Gibbs Gillespie - Rickmansworth Reviews 

13
TrustScore 4 out of 5

4.0

3 Odeon Parade High St, WD3 1EE Rickmansworth, GB


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Rated 5 out of 5 stars

I have used Gibbs Gillespie as my full service Managing Agent for several years now. We recently transferred from the Uxbridge Office to Jo Brooker in the Camberley Office. The transition was smooth... See more

Company replied

Rated 5 out of 5 stars

My experience with Gibbs Gillespie has been largely good. Their estimated rent was good and they achieved it for me in reasonable time with good tenants. Even when I developed cold feet, Claire assure... See more

Company replied

Rated 5 out of 5 stars

George presented well at the initial survey and valuation. He gave a clear and well thought through explanation of the valuation with supporting data. Brochure and pictures were turned around qu... See more

Company replied

Rated 2 out of 5 stars

I am very disappointed with my experience with Gibbs Gillespie. Following the end of my tenancy, there was a significant and unnecessary delay in returning my deposit. Despite multiple follow... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Maintenance
  3. Property Management Company
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Real Estate Surveyor

About Gibbs Gillespie - Rickmansworth

Written by the company

Over the last 30 years Gibbs Gillespie has grown from a single office in Ruislip to be one of the most successful estate agents in London, Hertfordshire and Buckinghamshire, with a network of 17 offices. Our continued success is down to three things: our customers, our staff and our passion for property.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Gibbs Gillespie customers can get everything they need under one roof.

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Written by the company


Contact info

  • 3 Odeon Parade High St, WD3 1EE, Rickmansworth, United Kingdom

4.0

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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4.0

All reviews

(13)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used Gibbs Gillespie as my full…

I have used Gibbs Gillespie as my full service Managing Agent for several years now. We recently transferred from the Uxbridge Office to Jo Brooker in the Camberley Office. The transition was smooth and simple and Jo has done a great job in coordinating contractors and keeping us and our tenants informed.

June 1, 2026
Unprompted review
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Reply from Gibbs Gillespie - Rickmansworth

Dear Jane

We greatly appreciate your 5-star review and the time you took to share your experience with Jo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

It was never going to be an easy sale…

It was never going to be an easy sale as the property was going on the market as a probate property. As none of us live close by, we approached several estate agents for evaluation and advice, but settled on Gibbs Gillespie after an impressive conversation held with Nick Walker, who offered sound advice and an outstanding knowledge of the housing market in the area. In addition he was approachable and we felt that he was someone we could have rapport with.
The property sold relatively quickly but we still had to navigate our way through the probate pathway, which proved to be exceedingly difficult.
during the 18 months it took for this process to be achieved, Nick was always on hand with advice and updating us on the buyers thoughts. When the water was muddied by the length of time taken gaining probate, he was calm and reassuring.
We are delighted say that the sale finally went through this month, with our original buyer!
This is testament to the patience and integrity of Nick, and we would have no hesitation in recommending him personally (or indeed Gibson Gillespie) especially if you have a difficult sale, or even one more straightforward!!

March 20, 2026
Unprompted review
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Reply from Gibbs Gillespie - Rickmansworth

Dear Helen Hill, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Nick. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Rated 2 out of 5 stars

Please proceed with caution

I am very disappointed with my experience with Gibbs Gillespie.

Following the end of my tenancy, there was a significant and unnecessary delay in returning my deposit. Despite multiple follow-ups, communication was slow and caused avoidable inconvenience.

Additionally, there were attempts to attribute various issues to me that were not my responsibility, which felt unjustified and appeared to be an effort to make unwarranted deductions.

Overall, this experience was frustrating, and I would advise others to proceed with caution.

