Gibbs Gillespie - Stanmore Reviews 

41
TrustScore 4.5 out of 5

4.6

33 Church Road, HA7 4BP Stanmore, GB


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Rated 5 out of 5 stars

Aqib Hamid (lead advisor) and Irene Treveil were helping me to sell my house. The time couldn't have been worse: post-pandemic, 2 wars (Ukraine and Iran) and a Buyer Market really. But they have succe... See more

Rated 5 out of 5 stars

We had a excellent service from Gibbs Gillespie Stanmore branch when selling our property. Akib Hameed has been outstanding and professional throught the sale period. He took the stress away from... See more

Company replied

Rated 5 out of 5 stars

Our whole experience has been smooth and professional. Thank you Aqib in particular, always friendly and he gave us honest answers to our questions. We really felt like we were in safe hands.

Company replied

Rated 1 out of 5 stars

Worst agent for lettings. As soon as tenants do not pay and cause damage, they want to keep taking their tenant find fee and do nothing in themselves to help with this matter, contrary to their legal... See more


Company details

  1. Real Estate Agency
  2. Property Maintenance
  3. Property Management Company
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Real Estate Surveyor

About Gibbs Gillespie - Stanmore

Written by the company

Over the last 30 years Gibbs Gillespie has grown from a single office in Ruislip to be one of the most successful estate agents in London, Hertfordshire and Buckinghamshire, with a network of 17 offices. Our continued success is down to three things: our customers, our staff and our passion for property.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Gibbs Gillespie customers can get everything they need under one roof.

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Written by the company


Contact info

  • 33 Church Road, HA7 4BP, Stanmore, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.6

All reviews

(41)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

New tenancy for a rental property

Both Victoria and Joe were very helpful, friendly and professional in the way they helped find a new tenant for a rental property and assisted in the end of tenancy process also.
Would highly recommend and I would be happy to work with them again.
Many thanks.

May 22, 2025
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Great service

This is a well deserved 5 stars. There is nothing wrong that I can say about my whole experience. The whole process was quick and the team were very professional. Special thanks to Aqib and Irene (the move manager).

February 24, 2025
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Customer

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aqib a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Aqib was very helpful in this very…

Aqib was very helpful in this very stressful time of moving and buying he was there for us when we need to talk.and gave us a lot of good advice. All so would like to thank Rebekah for her help.
Thank you very much Aqib for your support
Sinclare family

February 20, 2025
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Colin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Rebekah & Aqib a 5 star rating!

Many thanks
Customer Care Team

Rated 4 out of 5 stars

Aqib smoothed a painful process

Aqib was very helpful and patient in particular with regards poor communications coming from multi solicitors in a 3-property transaction.

February 18, 2025
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear David

We are very happy Aqib provided you with a positive customer experience.

Kind regards
Customer Care Team

Rated 4 out of 5 stars

Efficient and friendly

Efficient and friendly

December 19, 2024
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Mr Baum

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

A professional team

Aqib and the team are real professionals from start to finish. They kept me informed, with market trends, viewings and updates and managed to sell my property really quickly.
The move manager Irene is key in keeping all the moving parts going forward. She is also very supportive during what can be an anxious time.
I would 100% fully recommend the Stanmore branch.

November 11, 2024
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Louise
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aquib and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

A big shout out to Philip at the Stanmore branch

Philip was great from Stanmore branch - felt at ease and also felt confident with everything he mentioned to me. Looking forward to a great relationship with you guys there.

May 22, 2024
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Jill
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are pleased to hear that the team in Stanmore have been a great help to you .

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Dream team for dream home

To buy your own house is one of the biggest dreams of your life. And the journey to do that always requires help, support and efforts of many- both your family members and a few outsiders alike. In this process we met Mr. Grant Pettersson from Gibbs Gillespie to buy our dream home. What defines them aptly is their highly professional services, with a personal touch. Another great thing is they know that how delicate and vital the whole pricess is, for all the parties involved.
Thank you Grant and the whole team of Gibbs Gillespie, Stanmore for making this dream come true with your unflinching support, zeal and enthusiasm. Now I consider you as a part of my extended family. Hope our paths cross again!

