Relatively straightforward ordering process. My gift card purchase was bought as (obviously) a gift for my brother's 80th birthday but at the start of the process there was no obvious way of sending... See more
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Review summary
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Reviews shaping this summary
Everything was good except the printing. I wanted to give a print out of the card in person and the layout came through a bit unprofessional. The layout and the actual voucher should have looked b... See more
Company replied
Easy enough to purchase but a little bit more uncertain how to send it to the person for whom the gift was intended. I had never heard of Google wallet before, but got it sorted now.
Company replied
Excellent website until you come to payment - when it does not accept debit cards, only credit cards! No explanation for card failure but, to be fair, ot does offer "payment by credit card'! Deliver... See more
Company replied
Company details
Written by the company
Giftcard.co.uk is a leading website that offers a wide range of gift cards, making it easy to find the perfect gift for any occasion. With a user-friendly interface and a clear layout, the site makes shopping simple and enjoyable. Whether you're looking for gift cards for popular stores, restaurants, or online platforms, Giftcard.co.uk has it all.
Contact info
United Kingdom
- +44 330 822 5115
- support@giftcard.co.uk
- www.giftcard.co.uk
3.7
Average
2K reviews
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Reply from Giftcard.co.uk
Dear Simon,
Thanks so much for your lovely review. Great to hear the purchase was nice and easy. We hope you enjoy your gift card.
Best regards,
Bonnie
Excellent service
Excellent service! Quick and easy transaction and great communication
July 13, 2026
Reply from Giftcard.co.uk
Dear Lucy,
Thank you so much for your lovely review. It is great to hear that everything went quick and easy and that our communication hit the mark. We hope you really enjoy your gift card(s)!
Best regards,
Bonnie
Reply from Giftcard.co.uk
Dear Kathleen,
Thanks so much for your lovely 5-star review. Great to hear that using our gift card was nice and easy. We hope you enjoy your gift card!
Best regards, Bonnie
Reply from Giftcard.co.uk
Good day,
Thank you for your feedback. We are sorry to hear that you cannot use your gift cards, especially if they have not been used yet. That is not how it should go.
Please send our customer service team an email at support@giftcard.co.uk, with your order details, and we will look into it carefully with you.
With kind regards,
Janice - Team Giftcard.co.uk
(sent via mail)
Great way to send gifts to my family…
Great way to send gifts to my family abroad. Simple steps and secure.
July 13, 2026
Reply from Giftcard.co.uk
Dear Robert,
Thank you so much for your lovely 5-star review. It is great to hear that sending gifts to your family abroad felt simple and secure. Enjoy your gift card.
Best regards,
Bonnie
Giftcard.co.uk 20/10
I recently purchased four new tyres for my car & at that point in time. If you went for four tyres, there was a promotion of a £60 gift card. I submitted the relevant details & proof of purchase. Within hours, I had an email of acknowledgement & then a few days later, by gift voucher arrived by email. (You do have the option if getting a physical plastic on if that was your preference). You then have a fantastic choice of stores / companies to then go on to use it. 20/10
June 5, 2026
Reply from Giftcard.co.uk
Dear Douglas,
Thank you so much for your lovely 5-star review. It is great to hear everything went smoothly and that you were happy with the quick delivery and wide choice of stores. Enjoy your gift card!
Best regards,
Bonnie
Speedy and efficient service.
July 12, 2026
Reply from Giftcard.co.uk
Dear Penelope,
Thank you so much for your lovely 5-star review. We are really happy to hear that our service felt speedy and efficient. Enjoy your gift card(s)!
Best regards,
Bonnie
I received a reply to my email enquiry…
I received a reply to my email enquiry promptly because I found the gift card difficult to print. So good points for the reply but minus points for my problem in printing.
July 12, 2026
Reply from Giftcard.co.uk
Dear Christine,
Thank you so much for your positive review. We are really glad to hear you received a prompt reply, and we appreciate your honest feedback about the printing issue. If you need anything else, feel free to email us. We hope you enjoy your gift card.
Best regards,
Bonnie
Great flexible gift card
I find receiving gift cards difficult if it’s not where you usually shop! This gift card is very different, it gives you the option of choosing where you want to shop and spend the gift card on something you want, not to just buy something to use the card.
The process was easy and straight forward, just follow the instructions.
I’m off to buy something nice, that I want and I’m so grateful to have received this card.
July 11, 2026
Reply from Giftcard.co.uk
Dear Susan,
Thank you so much for your lovely 5-star review. We are really happy to hear that you enjoyed the flexibility of the gift card and that everything was easy and straightforward. Have fun choosing something nice for yourself and enjoy your gift card.
Best regards,
Bonnie
Reply from Giftcard.co.uk
Hi Murat Kebir,
Thank you for your feedback. We are sorry to hear about your experience.
We take reports of fraud very seriously and understand how concerning this situation can be. We always encourage customers to stay vigilant and only purchase or use gift cards through trusted sources.
