I bought tickets for Shawn Mendes for this Saturday 6th April day, my kids worked and saved for these tickets, UPS say they delivered but we were both at work and our kids at school, we have never rec... See more
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I ordered tickets for Shawn Mendes in May 2018 for his upcoming show in Birmingham on 9 April 2019. I was told by Get Me In that my tickets would arrive a week before the event however I still haven’t... See more
The Hollywood Vampires The Genting Arena Birmingham saturday 16th June Smooth transaction but i so wished i had booked alot earlier and got front row tickets ive waited 40 years to see Johnny De... See more
We bought Tickets for the Eminem-Concert. We didnt hear from the Tickets and were already worrying. Three days before the event a very friendly guy from Getmein called and apologysed for the delay. He... See more
Company details
Information provided by various external sources
Buy and sell concert tickets, theatre tickets, sports tickets and exclusive event tickets on GET ME IN! the leading ticket marketplace.
Contact info
PO Box 68685, N1P 2XH, London
- 0333 321 9988
- www.getmein.com
RIDICULOUS.
RIDICULOUS.
I've paid 420 POUNDS for 2 Eminem tickets on the 14th of July. And they can't even manage to deliver the ticket earlier than 4 DAYS BEFORE THE EVENT.
I'm in Manchester this year which is why I put this address but 5 days before the 14th of July I will probably be in France ! For such a HUGE PRICE the STRICT MINIMUM would be to deliver the tickets WAY EARLIER !
So what's gonna happen if I'm not in Manchester when the delivery arrives? I'm suppose to plan my life depending on GetMeIn's time of delivery? RIDICULOUS. Plus there is no customer service that is actually a HUMAN BEING TALKING TO YOU just cumputers. I'm begging please find a way to deliver the Tickets before June and if that's impossible (which would be a big joke) than please refund me entierely.
And last thing, do not tell me to change my delivery adress because I WILL NOT plan my summer depending on you guy's, it is our right as customers to receive the tickets earlier than that. You've already taken the 420£ out of my account so why don't I have my tickets yet huh?

Reply from GET ME IN
Easy enuf to book great show at ragnbone
Do not buy tickets from Get Me In
Do not buy tickets from Get Me In. Tickets never arrived & can’t even get a refund until there is a UPS investigation. Customer Services couldn’t have cared less. ‘We’re just a market place’. Said it would be like asking Ebay for the money back. Except everything i ordered from Ebay arrived. The money is sitting in their bank acct for four months now & I have to appeal to get my cash back. Mydaughter’s Christmas present ruined. She was supposed to be seeing Daniel Caesar 6 Feb. Week of her 18th birthday 🙁

Reply from GET ME IN
Don’t trust the seat location...
Ordered two tickets listed as been at the front of a section (around 6 months in advance of the event). The tickets arrived and were actually at the very back. The sellers reply to GetMeIn was basically ‘oops I made a mistake’. GetMeIn’s reply to me was send them back and we’ll see if there’s any others we can sell you (despite the event been less than a week away so me been able to send them back and get replacement tickets was unlikely). It’s great I’ve managed to get tickets to a sold out event, but you really don’t know what you’re buying until they arrive on your doorstep just before the event.

Reply from GET ME IN
An Experience 'Strictly' without Hassle
I tried booking tickets for the Strictly tour without success. I then saw some ticket availability with GET ME IN. I had no hassle booking the tickets, printed them off, but was a little perturbed that there were in someone else's name. An accompanying e-mail provided an explanation that the tickets might have been previously issued to someone else and that there would be no issue when entering the venue - this proved to be the case. Excellent show. Thoroughly enjoyed the experience. Would certainly use GET ME IN again.
Mixed view
I have mixed views, I managed to get great seats for my mother’s 90th and even changed the days, buying and selling through getmein, but I am still waiting on payment though and that’s why it isn’t any higher, why you need to hold onto the money for so long before paying it out?

Reply from GET ME IN
Bunch of crooks STAY AWAY
Shockingly bad experience and awful customer support.
Tickets went missing with UPS and Get Me In did zero to help. I had to chase UPS and GetMeIn and still, nobody helped me. However, they did enjoy sitting on my money for over a year. I have just been told I will have to wait upto 15 Days to get my money back.
Stay away from these people they really are awful.

