Grass Reviews 

427
•
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, most reviewers were let down by their experience overall. Customers are deeply frustrated by the extremely low financial returns received after running the mobile and desktop application continuously for years. Many consumers feel strongly that the final payouts fail to cover basic electricity expenses and internet bandwidth costs, leaving them disappointed with the project's results. However, some people mentioned that earlier phases of the project offered noticeably better outcomes and smoother distributions for early participants. Reviewers pointed out that initial token drops were somewhat acceptable before the severely disappointing second season dramatically lowered payouts and upset the community.

What people talk about most

Value for money

Clients share negative opinions on value for money, expressing deep disappointment over extremely low rewards... See more

Product

Users describe negative interactions with product due to extremely low token allocations after running... See more

Price

Consumers find price to be a severe disappointment, with reviewers reporting that rewards as low as a few... See more

User experience

Reviewers mention ambiguous feedback about user experience, noting that while consumers dedicated months... See more

Application

Reviewers highlight negative aspects of application, expressing profound disappointment after running the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Paid just a few dollars for running it for ~2 years + referrals. Never trust airdrops and AI trash. 2nd star for Closed Alpha paying a lot.

Company replied

Rated 1 out of 5 stars

My experience with Grass has been extremely disappointing. They keep delaying everything until the 22nd of the month, supposedly to buy more time. Then, once the 22nd arrives, they suddenly claim... See more

Company replied

Rated 1 out of 5 stars

Grass was a great project that turned into a scam. 2 Devices, 2.38m uptime points, 592 days and only 3.45$ allocation. Also the team promised to allocate 170million tokens (worth around 85m$) but only... See more

Company replied

Rated 1 out of 5 stars

Been running nodes for grass for 2 years and they scammed us, they're not rewarding users like they're supposed to... please do not use use grass and if you're already a user please uninstall their... See more

Company replied


Company details

  1. Software Company

Written by the company

Grass is a network sharing application that enables users to sell their unused internet.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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1.6

All reviews

(427)

97 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam system

Epoch 1 and Epoch 2 earnings are not payed out.
no reasoning, no explaination

answer to the response I got: so I have have been running the node for 2 months now, and you tell me i have to wait not a specific number of epochs, no I have to wait many epochs which is not disclosed in the FAQ how many it exactly is... thanks for helping me with my confusion.

December 17, 2024
Unprompted review
Grass logo

Reply from Grass

Hey fellow grasser!

Really stoked you've been earning during stage 2! Sorry for the confusion and Id love to provide some further information for you if thats cool. Rewards are distributed at the end of the stage, and the stage consists of many epochs. Once the epoch ends those points are then stored in the rewards tab, so don't worry they're safe.

Hope that clears some things up! Keep doing what you're doing and thanks for the support as we make our way through stage 2. Id love for you to join in on some fun discussion in the Grass discord and clarify any questions/concerns you have moving forward. Don't hesitate to reach out!

You can visit getgrass.io to dive deeper into all things including the blog, documentation, FAQ, and links to discord and X!

All the best,
Dylan- Grass team 🌱

Rated 1 out of 5 stars

I consider this project a scam

I consider this project a scam.
first point there is no support and the support it presents is limited to a bot. second point all coins disappear and no transactions appear for any wallet.

to respond to your statements.
I've been a user since stage 1 and stopped using it for a while. When I return I see that the tokens earned in stage 1 have disappeared.
As you indicate, stage 2 consists of several epochs and I am rewarded at the end because stage 3 has begun.
So where are the stage 2 rewards that you indicate are distributed when it ends since stage 2 ended on the 16th and on the 17th stage 3 began

to respond to your arguments.
stories and fairy tales that I'm already used to.
Let me know when they are actually a paying site such as honeygain, iproyalpaws or bytelixir among others

December 17, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Jose!

