Gibbs Gillespie - Pinner Sales Reviews 

Gibbs Gillespie was dilligent in informing us regarding the opinions and offers submitted by potential buyers.
The staff are friendly approachable and thoroughly professional.
In the end they found a buyer, which is not easy in today's market.
The outstanding staff members are TJCarroll and Rosie.

I had a viewing on Saturday with Declan (Pinner Office), and he was an absolute pleasure to deal with. He was delightful, friendly, patient, and professional throughout the entire viewing. He took the time to answer all of our questions, and for anything he wasn't able to answer on the spot, he followed up with us on Monday afternoon with the information I needed. His communication was excellent, and I really appreciated his helpful and attentive approach. Thank you, Declan, for making the viewing such a positive experience!

I'm in a process of buying a property from Gibbs Pinner, before finalising the property i had 3 viewings and after confirming the property due to the nature of extensive renovation i had 3 viewings with contractors. In total 6 viewings in matter of 4 months amd last 3 viewings in 4 weeks span.
I need to do home inspection survey along with one or two contractors, however i have been told by their manager Thomas Carol and one of the agent Oshin, they will not allow viewing or only one where i can bring every one which is not possible or fair. To be honest It's not pleasant, I feel like cancelling the deal.

Thank you TJ Carroll for being very professional throughout this process and for being very efficient, quick to communicate even after office hours and straightforward from the start to finish.
We're extremely happy that we had a privilege to work with a professional Estate Agent to buy our first property.

Thank you,
Nastaca

I would like to praise Danny for his excellent service. He went above and beyond to ensure everything went smoothly. I found all the staff in Pinner very friendly and helpful. Thank you

A great overall experience for my first house purchase. Rosie was very well informed when showing us around the house. Thomas kept me updated at every stage and the process went smoothly.

I really can't thank Gibbs Gillespie enough for all their hard work and unending patience. The house we were selling wasn't exactly the easiest property to market but they've done a fantastic job and we're now on our way to completion. Thank you.

Danny Caulfield was professional and impressive throughout the selling process.

We have had a really bad experience with Gibbs Gillespie Pinner on what should have been a very exciting period for us purchasing our first property. We had numerous occasions where we were told that they would be returning our call but never did and we had to again and again chase.
Had this been the only issue I would have accepted it however when we did get through or get a phone call returned the agents were rude and made us feel like we were bothering them. Lauren, Danny and Ellie never returned any calls.
The only person who was willing to help and was always respectful and polite was Thomas who would return our calls and help us as much as he could.
Even when the funds were transferred and the sale complete, when I queried when I could pick up my keys as confirmed by my solicitors, they simply stated that I could not pick them up yet. I then had to go back to my solicitors who contacted the sellers solicitors who were more helpful and confirmed I could collect my keys from them.
They made the process more difficult for me and given they were making such a large commission, it is not an agent I would recommend and I will ever use

Good comms up until we signed for the agent to sell the house. After that things went downhill. Right now I’m trying to talk to the agent about a low ball offer we received. Still waiting (3 hours) for them to call back.

I have found Lauren Murphy from Gibbs Gillespie Pinner a very nice and helpful person. She is very easy to speak with and shows you properties immediately that are suitable to your criteria. I would highly recommend going to Gibbs Gillespie Pinner you will be warmly welcomed and the service provided is very efficient and they care about their clients. Well done Lauren keep up the good work!

Professionals. They know what they are doing and very competent in handling a customer.

I was fortunate to meet Harry Rai from Gibbs Gillespie today at Metal Works Development Slough, the viewing experience surpassed all my expectations. He was very empathetic and professional in communicating and answered all my questions with clarity & transparency. I would anytime recommend Harry Rai and hence Gibbs Gillespie !

Very professional and hassle free service.

They were great for us, and I would recommend them unreservedly.

We are absolutely delighted with the service we received from Danny and his team in your Pinner branch. From our first meeting all the way to completion we have continually received a polite professional service from all in the Pinner office.

It's nice to know customer care and professionalism still exist !

Amazing sales team, fantastic support & effort to sell our home. Wouldn’t hesitate to recommend. Fresh, dynamic, energetic sales team, radiating positivity throughout. Danny Caulfield, Sales Manager is the man to speak to, transparent, supportive & guided us through it all. Without a doubt, would 100% recommend.

The estate agents, especially Thomas and Tom, at the Pinner office helped us all the way from viewings to exchange of contracts for our house purchase and they have been a pleasure to work with! We never felt like they represent just the seller as they were equally helpful, responsive, and diligent with us as buyers. Highly recommend!

Had about 25 viewings & obtained offer above asking price. The branch kept chasing to ensure exchange took place.
Great service all round

If I could give half star I would. They are extremely rude. This is the feedback for their pinner sales team.