While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service and staff for their helpfulness, quick responses, and effective solutions. Many people find the user experience to be excellent, highlighting the app's ease of use, clean interface, and efficient performance. Reviewers appreciate the quick response times from the support team, often noting their patience and thoroughness in resolving issues. However, some customers were dissatisfied with specific aspects of the app, mentioning issues like a lack of basic sorting functionality, problems with email syncing, and the absence of a print preview. A few people also reported slow or non-existent responses to technical issues, and some found the app to have occasional bugs or display in-app advertisements for paying users.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, praising the support team for being responsive,... See more

User experience

Users describe positive interactions with user experience, highlighting the clean, intuitive, and... See more

Application

People report ambiguous experiences with the app. Many customers praise Mailbird as an amazing,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Staff

Clients share positive opinions on staff, consistently praising the support team for their responsiveness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been a user of Mailbird for several years. It is one of the best mail clients out there, and an extremely good option for someone not wanting to go into the paid subscription of Office and... See more

Rated 4 out of 5 stars

Hi, I have configured Mailbird on my PC and saw that this mail client matches exactly what I was looking for. On your website, you mention that it exists a free version with reduced functionalit... See more

Rated 5 out of 5 stars

Great support and refund althoug the problem was caused due to my own doing! I took last year by mistake, a second licence on another mail adress. I 'd forgotten completly about it and asked some expl... See more

Rated 5 out of 5 stars

I use Mailbird on my PC to replace both Outlook and Gmail's web app. I like the simple layout and especially like being able to access my Google Calendar from the Mailbird app. I was having a problem... See more


Company details

  1. Software Company

About Mailbird

Written by the company

Promo Image
TaxSlayer Logo

Stay on top of your inbox without missing a single important message. With Mailbird, you’ll have complete peace of mind, safe in the knowledge that you can manage multiple email accounts like Gmail, Yahoo Mail, Office 365, and other online applications from one location.

By combining innovation, design, and simplicity, Mailbird also offers a unique 'Unified Inbox' which gives you the option to combine all emails and email accounts into a single view.

Stay connected and drive your productivity by integrating your favorite social media and productivity apps, including Facebook, Whatsapp, Trello, Google Workspace, Asana, and many more.

Email has never been easier!

Try Mailbird Free
For Business
Pricing

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 54% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mailbird's the best!

Mailbird employees are very good and quick to get back to me when I have problems of any kind with my mail. I've had this email service a long time now and am very satisfied with it. They are constantly trying to make the system better for us users, and ask for our advice, and we appreciate that. Thank you, Mailbird!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Mailbird is a great e-mail client for both Windows and macOS .. it is very smooth, fast and user friendly with options to suit personal users and large corporations.
As an old man of 80, I have also found their customer service to be outstanding - with excellent pre-purchase advice and after sales assistance. Highly recommended.

September 4, 2025
Unprompted review
Mailbird logo

Reply from Mailbird

We're so grateful for your kind words Sir! :)

Rated 5 out of 5 stars

I have been with Mailbird since Day 1…

I have been with Mailbird since Day 1 (like almost literally - started out as a beta tester before they release officially). I truly love its clean, non cluttered UI and simplicity for both Windows and Mac. It's just easy to the eyes. One thing I would love to see is a native Calendar synchronisation. For now, my email is from within Mailbird while for consolidating all my calendars, ticktick and todoist - i do it using ICS and view via Outlook/Google Calendar plugin/extension in Mailbird.

September 4, 2025
Unprompted review
Mailbird logo

Reply from Mailbird

What a lovely story—thanks for sticking with us! :)

Rated 5 out of 5 stars

Simple, Reliable, and Backed by Amazing Support

I’ve been using Mailbird for several years now, and honestly it’s the best email program I’ve found so far. It’s clean, easy to use, and makes managing multiple accounts so much simpler. On top of that, their support team is excellent — every time I’ve needed help, they’ve been quick, professional, and very supportive. It’s rare to find both a great product and such reliable customer service in one place, and Mailbird delivers both. Highly recommended!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Enjoyable Mail App for Multiple Accounts

Mailbird for Mac is a new program that is turning into a great email app. I recently switched from Spark. I've tried many over the years, right now, this one's the best. Large, customizable icons identify each account and make switching between each account in one click easy. The support is fast and thorough. I feel valued as a customer. Excited to see where their development roadmap takes them.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great app, easy to use, and great support team.