I'd say the best place to get support is the Grass discord. Really great community that can offer so much knowledge and guidance. If you need more specific support you can always head to the dashboard and click on the green bubble to get support. If the chat agent can't solve your issue you will be directed to a live agent for further troubleshooting!

Also wanted to clarify a few things regarding rewards! If you met the eligibility requirements in stage 1 (500pts in any epoch and verified wallet by Oct 14th) you can claim those rewards here ---> grassfoundation.io until January 15th, 2025. It sounds like you've been earning a little bit since stage 2 has started. You're earning points every epoch (on epoch 3 now) and points are then stored in the rewards tab. Stage 2 consists of many epochs and after the stage is over you'll get rewarded!

I hope that provided a little more clarity Jose. If you want to get connected I would recommend visiting getgrass.io and scrolling to the bottom to visit the official X page or Grass discord!

Warm regards,
Derek- Grass team 🌱

Rated 4 out of 5 stars

HELLO I JUST WANA KNOW IF WE CAN SELL…

HELLO I JUST WANA KNOW IF WE CAN SELL OUR GRASS POINT IN THE NEXT AIRDROP ,?

December 15, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Wassim,

Great question. Points themselves can't be sold as they do not have any value. If you happen to earn rewards at the end of stage 2 you can certainly do as you wish with them! Epoch 2 has come to an end with your points being saved in the rewards tab and epoch 3 has started so you have more time to earn!

I would highly recommend checking out getgrass.io to learn more about Grass and also getting connected with the community discord. Would love to see you there Wassim.

Thanks for the support,
Derek- Grass team 🌱

Rated 5 out of 5 stars

Getgrass is the most innovative DEPIN…

Getgrass is the most innovative DEPIN project!

December 13, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Ken!

Totally agree with you! Not only is Grass rewarding users for their unused internet bandwidth, we're also (you) taking back control of the internet! We're currently on a mission to create an entire knowledge graph of the web which will be the backbone of LCR (live context retrieval). This will allow an LLM or any model and you need data in real time, plug it into Grass, and…it’ll have online capabilities. Where it gets even better is all this data is verified on the blockchain, so none of it can be tampered with or poisoned. This is truly a step into the future of AI and I'm super excited you're here for the ride!

Keep touching Grass Ken!
Derek- Grass team 🌱

Rated 4 out of 5 stars

after the first stage of airdrops ive…

after the first stage of airdrops ive received around 90usdt for using it for about 30-60days, not consistent.

November 15, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Dawid!

The conclusion of stage 1 was a major milestone in the development of Grass and brought 100,000,000 tokens to about 2m users! It's even more exciting because this was just a thank you to the early supporters for helping build the network. Now we enter stage 2 where we will see more rewards at its conclusion as well as LCR (live context retrieval), Grass hardware, and the Grass app across other platforms! Looking forward to stage 2 and hope you're touching grass! Thanks Dawid🌱

Best Regards
Derek- Grass team 🌱

Rated 1 out of 5 stars

Run as fast as you can!!!

Run as fast as you can!!!! Run!!!!!!! This is a scam.
Scammers!!! with false promises. The system just downgrade your points and changes your starting date/log just like that , you are back to minimal points .

November 6, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Gadli!

I totally hear ya and want to clear some things up! The daily Grass points shown on your dashboard are estimates. At 12 AM UTC each day, a calculation updates your actual Grass Points. This process can take several hours, during which your Grass Points may temporarily disappear before reappearing once the calculation is complete. Regular recalculations ensure fair and accurate rewards!

It's weird at first when you see it because your points just vanish but no need to worry, they return! Sometimes the dashboard can take a little bit of time to reflect the changes. If you want to discuss more I would totally recommend hanging out with the Grass discord community. Really active bunch, super helpful and it's honestly a great time. I do hope I see ya in there!

All the best,
Derek- Grass team🌱

Rated 1 out of 5 stars

Very very far for many members' expectations

I collected in the one account 770k Grass points and from the other two accounts 170k Grass points + 130k Grass points to earn about $60 when Binance posted in an article saying that for early members rewards will range from $500 - $15000 .

