Gettarn Is a SCAM!
My initial purchase was for a hot tub salt cell purchased on September 13, 2023 from gettarn.com for $74.73. I received an initial order acknowledgement on behalf of Gettarn from mail at shopamazy.com on 9/13/23 and a second acknowledgement on 9/14/23. The $74.73 transaction appeared on my Citi statement dated 9/13/23 from KITCHENAION KITCHENAION.CCO
I received a shipping tracking number on behalf of Gettarn from mail at shopamazy.com on 9/15/23. The shipping history indicates on 9/28/23 the item was delivered to an incorrect address located in Williamsburg, MI. I live in New Jersey.
On 10/2/23 I emailed services at gettarn.com and advised “I have been waiting weeks for my item and see it was delivered to an address in Michigan on 9/28. I live in New Jersey. Please advise ASAP. ALSO, it was disappointing to see this item shipped from China, when your site showed it in stock and your business address is located in the US”.
I called and emailed services at gettarn.com again on 10/3/23 and 10/11/23. No responses were received.
Oddly, when replying to the emails from mail at shopamazy.com, the email’s “To” field populates as and points to services at gettarn.com. Also, the contact number posted on Gettarn.com 786 (223)-2105 suggests you leave a message, and someone will get back to you, at which point you hear “this mailbox is full”.
I disputed this charge with Citi Visa who was able to connect with KITCHENAION. They advised the Citi fraud team they shipped a "Stainless Steel Work Table 24 x 36 x 32 inch" to my home and provided a USPS tracking number that shows something was delivered to my home on 9/18/23.
Of course, I never received my originally purchased item from Gettarn or any item KITCHENAION claims to have sent to my home address.
I am currently running around in circles with Citi Visa and have to show them proof of my transactions with Gettarn. This is truly a SCAM and I wont stop until I get my $74.73 back, which is not a huge amount of money but simply a matter of righteous principle.