GetLenses.co.uk 

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Rated 5 out of 5 stars

I have been using Postoptics/GetLenses.co.uk for many years now and never were there any issues or delays. The ordering process is very simple, the offers great and most importantly; you do get the ge... See more

Rated 5 out of 5 stars

First time I have used this company and a BRILLIANT first experience. I paid just £2.99 delivery and to my surprise my order arrived the next working day. To add to my delight - two free items... See more

Rated 5 out of 5 stars

Door supervisor Bristol. James from AIRSEC was a very professional and yet enjoyable when teaching the classes and happy to give any help when needed. With lots of real world experience it is good... See more

Rated 5 out of 5 stars

At first I was dubious about buying my contact lens solutions online and thought that there must be a catch to why GetLenses.co.uk where so much cheaper that just popping down to my local pharmac... See more

Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

GetLenses.co.uk was founded by opticians in 2002 and is the UK's largest online retailer of contact lenses, solutions and eye care products. We will save you £100s vs the High Street for the identical products and offer free delivery throughout the UK and Ireland. All our products are bought direct from the manufacturers here in the UK.


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Rated 4 out of 5 stars

Fast delivery of quality lenses

This was my first time ordering from getlenses. I was surprised by the wide range of choice and customizability.
I found the lenses I currently use and from there could compare them easily to other types.
They arrived a couple of days after ordering them and they work fine. I will definitely do this again.

March 2, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant!

No fuss, quick delivery, great prices! Will not shop anywhere else for my contact lenses now. Very happy customer.

March 1, 2013
Unprompted review
Rated 4 out of 5 stars

Fast & Easy!

Easy to use website with a great product range with big brand names. Always get a quick delivery even from the sister site in Europe, which you can use if your eye prescription is out of date. Price is comparable to high street monthly packages such as Specsavers and quality of the contact lenses is acceptable.

March 1, 2013
Unprompted review
Rated 3 out of 5 stars

Great value but took a little time to arrive.

The contact lenses were a good price but there was a small problem with the order which meant it took a while to arrive. I think it was a stock issue.

March 1, 2013
Unprompted review
GetLenses.co.uk logo

Reply from GetLenses.co.uk

Hi Charlie, Thank you for taking the time to write a review. Yes indeed Johnson & Johnson had supply issues that did cause us some stock issues last November. We hope you will give us a second chance to redeem ourselves. Kind regards, Lindsey

Rated 5 out of 5 stars

Would recommend.....great service!

I have only experienced a great service and great products from Get Lenses. I used to purchase my lenses from Boots and had many problems receiving them and also having packs with no lenses in. Get Lenses offer an easy flexible service.

March 1, 2013
Unprompted review
Rated 5 out of 5 stars

Fast delivery and good communication.

I have used Getlenses for coming close to 2 years now and the prices are always competitive. The only one hiccup I had was when they ran out of stock for the lenses I had ordered but I was kept up-to-date via emails on the status of the stock and delivery. Good communication and reliable service.

February 28, 2013
Unprompted review
Rated 1 out of 5 stars

Bad service

I paid for next day delivery because I needed my order quite urgently trusting I would receive it on the next day or, latest, the day after the next day given the fact that I placed the order in the afternoon. Since there was no sign of delivery after three days, I emailed them and they, only then, advised that what I requested was not on stock. They tried to deliver days later when I was not at home to sign, so I had to go to the nearest post deposit to retrieve the package. Very bad service considering that they even refused to refund the postage fee. That was my first time using getlenses and I am not impressed at all, I will go back to my usual, other online supplier, few pennies difference but much more faster and reliable.

Thanks, for your reply Lindsay. However, I did pay for next day delivery, even because you offer free delivery on non urgent orders!!!! You are not perfect, I am afraid...

February 28, 2013
Unprompted review
GetLenses.co.uk logo

Reply from GetLenses.co.uk

Hello Fabiana, Thank you for taking the time to review us. I have checked your order and there was no payment made by you for next day delivery. We also state clearly on our website that theses lenses are shipped in 2-4 working days. The lenses were shipped in 4 working days. We have spend the last 2 quarters increasing our stock levels and now stock over 1 million lenses which ensure the fastest delivery possible. I hope you will give us a chance to redeem ourselves and look forward to seeing you back on getlenses.co.uk very soon. Kind regards, Lindsey

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