September 14, 2023
Unprompted review
Rated 1 out of 5 stars

Worst agent for lettings

Worst agent for lettings. As soon as tenants do not pay and cause damage, they want to keep taking their tenant find fee and do nothing in themselves to help with this matter, contrary to their legal obligations. You do not receive support.service when things go wrong, while still paying their fees. Danielle is often very unhelpful and refuses to assist, when she is available. Otherwise expect to fend for yourself as she provides no other contact/does not pass on your matter in her long absences. Nick, one of the directors, is no better, making excuses on her behalf and refusing to investigate the facts I provide. Use any other agent for lettings. Useless for landlords.

June 30, 2023
Unprompted review
Rated 1 out of 5 stars

Never again!

The sales team including Grant Pattersson is terrible in relation to communication with seller and buyer. Unprofessional and careless.
I will never go back again.

July 14, 2022
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Reza Paymai,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Rated 5 out of 5 stars

Highly recommend the Stanmore branch

Very good advice from Rahul and Philip all the way through the selling process of my late mother-in-law's house. They provided a realistic valuation and quickly offered a list of potential buyers; we sold the house within a week. Through a protracted process to exchange, Rahul and Philip helped manage the process and were responsive in getting issues resolved. I'd highly recommend the Stanmore branch.

October 14, 2022
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear John

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I would like to thank Grant and his…

I would like to thank Grant and his entire team making my purchase happen. I don’t think my purchase would have gone through without help of Grant. He simply made it happen 😊
Thank you so much Grant & team at Stanmore!

September 30, 2022
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Anu

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 1 out of 5 stars

I would never again choose Gibbs to sell a house

I chose Gibbs Gillespie to sell my parents home as they agreed and achieved a good price for the property, for this they get the one star rating.
Before the property went on the market, I had to organise the EPC, correct the floor plan, chase to get the list of clients for the open house and a photo of a bedroom was missing.
There was no continuity, three different Move Managers dealt with this sale, all of them were useless, they couldn’t even spell my name correctly. I always had to ring them for an update and ask them to chase the purchaser, the mortgage offer and his solicitor. I had to remind them to do their Move Managers work, in fact the last one said if I needed a job to contact her!!!.
Throughout the whole process I received no customer service and the communication was terrible, the only time Gibbs Gillespie contacted me, without me chasing them , was when they wanted their Invoice paying, which they then sent direct to my solicitor with no copy to me.
Please bear this review in mind when choosing an Estate Agent to Sell a house, Gibbs Gillespie will get you a good price but then you’re on your own.

September 6, 2022
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Tracy,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Rated 5 out of 5 stars

Paula chapman and Aqib Hamid both…

Paula chapman and Aqib Hamid both extremely helpful and professional members of your staff.

August 4, 2022
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Maria

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

The two people that I have dealt with…

The two people that I have dealt with from the Stanmore branch, ie Aqib Islam and Paula Chapman have been exceptionally professional in every way. They have worked tirelessly and diligently; completely focused on making sure that everything went smoothly on the sale of my property. I thank them for all the advice and assistance they have afforded me.

July 4, 2022
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Ruth,

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

I would like to say a special thank you…

I would like to say a special thank you to Paula Chapman my Move Manager for all hard work and support she give me into this long journey. She was a fantastic lady and a kind person!!! Thank you Paula ( Gibbs Gilespie)

July 2, 2022
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Hello

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Grant was essential in getting this…

Grant was essential in getting this process done. And effectively chased the solicitors of both sides and kept everyone informed. Gibbs seem a trustworthy and honest agency, which is something rare in my experience.

April 28, 2022
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Zahirk,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,

Customer Care Team

Rated 5 out of 5 stars

Always available

The purchase has gone really smoothly, aqib stepped in for grant at the vital point to get a deal done due to unforeseen circumstances. He portrayed him self deserving his new role. Overall it’s been a great experience and everyone including the sales team have been great.

March 18, 2022
Unprompted review
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Reply from Gibbs Gillespie - Stanmore

Dear Bansi & Shriya Vakani,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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