Very very far for what Binance posted in it's article. I know Binance wrote this but was too far i believe from the most members' expectations, because i have seen many complaints.

November 4, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Evagoras!

I see where you're coming from. Rewards were distributed based on contribution to the network and the earlier your participated the better you made out. With less users earlier on it was much easier to get higher tiers in that alpha epoch and also easier to get referrals! That being said, theres still plenty of rewards to go around and stage 1 was really just the beginning, not the end. This resource on how stage 1 rewards were distributed should help a little bit and I would also check out the rest of the gitbook, it's super informative! You can head to ---> 🌱grass-foundation.gitbook.io/grass-docs🌱

If you have any other questions or concerns please don't hesitate to jump into the Grass discord and also check out the FAQ/Blog on getgrass.io, appreciate the feedback Evagoras

Best Regards,
Derek- Grass team🌱

Rated 1 out of 5 stars

Don’t use it

Hi, I do not recommend to use it, because in some regions you cannot withdraw your points, but you are valid to share your data!!!!!!!
That’s b….t
In addition I wrote to support and never got response back,

November 1, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Tommy!

Grass is designed with user safety and privacy in mind. The platform ensures that your personal data is never shared. Grass only allows verified institutions to use your unused internet bandwidth for safe activities such as price comparison and academic research. Your personal information is never shared or used; we never access or use your browsing history, and we do not sell your personal information. Grass is certified by industry-leading cybersecurity organizations like AppEsteem, ensuring your data and privacy are protected through world-class security standards. To learn more about Grass security and privacy, please visit getgrass.io/blog/grass-puts-privacy-and-security-first

I hope that helps! In regards to having trouble getting support, apologies we couldn't get to you in a timely manner. A good way to get quick support is our discord community; really great resources there and an active community ready to help. If you need more specific support you can tag a moderator or visit the Grass dashboard to get connected with a live agent.

Best Regards.
Dylan- Grass team🌱

Rated 1 out of 5 stars

Grass IO Thieves

I've been renting my bandwidth to this company for months under the promise that I'd be compensated later, only to discover that I am ineligible for the payday because of regional restrictions. So why did this company use my bandwidth knowing I am not eligible for the compensation? Grass IO knowingly ripped me off

October 28, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Dale,

Totally understand frustration here. You may not currently be eligible to receive Grass Tokens if you live in a jurisdiction that is subject to sanctions or significant regulatory risk. For users in the United States and Canada, the Grass Foundation will make payouts available soon. Visit our FAQ at getgrass.io for more info!

Really appreciate the support and feedback Dale. If you'd like further support id recommend giving the Grass discord a visit!

Fellow Grasser,
Derek- Grass Team 🌱

Rated 1 out of 5 stars

Somehow these scum got my email…

Somehow these scum got my email address, and I can't unsubscribe. They are almost certainly scammers and criminals. If they weren't, their website would have some way for people to contact them over these issues. I hate them.

Update: I never signed up for any of it. I'm not going to your Discord. Marked your emails as spam and moved on... I shouldn't have to do that though.

September 20, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Kevin!

If you didn't sign up you'll never get an email from us. Always check the sender of the email, if its not from no-reply@grassfoundation.io, it's not from us! The easiest way to get in contact would be visiting getgrass.io, scrolling to the bottom and visiting the official Grass X account/Discord but you can also get connected on the dashboard by selecting the green chat bubble on the bottom right.

All the best,
Derek- Grass team 🌱

Rated 1 out of 5 stars

Scam website- just check their twitter comments

This actual scam website was farming its USA users for over a year. Now that it's time to claim rewards, USA users are suddenly not eligible because of 'regulations'. Yet they still let you download their app to provide bandwidth for no rewards. They are scammers, liars, and probably illegally harvest and sell private user data since they're an inherently misleading company. If the foundation is a fraud, the building will inevitably topple over. Don't waste your time with getgrass.io and stick with permissionless Defi farming and known crypto tokens. Also if you're still reading and want more reasons to not use getgrass.io, just take a look at their twitter page and all the users that have been farming from the very beginning only to end up with less than 50 grass scam coins worth less then the electricity it took to even log into their scammy website.