I wanted a different email app for the Mac. I tried Mailbird and was very surprised with the product, it was easy to set up and use (each app has its owing idiosyncrasies), but Mailbird was easy to navigate, The support from the team with small slight issue I had was quickly resolved, and my suggestions have been submitted for consideration - hope they carry this through but they seem keen enough to do it. I look forward to using it in the long run, and keep up the great support from your team too.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Support

I recently had an issue with a font not installing on Mailbird. Or so I thought. The customer service representative did not have to make any adjustments. They just quietly pointed out that the new font was installed, but I did not recognise the font well enough due to nomenclature issues.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Using it for the last 5 years as Outlook/Thunderbird replacement

Good software for unified email management. Support is responsive and useful. Updates are made easy and useful. I replaced my Thunderbird with Mailbird 5 years ago and have never looked back. I missed some Thunderbird features, like the search (which was better), or folder structure, but I gained others like attachment search, which is better in Mailbird. Overall, a good software. I recommend it.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Oldies prospective?

Been with Mailbird for some years now and if i get a problem they sort it very fast. ( with out making me feel like a stupid old F**t.
Dave King.

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

Constant bugs in settings

Constant bugs in settings. Will work fine for a while and them fault. Settings will be changed. Sometimes corrections will not fix. Support is a hassle.
None of the issues I have seen with Mail Bird happen on other clients. Finally got relief on the new outlook.
They think its a big deal to see when your emails have been read. Meh! Maybe for spammers its useful. Good riddance. Always a hassle. Now I have to give my email and enter an emailed code to submit this review. And they want a date of experience. I stuck it out with this client more then a year!

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

super support-team!

i bought a new computer and had some difficulties installing mailbird on it.
i contacted the support-team and they answered very quick, and gave the solution to resolve the problem.
so very responsive and quick!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Axle was spot on

Axle was helpful and offered a couple of solutions, of which the second one worked. Thanks.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

What to say? .. ... OK, So far the best email client I ever had. Well worth every cent spend on it.

The only negative is that there is no Android app as of today.

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

As a long-term 'Outlook ' user found Mailbird daunting

As a long-term 'Outlook ' user I found the early experience using MailBird rather daunting. The support team were very helpful and I am now getting my mailbox under control far better than I did with Outlook. I had hoped to use LeaveMeAlone [LMA] to suppress some of the pesky subcription emails, but sadly LMS was not supported by my email provider. However, just using MailBird I find it easier and quicker to scan through my daily mail-burden to select stuff that needs action and to delete or archive the rest,

August 7, 2025
Unprompted review
Rated 4 out of 5 stars

My Lifetime License lives on

I got a new PC and wanted to migrate Mailbird across. I bought my Lifetime License some years ago.

After downloading the app onto my new PC I was disappointed to find my Lifetime License was not recognised.

I contacted Support and later that day got response explaining the situation and providing a link to the old app that, once installed, worked fine.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great support help from Axel

Great support help from Axel. I had my "to do" in Mailbird disappear and was not able to fix it myself. Sent a message to Mailbird and the next day I had a specific solution from Axel with great detail that easily solved the matter. Nice!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Mailbird Is an Awesome Program.

Mailbird seamlessly integrated all my email from a long unsupported program. I like the simplicity of using Mailbird. A very reasonable price and fulltime tech support. I had to use tech support for a problem that ended up being the email carrier. They were very helpful and quick to respond. I like the updates that are occasionally added that make Mailbird better and better. Mailbird has so much to offer from my daily personal use to a large business. I recommend Mailbird to anyone.

August 13, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look