GHD Repair by Fogma Ltd Reviews 441

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the speed and efficiency of repairs. Many people appreciate the reasonable pricing, which allows them to extend the life of their expensive hair tools rather than buying new ones. The quick turnaround times are frequently mentioned, with many consumers receiving their repaired items back within a few days. However, some customers also noted issues with product quality, specifically mentioning that new GHD models can be unreliable and prone to faults like the red light issue. A few other people also felt that replacement parts provided were unclean, describing them as filthy and covered in residue.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and value. Many... See more

Product

Users describe positive interactions with the product, often highlighting the efficient repair service for... See more

Price

Reviewers mention positive feedback about price. Customers frequently praise the fantastic and very... See more

Quality

Consumers find quality to be ambiguous. While some reviewers express concern about the reliability of newer... See more

Based on these reviews

Rated 5 out of 5 stars

Can’t give enough praise to what these guys do. Such a great service at fantastic price. I thought my Wife’s 20+ years GHD’s had seen their last days and was apprehensive about purchasing a new pair a... See more

Rated 5 out of 5 stars

Previously repaired straighteners. Failed within year offered a very reasonable repair rate (wasn't anything to do with original repair) both times quick turn around. Called for advice on Air One happ... See more

Rated 5 out of 5 stars

This company is top notch! Brilliant systems in place to deal with your queries and your needs and SUPER RAPID repair of GHD tools. Each time I've used them for Straightener or Hairdryer repairs, I've... See more

Rated 5 out of 5 stars

My straightners were 6 months out of warranty and had minimal use so was gutted when the red ring and beep started from nowhere. Found this site and was doubtful if they could’ve fixed . Well within 4... See more


Company details

  1. Electronics & Technology

Written by the company

We offer GHD Hair Straightener repairs via post and also new and refurbished spare parts via our website. If you are not sure what might be wrong with your irons, then have a look at the "Repair Info" section of our website which should tell you everything you need to know!


Contact info

4.9

Excellent

TrustScore 5 out of 5

441 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Don’t throw away your GHD’s just yet!!

Can’t give enough praise to what these guys do. Such a great service at fantastic price. I thought my Wife’s 20+ years GHD’s had seen their last days and was apprehensive about purchasing a new pair as feedback wasn’t great on the quality of new ones. However, after scanning the internet I found this company sent them off and had them back in full working order 2 days later.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

My GHD straightens were out of warranty

My GHD straightens were out of warranty by a month when the red bleeping light started. I found this service via a YouTube video and could not recommend more!! I sent my straightens off on a Wednesday and they were returned to me fixed before Friday lunchtime. Insane service. Thank you so much.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

I sent my straighteners off on Tuesday, with a confirmation email that they received them on Wednesday. Thursday morning and I have received my straighteners back! Amazing service and my straighteners are now working perfectly! Would highly highly recommend this service! Also fab prices for repairs too!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service - thank you! I found this company via Google after my GHD Platinum+ suddenly started flashing red and switching off during use. I sent my GHD’s first class on Thursday afternoon and they were received, repaired and returned to me by Tuesday morning. I wouldn’t hesitate to use this company again in the future!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and reliable

Fast and reliable, always amazingly quick to diagnose, fix and repair. I think this is the 3rd time I’ve used you to repair my partners straighteners in 15 years. GHD are not the most reliable and it doesn’t help when the cat chews the cable! This time it was the new straighteners, and a new problem. Sent on Monday, repaired on Tuesday, returned on Wednesday. Amazing.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I really recommend this company

I really recommend this company! They will tell you the details of what was wrong with your GHD and how they repaired. The service was prompt and very reasonable pricing. When I had another problem, Mr Trevor gave me a reply immediately and sorted out.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

The website is straightforward and really easy to navigate. I selected and ordered my repair on Wednesday, returned the GHDs that day and they were back fully repaired on the Friday - 48 hour turnaround is incredible. Communication and instructions were fantastic too. Excellent value for money as well. Could not fault anything at all - I would highly recommend

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect 5 Star Service

Absolutely amazing service, money well spent. The turn around on repairing my daughter’s GHD Max straighteners was impeccable, posted Thursday morning and back by midday Saturday. I couldn’t recommend this company enough they were faultless, well deserving of 5 stars! Thank you so much for saving a teenage girl from having a meltdown

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant phoned regarding a…

Absolutely brilliant phoned regarding a spare
Part and eventually ended up sending 2 pairs of
Hair straighteners to be repaired just in case I broke the spare parts great advice got them back all working with no headache to myself
Trying to repair myself excellent value
A+++++++++++ would recommend
Cheers ken

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great work

Great work. Very fair price. Absolutely no complaints. Highly recommended by me. Thank you.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

GHD max repair

I was gutted when my GHD max showed a red light when I turned them on. I had a search for a repair company and decided to send them to GHd repair after reading some excellent reviews and I am so glad I did. I sent them Tuesday and they were repaired and were back with me Saturday. I'm so happy, mush cheaper than buying new. Thank you ☺️

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Superb and quick service

Posted first class on Thursday afternoon a previously repaired mark 5 ghd straighteners on a fixed price repair received completely repaired set back on Saturday morning. Absolutely first class service would not hesitate to use again

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Superb service and very fast - great value

I sent my GHDs off on Saturday and got them back, completely fixed and working perfectly, today, Thursday. The whole thing took less than a week. The service was absolutely excellent. There was even a really helpful video to show you how to pack the tongs to ensure they were not damaged.
When I placed the order I made a mistake on my email address. Trevor picked this up immediately (on the Saturday) and corrected it for me. They let me know when the repair was completed and when it would be sent back. Everything happened as they said it would, except faster. I can’t recommend GHD Repairs highly enough.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

My straightners were 6 months out of…

My straightners were 6 months out of warranty and had minimal use so was gutted when the red ring and beep started from nowhere. Found this site and was doubtful if they could’ve fixed . Well within 4 days they were back with me and in full working order - highly recommend wonderful service BIG Thank you !

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

What a fantastic service posted my straighteners off for repair on monday and received them back all working on Wednesday

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Really Excellent

Excellent, perfect service.
I have bought spares from GHD-Repair quite a few times, and have always received them the next day. A really excellent service.
Their website is also a hive of information, with troubleshooting articles and videos, helping anyone confident enough, to do their own repairs.
Fantastic!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! I was desperately trying to find someone to fix my GHDs and most places don’t do the platinum plus models but found this page and they fixed them in no time! I’ve had them back for over a month now and they’re working perfectly. Great communication from Trevor and fast service! I couldn’t be happier. Would highly recommend!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Good as new!

Had broken one of the arms of the straighteners and they have repaired it completely! Thank you so much :)

December 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look