September 8, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Pon!

Super important thing is that Grass respects user privacy and does not sell user data. Id recommend checking out our Privacy and Security article on our blog: getgrass.io/blog/grass-puts-privacy-and-security-first, it's a great read! Participants of the first airdrop were rewarded based off contributions to the network, and the earlier you earned, the better! In fact, the first airdrop occurred on Oct 28th and brought 100,000,000 tokens to over 2m users!

If you have any further questions or need assistance, please don’t hesitate to reach out to our support team or connect with the community on Discord. We’re here to help and appreciate your continued support.

All the best.
Derek- Grass team🌱

Rated 3 out of 5 stars

need improvement on grass

It is a great Chrome extension, but it should offer more options for people who do not open a wallet. There is no way to contact them by email because the address doesn't exist on their terms of conditions. I have tried to email several times, but it doesn't exist, and the bubble on the website doesn't match the issue(there is no option to contact support directly). I am just trying to contact them because I have a question. Even the Discord link is expired. It's great, but I don't own a crypto wallet. It would be nice to have a gift card option or cash to Paypal, Zelle, or Venmo. I will update again for the next review.

August 5, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Ron!

Really appreciate the feedback. Id recommend using the Grass desktop app; it's much more efficient than the extension and earns 2x! (Dashboard-->store tab) In addition, theres a few ways you can get support! You can head to the Grass dashboard and click on the green bubble on the bottom right corner (if the giga agent can not solve your issue it should connect you to a live agent) to chat and/or you can get connected with our Grass discord community to discuss further! You can head to getgrass.io and scroll to the bottom to see the Discord and Twitter/X icon!

Best Regards,
Derek- Grass Team 🌱

Rated 1 out of 5 stars

Grass is scam website don't use it

Grass is scam website don't use it , because you will spend your time and you will never withdrawal it and will lose coin until 0 coin ,becasue this site is scammer

July 16, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Hey,

Fun fact: companies have been using your unused bandwidth for years and haven't been compensating you for it! Grass is here to change that and reward you for it. In fact, if you've been earning during stage 1 you may be eligible to claim some rewards, check here: grassfoundation.io

It also looks like you've experienced points going missing on your dashboard. I can see how that would be frustrating but no need to worry, this is normal behavior. The dashboard resets daily and this can make it seem like points are gone! It takes a few hours or sometimes longer for your dashboard to refresh with previous days points. Everyone experiences this so you are not the only one.

I hope I was able to clear some things up and if you have any more questions or concerns please don't be afraid to get connected with one of our live agents on the dashboard chat (green bubble bottom right) or come touch some grass with our awesome Discord community!

Best Regards,
Derek- Grass Team🌱

Rated 1 out of 5 stars

Scam

Scam, never signed up or heard if this company & the email it sent to has the is similar but has a period randomly in the middle. They have no solution to remove your email from their list.

June 28, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Nuña!

Totally understand the concern. Your email is personal data and it’s important we keep it that way. Always double check the sender of the email to make sure its legitimate; if its not from no-reply@grassfoundation.io email, its not from us! Remember Grass will never ask for you to sign a transaction via email or ask for your private keys. I hope that provides some clarity :)

It’s important that our users understand the steps that we take to operate transparently and to protect their privacy and security. If you have more questions or concerns you can visit getgrass.io/blog/grass-puts-privacy-and-security-first and get connected with the Grass Discord community!

Warm Regards,
Derek- Grass team 🌱

Rated 4 out of 5 stars

I was start at 2024.04.

