will need to use an email for verification but it doesn't have to be the one on your Grass account (you can get official support at app.grass.io. Appreciate the kind words Ak and hope you're looking forward to all the super cool things coming in stage 2 (android app coming very soon!)
Cheers,
Derek, Grass team🌱
The best app
May 30, 2025
Unprompted review
Reply from Grass
I agree! Just wait until the Grass mobile android app releases soon! Going to make it much easier to earn Grass on the go so you can always be earning!
Looking forward to it!
Derek- Grass team🌱
Great Passive Income, but you must be patient. Besides, what do you have to lose?
This is undoubtedly the best Passive Income DePIN you'd come across. You don't need to claim any faucets, make any transactions or spend any money to accumulate points. The app simply does everything. Just leave it and let it run in the background. Most importantly, their app is monitored on a daily basis by international cybersecurity auditors like AppEsteem and AMTSO. Their app is therefore very safe to use and your privacy is secured. You can read about this yourself.
One thing to note is that they currently pay at the end of Stages (which could sometimes take about 8months -1year), although this is planned to be done monthly.
It's undoubtedly a great project, and if you have any questions, join their Discord community and feel free to ask in there.
April 30, 2025
Unprompted review
Reply from Grass
Hey Brokeman, appreciate the positive feedback. Desktop app for Grass is super clean and it really does just work in the background (I actually forget it's even running most of the time lol)!
I think people often forget how early Grass is in its journey. Were currently in the developmental stages of Grass and theres SO MUCH in the pipeline like the android mobile app, Grass hardware, Live context retrieval, and more! Everyone participating in Grass right now is an early adopter and the future Is going to be very grassy 🌱
fellow grasser,
Derek- Grass team🌱
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