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Company details

  1. Consumer Advice Center

Written by the company

The UK’s leading awareness resource helping protect people, finances, devices and businesses from fraud, abuse and other issues encountered online.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They are the best.

They are the best.. Whenever I have doubts about web pages/online sellers I get prompt answers that helps me to decide what to do next.. Spcecial
thanks to Paul Bayer you are the best.. Thank you so much for the great help and constant support.

August 24, 2024
Unprompted review
GET SAFE ONLINE logo

Reply from GET SAFE ONLINE

Hi Ola. Many thanks for your review, since 2006 we have striven to give the best, free and impartial advice to help people to stay safe while using the internet. I'm glad that we were able to help you.

Rated 1 out of 5 stars

Told my own website was scamming me

My bank suggested that i can check out suspicious websites by using GetSafeOnline. So to test it out I put my company's website into GSO. It told me i was being scammed and not to use my own website.
Useless.

July 22, 2024
Unprompted review
GET SAFE ONLINE logo

Reply from GET SAFE ONLINE

Many thanks for taking the trouble to leave feedback. If you could let us know the address of your website we can very quickly look into this for you. we can usually resolve these issues within 48 hours as we have done with a couple of previously reported anomalies. You can get in touch via the "contact us" link on our website.

Rated 5 out of 5 stars

I contacted Get Safe online

I contacted Get Safe online, on the recommendation of Action Fraud, after responding to a scam phone call. The adviser was so helpful and knowledgeable, alleviating my fears and concerns, offering helpful, clear and concise advice, with immediate response to my many queries. I would most defiantly recommend this service I am so grateful, it is so hard to know these days who to trust, and wonderful to have this service available providing a wealth of expertise and guidance.

March 19, 2024
Unprompted review
GET SAFE ONLINE logo

Reply from GET SAFE ONLINE

Thank you for your feedback, we try to give the best, impartial and free advice to help people to stay safe when using the internet.

Rated 1 out of 5 stars

Kettle calling pot black?

This company has wrongly labelled our company website as a potential scam. Oaksys Tech Ltd and website has been in existence and trading for over 25 years. We've posted a complaint and an instruction to remediate using their enquiry form. We shall wait and see what happens. Meanwhile judging by earlier complaints on here, has their own site been hacked at some point?
Edit: 26/3/24 The issue was remediated reasonably quickly after my complaint. However the owners do not appear to have taken onboard the seriousness of the potential damage to our business reputation of listing our web site as "scam". Their validation process should have prevented the initial false report. We only discovered the problem of their rating by good luck following a police briefing note.

December 8, 2023
Unprompted review
GET SAFE ONLINE logo

Reply from GET SAFE ONLINE

I'm sorry you chose to write this negative review. Your website had a technical issue which was causing it to be scored poorly on our automated web site checker. Once you contacted us the matter was very promptly dealt with and Oaksys Tech now has a positive trust rating on our checker. I'm disappointed that you have not chosen to update your feedback based on our prompt, polite and efficient response to your demands.

Rated 1 out of 5 stars

This looks like a scam to me

This looks like a scam to me. It was sent through the post asking to log into a website with DOB and National Insurance number. Seems wrong to me as they already have my name and address
I'd steer clear of it
***UPDATE MARCH 2024***
I’ve recently been contacted by Trust pilot to state that “Get Safe Online” think my review relates to another company. As you can see this is 4 years after my initial review. I can only state that I received through the post a postcard type leaflet that stated it was Get Safe Online. I no longer have the leaflet unfortunately so cannot give anymore information. I thought it was extremely worrying to be asked to provide information which is why I wrote the review. Maybe a scammer had used your name for phishing purposes. Please don’t contact me again as I have no further information as it’s 4 years ago.

April 14, 2020
Unprompted review
GET SAFE ONLINE logo

Reply from GET SAFE ONLINE

Get Safe Online, the subject of this page, is the UK's leading provider of comprehensive and impartial online safety advice. We don't send out post, nor do we have a page you can log into, I think you may have us confused with someone else. If you have been the victim of a scam, please get in touch and we can advice appropriately.

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