GetLenses.co.uk 

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Rated 5 out of 5 stars

I have been using Postoptics/GetLenses.co.uk for many years now and never were there any issues or delays. The ordering process is very simple, the offers great and most importantly; you do get the ge... See more

Rated 5 out of 5 stars

First time I have used this company and a BRILLIANT first experience. I paid just £2.99 delivery and to my surprise my order arrived the next working day. To add to my delight - two free items... See more

Rated 5 out of 5 stars

Door supervisor Bristol. James from AIRSEC was a very professional and yet enjoyable when teaching the classes and happy to give any help when needed. With lots of real world experience it is good... See more

Rated 5 out of 5 stars

At first I was dubious about buying my contact lens solutions online and thought that there must be a catch to why GetLenses.co.uk where so much cheaper that just popping down to my local pharmac... See more

Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

GetLenses.co.uk was founded by opticians in 2002 and is the UK's largest online retailer of contact lenses, solutions and eye care products. We will save you £100s vs the High Street for the identical products and offer free delivery throughout the UK and Ireland. All our products are bought direct from the manufacturers here in the UK.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Great service but unrealistic price

I have purchased lenses and had fantastic initial and repeat service. Recently purchased two bottles 300ml x2 of lens solution for £18 - local store 300ml x4 £26 big difference for exactly the same brand and size.
Bit of a shock really
Regards
M.Chambers

August 11, 2014
Unprompted review
GetLenses.co.uk logo

Reply from GetLenses.co.uk

Hi Malcolm, we do price match so if this happens in the future please call our customer care team. We dont always get our prices right and need the help of our customers to highlight this sort of discrepency. I will compensate your account now. Kind regards, Lindsey

Rated 1 out of 5 stars

Proclear monthly lense pack is rubbish

I will not be ordering any more as this is a rubbish product as the lens cracks very easily. A 6 month order only lasted 3 months. The web site leads one to believe the product is good. I have since bought a different make from another site.

July 2, 2014
Unprompted review
GetLenses.co.uk logo

Reply from GetLenses.co.uk

Hi Satish, Proclear lenses are quite an old lens so the quality is not as great as more modern lenses. Having said this we have 1000's or customers who wear and love proclear lenses. The upgrade lens is Biofinity which are made from silicone hydrogel and are far more comfortabel and durable. For your information, we do have a no quibble refund or exchange on split lenses but would need the serial number from the box. Kind regards, Lindsey

Rated 5 out of 5 stars

I'll only be getting my contacts from GetLenses from now on.

I messed up my order as I couldn't read my optician's writing. When I phoned GetLenses, they answered really quickly and were friendly and helpful. Both times I called, I got through to the same person. They put everything right very fast. I like my new lenses - they're very comfortable and easy to get in. My optician wanted to charge £45 for this order. GetLenses charged £28.97. I might order two lots next time as then it will be even cheaper as I won't have to pay p&p.

Many thanks for the good service!

May 20, 2014
Unprompted review
Rated 5 out of 5 stars

The Best Online Contact lenses provider on the net

I have been using Postoptics/GetLenses.co.uk for many years now and never were there any issues or delays. The ordering process is very simple, the offers great and most importantly; you do get the genuine products, so you can be sure you are wearing top quality brands. I am wearing two different type of lenses in each eye due to my prescription, but there is no problem with mixing different brands and these can easily be ordered. I happily recommend them to anyone.

March 23, 2014
Unprompted review
Rated 5 out of 5 stars

Effective and cheapest

no problem with ordering and receiving contact lenses from this compagny, which was the cheapest for these multifocal contact lenses.

January 12, 2014
Unprompted review
Rated 5 out of 5 stars

Easy to use and cheap!

This was a great service - I didn't have to go through my doctor, which meant the were cheaper and I received them faster. No doctor's note required either!

January 7, 2014
Unprompted review
Rated 3 out of 5 stars

Quick and Easy with Fast Shipping

What can i say it was a very good service and i'm going back for more contact lenses.

Although i didn't receive the 5% off when i posted this review as stated on the email prompting me to review GetLenses :( a very cunning scam to get people to review, but it doesn't drive loyalty!

I won't be fooled again

December 29, 2013
Unprompted review
GetLenses.co.uk logo

Reply from GetLenses.co.uk

Hi, Can you please email me (lindsey@getlenses.co.uk) the order number and I will add the 5% discount as store credit towards your next order. Please accept our apologies for this. Kind regards, Lindsey

Rated 5 out of 5 stars

Speedy Delivery

Buying contact lens online was a very easy process. I was confident that I had the right product for me and delivery was also very quick so no long waiting times.

November 17, 2013
Unprompted review
Rated 4 out of 5 stars

Great service and great price, however why do you favour new customers with a 10% discount and not returning customers?

Great company and great price if you are only a new customer.

Why do you favour new customers by giving them 10% off...why is there no incentive for customers to return to you?

October 20, 2013
Unprompted review
GetLenses.co.uk logo

Reply from GetLenses.co.uk

Hello Milan, We offer discounts to attract new customers and many other incentives to retain our existing cusotmers. We now offer free next day delivery and free gifts of eye drops and solutions to our active customers via our weekly marketing emails. Competitions to win a months supply of lenses, £500 of photography equipment also occur regularly on Facebook and Twitter so please stay connected to us. It would be very easy for us to increase our prices by 10% to then give discounts but we prefer to keep our prices as low as possible at all times. Kind regards, Lindsey

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