pritesh was our agent and he was being very helpful and supportive throughout .. overall experience was so smooth
Company replied
90 High Street, HA4 8LS Ruislip, GB
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pritesh was our agent and he was being very helpful and supportive throughout .. overall experience was so smooth
Company replied
Chris O’Brien in the Property Management Department has been outstanding. He consistently keeps me informed about matters relating to my rental property and always strives to achieve the best possib... See more
Company replied
Gibbs Gillespie has no concept of client relationship management. We encountered issues with their misreading of a gas certificate date leading to them writing to the Health and Safety Executive desp... See more
Company replied
Stay away from the lettings team in RUISLIP. These people charge over the going rate and when challenged they will reduce. They also stick on annual renewal fees which are unethical in today's marketp... See more
Company replied
Written by the company
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Gibbs Gillespie customers can get everything they need under one roof.
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90 High Street, HA4 8LS, Ruislip, United Kingdom
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pritesh was our agent and he was being very helpful and supportive throughout .. overall experience was so smooth

Reply from Gibbs Gillespie - Ruislip Lettings
Chris O’Brien in the Property Management Department has been outstanding. He consistently keeps me informed about matters relating to my rental property and always strives to achieve the best possible outcomes when needed.
What sets Chris apart is his proactive communication. He regularly takes the time to touch base, provide updates, and check whether I have any concerns or questions. This level of service is something I truly value and is something I have not experienced with previous property managers.
Thank you, Chris, for your professionalism, dedication, and excellent customer service. Your commitment to keeping property owners informed and supported is greatly appreciated.

Reply from Gibbs Gillespie - Ruislip Lettings
Stay away from the lettings team in RUISLIP. These people charge over the going rate and when challenged they will reduce. They also stick on annual renewal fees which are unethical in today's marketplace. Just waiting for our tenants to leave and we will NEVER using these people again. STAY AWAY

Reply from Gibbs Gillespie - Ruislip Lettings
Gibbs Gillespie has no concept of client relationship management. We encountered issues with their misreading of a gas certificate date leading to them writing to the Health and Safety Executive despite a valid inspection creating distress for us, our tenants and undermining the credibility of an experienced engineer. Worse, we were described as creating “problems”Unapologetic and jobsworth in nature. Avoid.
As to your reply, how about some action? It’s not clear to us what follows from you taking matters seriously and addressing the reputation damage you have caused.

Reply from Gibbs Gillespie - Ruislip Lettings
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