Ii had to return some vouchers my late mother had purchased before she sadly passed away, the park team were extremely supportive and helpful and Erin who helped with my request responded to each e... See more
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Based on these reviews
Brilliant way to save without worrying or stressing about expenses of the upcoming Christmas present food etc Easy don’t feel the little amount coming out of your bank each month. Easy to use websi... See more
Have been a member of Park Hampers for several years and can’t imagine coping with Christmas without my Park Savings cards . It makes Christmas that little bit easier financially as our Family isn... See more
Just wanted to praise Nathan Customer Services on the media pages (Facebook agents pages specifically). Nathan is doing a sterling job replying to agents with concerns and asking them to pm so... See more
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Company details
About Park Christmas Savings
Written by the company
As the UK’s biggest Christmas savings club, Park has helped nearly 3 million families over more than 50 years – join us and get started for Christmas today!
Joining Park is super simple. Over the year, you save towards a host of gifts cards, which can be used in loads of top high street retailers and online stores. You pay what you can when you can in regular instalments; you can even change your end target to go up or down to suit your needs.
Christmas may seem a long way off, but for those of us who love Christmas, getting ahead of managing the cost helps to make planning for it as stress-free as possible. Higher costs of living are making us all reconsider how we spend and save, so it’s a great idea to get a head start – the early bird gets the worm after all.
Join Park TodayContact info
20 Chapel Street, L3 9AG, Liverpool, United Kingdom
- 03457 678 933
- getus@getpark.co.uk
- www.getpark.co.uk
4.5
Excellent
9K reviews
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I had a few problems regarding payments…
I had a few problems regarding payments not showing on my account. They were quick to solve the issue and put my mind at ease. Honestly the customer service is 5*
April 13, 2026
Unprompted review
Very helpful and quick to resolve my…
Very helpful and quick to resolve my query
March 31, 2026
Unprompted review
I recently had to reach out to…
I recently had to reach out to customer services and they were absolutely fantastic. Professional service with empathy and kindness. I have been a customer for over 5 years and cannot recommend Park enough. I am on a low income and it is a great way to save a little money so that I can have some treats over the Christmas/festive period. Five star service. Thank you.
March 19, 2026
Unprompted review
Emailed a problem ,
Emailed a problem ,, within half an hour got a reply and all was sorted
February 27, 2026
Unprompted review
Park xmas
Used park before in past but decided to use again this year oringally ordered 200 love to shop vocher but cut it down to 100 as circumstances changed as of Feb 2026 nearly paid for order only got another 30 to pay so maybe in March I order again but easterly for me to pay by card than direct debit but good company for saving for food shop for xmas
February 22, 2026
Unprompted review
Perfect for spreading the cost
Park is a brilliant way to plan ahead for Christmas. I like that I can adjust my savings target if my circumstances change. Everything is simple to manage, and knowing I’ve already saved up means I can actually enjoy the festive season without worrying about money
January 1, 2026
Unprompted review
Easy to set up and can pay by direct…
Easy to set up and can pay by direct debit each month so no fear of forgetting to make payment.
Saves me paying for Xmas on my credit card and then paying it all off in Jan, Feb & March.
Love2shop cards are accepted at all the retailers I shop at, so very convenient.
February 5, 2026
Unprompted review
May use AI-assist with repliesRead more
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gift cards arnt for all!!!
used park for years spent 1000s on grocery hampers every year so exciting hampers are christmas to many...
why cant you just do one? like your amazing empire which could be brought whole or just freezer fresh tins etc others must miss them!
January 24, 2026
Unprompted review
Reply from Park Christmas Savings
Hi Derren,
Unfortunately, we no longer offer the large food and drink hampers. I understand they were very popular when available.
We do, however, sell a range of small gift hampers:
https://www.getpark.co.uk/budgeting/catalogue/c81/park-gift-hampers.item
Thanks,
Nathan
The quick response and everything is…
The quick response and everything is just perfect
January 14, 2026
Unprompted review
Very helpful
Very helpful. As a new member - everything is straightforward and when I had a problem it was soon sorted.
January 12, 2026
Unprompted review
I wonder if you realise just how…
I wonder if you realise just how offensive your TV advert is to Vegans / vegetarians. Would never buy from them.
January 13, 2026
Unprompted review
Reply from Park Christmas Savings
Hi Paul,
Thank you for contacting us.
A turkey is a traditionally accepted symbol of Christmas, used extensively to market seasonal products and services across many sectors. Our advert uses an animated character of a Christmas turkey to convey a serious message about being an early bird planner but delivered in a memorable and fun way.
However, when creating content designed to be fun and humorous, we understand it will not appeal to every consumer. Rest assured it was not our intention to create discomfort and we regret that has been your experience.
Thanks
James
Why do you get drawn into saving with…
Why do you get drawn into saving with these. Heard of a didlem,thats how we saved for Christmas.
I hope we aren't going to have this thrown in our faces until Christmas,it drives people crackers.
January 11, 2026
Unprompted review
Reply from Park Christmas Savings
Hi Christine,
Thank you for taking the time to leave a review.