Reply from GET ME IN
A disgusting company making a vast …
A disgusting company making a vast amount of money by selling tickets at an extremely high markup with fees.
We live in a capitalist pig of a society and this is just the type of company that milks common people for all they are worth.
Terrible experience, no concern for the customer and not a shred of decency with serious financial situation. Profit first, if the customer is bankrupt they should see section xyz in the terms and conditions as to why they dont care.
: Please note that Get Me IN have not resolved the issue mentioned below:
"Terrible experience, no concern for the customer and not a shred of decency with serious financial situation. Profit first, if the customer is bankrupt they should see section xyz in the terms and conditions as to why they dont care."
I have been left in a terrible situation and have been simply told that I should have read the terms and conditions more carefully and offered no assistance. They are completely within their powers to help me if they wanted to but are sticking to their policy without a second thought. I understand from a faceless corporation this is acceptable, but it just reiterates how truly disgusting and profit hungry the company is. Disgusting. I've pleaded for assistance which would cause little to no issue to the company, they are just a third party between myself and the purchaser and yet they wont even entertain my concerns even if it has financially crippled me.
many thanks Get me in!

Reply from GET ME IN
Tried my utmost to get tickets
Tried my utmost to get tickets for a gig i wanted to go to on O2 priority with no success and then on general sale. I was on ticket master site and ready to go at 9 am sharp! No chance i was told it was sold out straight away 😡 to be then redirected to get me in which were then selling the tickets (face value £27.50) for £99 !?!?! Its a complete joke and basically they're just organised online ticket tout's.
The system needs shutting down and these companies need investigating. 👊🏻💦💦

Reply from GET ME IN
shockingly bad experience
shockingly bad experience. They sold my tickets for me - etickets, I then had to print them and arrange a UPS collection to pick them up and deliver them for which I had to wait in all day for and whom then didn't turn up (because they have no facilities for uploading etickets?????). Then when letting Getmein know UPS didn't turn up I am told they cant now organise a new collection so I have to go to the post office, post special delivery and pay and they will refund me my cost when they send me the money from the ticket sale!!! No explanation at all as to why UPS didn't turn up, nothing and I have now asked three times!

Reply from GET ME IN
Quick and simple to purchase tickets
Quick and simple to purchase tickets. The tickets were expensive but they arrived in the post as promised.,I was a little about about purchasing online but everything was fine.
More to do with delivery than the tickets or sellers
Why do Get me in instruct there sellers to use UPS for the delivery! Twice they have not delivered to me on the date they are supposed to for these tickets and past tickets. Stayed in all day today after being notified my delivery of tickets was scheduled for today (26 Jan) only to now be notified delivery has been rescheduled and won't be delivered until Monday (29 Jan) and they need signing for! Why can't they just be sent royal mail next day as it would be cheaper and much much more reliable!! So mad! Another day I need to find someone to be here! The amount that is charged for delivery is outrageous for such a rubbish delivery service!

Reply from GET ME IN
I have recently listed tickets to sell …
I have recently listed tickets to sell and would like to edit the selling price however am not able to find my listings anywhere on my account. I received the ticket listing confirmation and have tried finding them directly from the email yet am still not managing. Please help!

Reply from GET ME IN
Sold tickets a few times on this site …
Sold tickets a few times on this site and it’s always been a smooth transition. Personally i am someone who will place th up at face value when i’m unable to attend an event.
Only downside to the site is a member of customer service was extremely rude to me once for an issue that’s out of my hands.
It was all good
It was all good, we got in. I just think it is ridiculous that people can buy tickets and sell them on here for extortionate prices.
Easy to use
I have used get me in many times and i always find tge site easy to use and secure.
We paid £120 per ticket for resold …
We paid £120 per ticket for resold tickets with a face value of £40 each. We did this with no awareness of the steep mark-up because we were rushing and inexperienced. Tickets were still on sale at lower rates from the venue but we didn’t realise. We felt completely ripped off.

Reply from GET ME IN
We brought tickets for strictly from …
We brought tickets for strictly from get me in what a refreshing change very professional will definitely be using them again
simple and reliable
Clear and simple searching and booking process. Tickets arrived within a week. And at the event my tickets were scanned easily and then I went and enjoyed a great show. Couldn’t recommend more.
Excellent !
Excellent !
I found booking the Royal Albert Hall, Cirque Du Solai 'OVO' very easy to do. I am not very goods with computers and the booking was for my husbands 60th birthday. It was all very easy to use, and I managed to print off the tickets in colour which I put in his birthday card ! Our seats were perfect and the whole experience was superb.
Thankyou very much for asking
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