We appreciate you sharing your feedback, as it helps us continue improving our service and supporting our customers. If you need any further assistance, please do not hesitate to contact us at support@giftcard.co.uk.
With kind regards,
Janice - Team Giftcard.co.uk
(sent via mail)
Great company
June 20, 2026
Reply from Giftcard.co.uk
Dear Amy
Thank you so much for your lovely review. Great to hear you are happy with us. Enjoy your gift card!
Best regards, Bonnie
Great service
I made a mistake with my order. The Giftcard Team sorted it out for me straight away.
July 8, 2026
Reply from Giftcard.co.uk
Dear customer,
Thank you so much for your lovely review. Great to hear our team could sort it out for you straight away. Enjoy your gift card.
Best regards,
Bonnie
Reply from Giftcard.co.uk
Dear Carole,
Thank you so much for your lovely 5-star review. Great to hear the process was so easy. Enjoy your gift card!
Best regards,
Bonnie
Nice and easy to do.
July 9, 2026
Reply from Giftcard.co.uk
Dear Stephen,
Thanks so much for your lovely review. Great to hear it was nice and easy to do! Enjoy your gift card.
Best regards,
Bonnie
Overall good service
Relatively straightforward ordering process. My gift card purchase was bought as (obviously) a gift for my brother's 80th birthday but at the start of the process there was no obvious way of sending it to him. That missing link became clear further down the line but the whole thing could have been a tad more straightforward.
Overall though, good service and prompt delivery of the digital card to my brother.
July 9, 2026
Very easy to purchase and emailed…
Very easy to purchase and emailed immediately to my daughter.
Take care though when typing in recipient's email address.
July 9, 2026
Reply from Giftcard.co.uk
Dear Julie,
Thanks so much for your lovely 5-star review. We are really happy to hear that purchasing was easy and that the gift card arrived straight away. And thank you for the helpful tip about checking the recipient's email address carefully. If you ever need anything, feel free to email us. Enjoy your gift card.
Best regards,
Bonnie
Excellent service
.the help I have had from giftcard has been excellent. It was my mistake with my order not theirs and they were extremely efficient and fast to sort it out for me.
June 29, 2026
Reply from Giftcard.co.uk
Hi Daphne Darby,
Thank you for your feedback, and I am very sorry to hear that you still have not received your gift card despite checking your inbox and spam folders.
If you are using Google Mail, please also check your Promotions folder, as Gmail often automatically filters digital voucher emails into that specific tab. Unfortunately, once the email leaves our system, we have no control over how individual email providers choose to route or filter it.
We want to make sure you get your gift card, so please reply or contact us again at support@giftcard.co.uk if it is still nowhere to be found. We will gladly sort this out for you immediately and can resend the voucher details manually, even to an alternative email address if you prefer.
With kind regards,
Violet - Team Giftcard.co.uk
(sent via mail)
Easy to order and send
Easy to order and send. Nice to be able to send a gift card like this for a birthday. Would use again
July 7, 2026
Reply from Giftcard.co.uk
Dear Tim,
Thanks so much for your lovely review. Great to hear ordering and sending was nice and easy, and what a fun way to surprise someone for a birthday. Enjoy your gift card, and we would love to see you again.
Best regards,
Bonnie
Reply from Giftcard.co.uk
Hi David,
Thank you for your feedback, and I sincerely regret to learn that you have been the target of a scam call.
Since this involved a scam call, please contact your bank or credit card issuer immediately to report the fraudulent activity and protect your account. They will be the best team to help you stop or dispute the transaction.
If you need any further assistance from our side to assist with your bank's investigation, please contact us at support@giftcard.co.uk.
With kind regards,
Janice - Team Giftcard.co.uk
(sent via mail)
I purchased a gift card for £100 and…
I purchased a gift card for £100 and when I tried to use it, it was already redeemed. I contacted the company emsil and all I got was to contact Amaxon. This went on for 3 days back and forth with emails, still no active gift card. The last email I had was that the card was cancelled, no one could tell me who did it or why. At this point I was really frustrated, mad and so angry as this was the first time I purchased a gift card. Never again. Im still waiting for a replacement card or refund, I am not prepared to walk away with nothing £100 is alot to loose.
My advice would be not to purchase through this platform its been a nightmare for me. Cant even speak to a person its all done by email.
July 6, 2026
Reply from Giftcard.co.uk
Hello Manni Dhillon,
Thank you for sharing your feedback. I'm genuinely sorry to hear about the difficulties you’ve experienced with your gift card and can appreciate how frustrating it must have been, especially with this being your first gift card purchase and involving a significant amount of money.
I understand your disappointment and the concerns raised around the lack of a clear resolution. I can see that this has since been passed over to our internal team, who will carry out a further review to understand what happened and assist in the matter. This update has also been shared with you via email.
Thank you for your continued patience while this is being looked into and hope we can work towards a suitable resolution for you.
With kind regards,
Susy - Team Giftcard.co.uk
(sent via mail)
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