For over 50 years, Park has helped families plan ahead for a more relaxed and affordable Christmas by allowing customers to spread the cost through manageable payments throughout the year.
This is an optional service, so there is no obligation to join if it isn’t suitable for you.
Kind regards,
James
2025 was my first year.
2025 was the first time using Park.
Signing up took the stress out from having to fund for everything all at once and the ordering process was super easy.
2026 order is already in and on my way to paying it off.
December 25, 2025
Unprompted review
Absolutely terrible
Absolutely terrible. I had an order which I paid into all year, they sent the wrong card out so I couldn’t use it for my Christmas Eve shop for food which I had planned to. So they arranged a refund, I am still waiting for it in the 6th January. There seems no rush to get my money back to he at all, no offer of goodwill for this massive inconvenience and poor service, and I have 2 payments coming out of my bank today which I can’t pay as I have not had my money back yet and will probably get bank charges for bouncing direct debits. Terrible and will not use again.
UPDATE as it won’t let me reply to your comment James, but I still do not have the money, and why you have bothered to reply on here yet no one has bothered to contact me directly, just backs up the poor service.
December 24, 2025
Unprompted review
Reply from Park Christmas Savings
Thank you for your recent review.
I appreciate you providing the additional information requested. I’m sorry to hear about your experience, and I completely understand how frustrating this must have been.
After checking your account, I can see that we processed a refund on 23/12/2025, which was accepted by our finance team on the same day. Please check the bank account details you provided to our advisor, as the funds should now have been received.
If you have not received the refund, please email getus@getpark.co.uk with the subject line “FAO James”, and I will review the call and refund details for you.
I can also see that £10 was credited to your Park account on 02/01/2025 as a gesture of goodwill for the inconvenience caused. I am sorry if you hadn't been informed of this.
This amount can be refunded if required; however, you will need to contact us by phone so we can arrange this for you.
Kind regards,
James
Carole m
Carole m
What a great help went above and beyond to help me.
Thanks again
January 2, 2026
Unprompted review
Stopped food hampers
Such a shame they stopped doing food hampers, could have done with them the past few years. Saving all year knowing you could put food on the table at Christmas. Was with them for many years, taking over from an agent who I bought through before that. Stopped when they decided not to do food hampers.
December 31, 2024
Unprompted review
Reply from Park Christmas Savings
Hi Michelle,
Thank you for your feedback. Unfortunately, we do not offer large food and drink hampers anymore.
However, we do provide a wide range of gift cards and vouchers that can be used for food and drinks, as well as a small selection of smaller gift hampers.
https://www.getpark.co.uk/budgeting/catalogue/c81/park-gift-hampers.item
Thanks,
Nathan
I received vouchers which were a total…
I received vouchers which were a total of £200 from Park Hampers in 2025 but when I wanted to pay for my xmas shopping, it was declined. This happened several times and I had to pay this in cash or with my debit card. I contacted Park Hampers and I asked if the vouchers could be replaced with sainsburys gift cards but the were refused. I returned the declined cards back to Park Hampers. Never again
from Vera Akbal
December 20, 2025
Unprompted review
Reply from Park Christmas Savings
Thank you for your recent review,
I am sorry to hear you've had issues using your card instore. We requested more details from you so we could look into this further however we didn't get a reply.
Please contact us either via email (getus@getpark.co.uk) or call us on 03457 678 933. We are open Monday-Friday (excluding bank holiday's) 9am to 5pm.
If you have a Love2shop card (starting 633) this cannot be used with Sainsburys. Please see the retailer list here: https://www.love2shop.co.uk/COMMON/pdfs/l2s-cards-flexecash-list.pdf?utm_source=Customer+Care&utm_medium=Email
If you have a Purple Gift card please call Love2shop directly on 0344 375 0739 so they can look into this for you. The Purple retailer list can be found here: https://www.getpark.co.uk/COMMON/pdfs/l2s-purple-card-list.pdf?utm_source=Customer+Care&utm_medium=Chat
Thanks,
James
Great service.....
I phoned earlier today about an issue with the code on my Amazon card (I scratched off some of the code) and both members of the team were very polite and efficient and got the issue sorted within a couple of hours. Great service.
December 30, 2025
Unprompted review
improving by… removing grusome turkey ad
Your company can start improving by removing the grusome dead fried turkey skating on ice!!! how
must my grand. children understand it... is it really the only option you have in your advertising arsenal... please itt is extremely offensive
December 30, 2025
Unprompted review
Reply from Park Christmas Savings
Hi Rozana,
Thank you for your recent review.
A turkey is a traditionally accepted symbol of Christmas, used extensively to market seasonal products and services across many sectors. Our advert uses an animated character of a Christmas turkey to convey a serious message about being an early bird planner but delivered in a memorable and fun way.
However, when creating content designed to be fun and humorous, we understand it will not appeal to every consumer. Rest assured it was not our intention to create discomfort and we regret that has been your experience.
Thanks,
Nathan
I have been an agent with Park
I have been an agent with Park, for 30 years and have always found Park to be an excellent company to deal with.
December 30, 2025
Unprompted review
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