I was start at 2024.04.
Im very interrested. How to pay.
Today, i meet on website, new features.
The store. But. Is not the place where you can spend your points. This is a place where you can download a newest app if you interrested to how to earn more grass point.

Second feature is more then interrested me. Now i can connect my Grass.io account whit an crypto currency walet.
I can't convert right now, but is not problem at this point, because the grass point value is very, very cheep right now.
I hope in future can grow or explodet out the value. I hope to reach 0.1~1$/Grasspoint.

June 21, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Huorius!

Really appreciate the feedback and glad you're having a good time. If you participated in stage 1 you may be eligible to claim Grass rewards! You can check your eligibility at Grassfoundation.io and you have until Jan15th! Hope you're excited for stage 2 which will feature Live Context Retrieval (LCR), hardware, the rollout of the Grass app across new distribution channels, and more! Grass also has some new blog posts and a new FAQ @ getgrass.io, Check em out :)

If you have any further questions or need assistance, please don’t hesitate to reach out to our support team or connect with the community on Discord. We’re here to help and appreciate your continued support.

Best Regards,
Derek- Grass team 🌱

Rated 1 out of 5 stars

2 days ago my total earning was 15.000…

2 days ago my total earning was 15.000 and today the total earning was 0.79 they have used my interning for nothing. this website is pure scam and they will still your data. please don't trust them, they are scammers, and they also blocked my account. don't let your internet be used by this scammer who stills your details and don't believe on this positive feedbacks they have. it's all scam. they pay people to live good feedbacks to believe them. this website will still your details and sell your data yes that's how to make money and trust me guys will get $0.00000, will not get even $0.00001 from them trust me guys.

June 13, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Farid,

Happy to share that Grass is all about keeping your personal data safe and private. It’s awesome because it makes sure your info never gets shared! Grass only lets verified institutions use your unused internet bandwidth for safe stuff like comparing prices and doing research. Your personal info stays with you; we never look at your browsing history or sell it. Grass is certified by top cybersecurity experts like AppEsteem, so you can trust that your data and privacy are protected with the best security standards out there. In regards to rewards...Grass has recently undergone its first airdrop of 100,000,000 tokens to over 2m users and is really just the beginning.

Would love for you to join the the community discord and also give us a follow on X! You can get there by visiting getgrass.io and scrolling to the bottom!

Best regards,
Derek- Grass Team🌱

Rated 5 out of 5 stars

Very good and easy to use

April 26, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Genedo, It is pretty easy isn't it? Glad you think so! Make sure you checkout the Grass desktop app, it uses less than 5% of the resources of a Chromium browser and handles 10x more bandwidth than the extension! Appreciate the support!

Fellow Grasser,
Derek- Grass team🌱

Rated 1 out of 5 stars

So many issues with this

So many issues with this, lack of support, No real " support" Site issues, its a mess. It either works, or don't . And if it does - It may not work the next day. Good luck trying to get any support as its just random MODS tryin to act as support in their discord.

April 4, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Ron!

Really appreciate the feedback and your early support in Grass. I do apologize that your previous experiences haven't been great but the good news it our support system on the Grass dashboard is new and improved and ready to assist. If you do need further assistance I do encourage you to visit the dashboard https://www.getgrass.io and also discuss with our community in the Grass Discord!

Best Regards,
Derek- Grass Team🌱

Rated 1 out of 5 stars

Coins Vanishing

Whenever i earn some coins they vanish away
It happened for the 3rd time and I'm not even getting them back
This whole website is a scam and I'll make sure everyone knows it

April 3, 2024
Unprompted review
Grass logo

Reply from Grass

Hey Abdul!

Appreciate the early support in Grass! Frustrating to lose points but no worries, this behavior is normal. The Grass dashboard refreshes every day at 12am UTC and this causes points to temporarily disappear until they are added to your total points! If you need any more support please feel free to get connected to the Grass Discord or get support on the Grass dashboard @ app.getgrass.io

Best Regards,
Derek- Grass team🌱

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