March 18, 2026
Unprompted review
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Reply from Gibbs Gillespie - Rickmansworth

Dear Iman Yassaee

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Good estimated rent, tenant and competitive fee

My experience with Gibbs Gillespie has been largely good. Their estimated rent was good and they achieved it for me in reasonable time with good tenants. Even when I developed cold feet, Claire assured me and ensured that the objectives are achieved in full All this was done for a competitive fee as well. Due to the nature of my tenant (insurance company paid rent), there were a couple of delay in communication which could have been averted which is more of a learning point for Gibbs rather than a complaint. I look forward to a long relationship with Gibbs. Highly recommend.

October 17, 2025
Unprompted review
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Reply from Gibbs Gillespie - Rickmansworth

Dear Nachi Arunachalam We greatly appreciate your 5-star review and the time you took to share your experience with Claire. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

It was George Callaghan's phone call to…

It was George Callaghan's phone call to me that persuaded me to go with yourselves. He was very helpful and clear.

July 19, 2024
Unprompted review
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Reply from Gibbs Gillespie - Rickmansworth

Dear David

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Very professional team

Anytime we call with a query staff is always very professional and polite.
If they promised to call back they will.
Person who evaluated our property knows the market very well. He was very calm , let us choose what we want, didn’t push like other agents do. The job was done very quickly.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend the Rickmansworth Branch

I’m very pleased I chose Gibbs to sell my property.
I highly recommend the Rickmansworth branch. I was regularly updated with updates on the progress and they went above and beyond to help me.
Thank you.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient process and good customer attention

George presented well at the initial survey and valuation.
He gave a clear and well thought through explanation of the valuation with supporting data.
Brochure and pictures were turned around quickly and to a high quality
We achieved 15+ viewings and slightly over asking on the first day of viewings and were happy with the lady that showed people around - very personable.
We had a tricky situation with the long chain and our buyer but this was managed well and calmly by George and Kate to reach exchange (when it could easily have collapsed)
Communication and responsiveness was very good and we had good access to the team.
Overall happy with the service and experience - Better than other agents we have used in the past. Would definitely recommend to others.

August 31, 2022
Unprompted review
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Reply from Gibbs Gillespie - Rickmansworth

Good aftenroon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Selling

George and the team were helpful, proactive, kept us updated and definitely kept our move progressing! It was stressful at times, but George was calm and managed it all well! Would recommend. Thank you!

May 28, 2022
Unprompted review
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Reply from Gibbs Gillespie - Rickmansworth

Dear Cah,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Brilliant

Brilliant, friendly, professional service throughout the whole process. George & the team were there to make the whole process as smooth as possible

May 1, 2022
Unprompted review
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Reply from Gibbs Gillespie - Rickmansworth

Dear Tina,

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

This is only the 2nd ever review that I…

This is only the 2nd ever review that I have ever left, but Gibbs Gillespie are so deserving that I had to make the effort!

I had been trying to sell my house in Rickmansworth on and off for the last five years or so, we would have it on with various local Estate Agents as well as Purple Bricks and for one reason or another it would not sell. So we ended up in a painful circle of attempting to sell it and then giving up and trying again with an alternative estate agent every year or so. It was a lovely house but there were things about it that some viewers saw as a negative and it put buyers off. Danny and Philip were especially excellent at turning those negatives into real positives and managed to get me an offer of the asking price within one week and my wife and I were over the moon.

Danny and Philip did everything they said they would do and were so professional, Danny was especially helpful with the process after the offer had been accepted and acted as an excellent go between for us and the buyers, I felt i was in safe hands every step of the way.

We are renting at the moment , but when the time comes to buy again we are hoping that the house we will want will be marketed by GG as I now have the confidence in them that the buying process will be as smooth as the selling.

I have been meaning to pop in and say thanks personally but but being especially busy has got in the way.

I will make an effort sometime between now and Xmas to pop in and say thanks to all of those that were so helpful throughout the process.

Thanks again,

Adam

December 10, 2021
Unprompted review
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Reply from Gibbs Gillespie - Rickmansworth

Dear Jack,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

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