Giftnix Reviews 

196
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

They had me take a photo of my ID with my order number, item and i ordered and government id and then canceled my order. I believe they are stealing people identify online! Do not trust them

Rated 5 out of 5 stars

I've used Giftnix either 3 or 4 times for the immediacy of gift cards that can be used nearly instantly. The first order I actually completed all parts of the confirmation process and had my gift card... See more

Rated 5 out of 5 stars

I am registered with the UK iTunes stores, but currently working in Jamaica. It was a great relief being able to obtain UK iTunes vouchers online and to still continue staying with the UK Store. Quick... See more

Rated 5 out of 5 stars

I purchased 2 ITunes gift cards for the first time and received my code to redeem in less then 1 minute. I will be purchasing in this way from now on because I found myself overdrafting on my card and... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

We provide the best eGift experience for buying and sending gift cards to friends & family. Our digital email delivery system makes gifting fast & easy.


Contact info

3.7

Average

TrustScore 3.5 out of 5

196 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(196)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Giftnix SCAMMED me

Giftnix SCAMMED me. DO NOT BUY FROM HERE. THEY RUN A SCAM THROUGH A PAYPAL LOOPHOLE.

I bought a $50 League of Legends gift card on March 25, 2019. I went through their full phone verification process, and the gift card was in fact delivered to me within minutes. However, when I tried to redeem it, it said the card was already redeemed!

I thought this must have been a mistake, so I contacted Riot Games customer support for help – the support agent told me the card had actually been redeemed SEVERAL WEEKS AGO, despite the gift code having just been delivered to me. I angrily forwarded my FULL CHAT TRANSCRIPT to Giftnix customer support, who after responding once asking for a screenshot of the error message, IGNORED ALL FUTURE EMAILS. They NEVER got back to me, despite me constantly emailing their customer support. I asked them to contact Riot Games themselves to verify this, but they simply ignored me.

As a last ditch effort, I went to PayPal and filed for a chargeback since I'd been scammed. After another week of correspondence, PayPal informed me that they'd be unable to help me because there was a loophole in PayPal's buyer protection policy which DOES NOT PROTECT DIGITAL GOODS. They knew I'd been scammed and an agent told me to write negative reviews, report them to the FTC, and file a complaint to BBB, but that there was nothing I can do to get my money back.

I'll never get my $50 back. DON'T BE ME AND FALL FOR THIS SCAM.

EDIT: Because I can't reply to Giftnix's response below directly, I will put my response here. Giftnix is LYING. I have the FULL CHAT TRANSCRIPT with Riot Games customer support showing that the agent clearly saying the gift code was redeemed "AT THE BEGINNING OF MARCH, SEVERAL WEEKS AGO". However, I purchased the gift card on March 25, 2019, and got this response from the agent on March 26, 2019. POST YOUR EVIDENCE, GIFTNIX, IN THE RESPONSE BELOW. SHOW US YOU'RE NOT LYING. I'LL UPLOAD PROOF TOO, JUST AS I DID TO PAYPAL AND MY BANK AND TRUSTPILOT.

April 8, 2019
Giftnix logo

Reply from Giftnix

Hello,

We are very sorry for your trouble with your order. However after thoroughly investigating the issue with our Riot account specialist we did determine that the gift card was working and valid when the code was sent to you. It is also very possible there is a hold or issue with your League of Legends account. If you need any further assistance please contact us at support@giftnix.com and we will do our best to assist you.

Sincerely,
Giftnix

Rated 1 out of 5 stars

It is a scam

It seems everything is ok when you place the order. BUT they will ask you many times to verify your identity and the most important thing is you never pass the verification. And you are unable to cancel the order.

March 29, 2019
Giftnix logo

Reply from Giftnix

Hello,

We are very sorry for your trouble with your order, however your order was refunded in full in the same day, as per your request. Please understand you are buying virtual currency online and this does require additional verification as stated on our website. If you need anything else, do not hesitate to contact us at support@giftnix.com so we can assist you as we do not have any additional contact from you about this issue.

Sincerely,
Giftnix

Rated 5 out of 5 stars

STEAM is the BEST by Teenager Test

I bought a Steam Card for my grandson, whose 17th birthday is later this week. We both live in Florida USA now, but I have been buying this card for him every birthday since he was old enough to play video games on a PC, back when he was living around the world with his Dad who was in the Air Force! (So that’s probably 8 or 9 years now.) I gave him a choice this year: Dinner out? Big birthday cake? Movie? Gasoline card for his car? Steam card? Or cash? And he STILL chose the STEAM CARD!!! I think that is testament enough to the staying power and attraction of the ever-popular Steam card!

March 17, 2019
Unprompted review
Rated 5 out of 5 stars

Light night fast delivery - first order

It was my first time to order so I was prepared to wait a bit for verification before getting my orders. It was super quick though and my payment went through right away. I’m in Vietnam and I have problems using a non-US credit card linked to my PayPal on some sites but not a problem for this one. Prices for bundles are pretty good. I will definitely buy again!

March 10, 2019
Unprompted review
Rated 5 out of 5 stars

Easy purchase and quick delivery of code

I have purchased numerously from this company and have had no issues at all. Quick delivery and very useful if you live outside the country you require to purchase and do not have an account in the country you are buying from. Highly recommended. From UK and buying USA Itunes vouchers.

February 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, always very promptly delivered, no glitches, no underhandedness. Fantastic website.

January 16, 2019
Unprompted review
Rated 5 out of 5 stars

OH YEAH!

I live in Mauritius (somewhere far away in the galaxy) , and we have NO cards here to buy anything online. Your site just solved my biggest issue so far.
Thanks a lot

January 8, 2019
Unprompted review
Rated 3 out of 5 stars

It's a good service, works great, but future orders will require photos.

I actually really liked using Giftnix for getting gift cards, for about two years I've been getting a giftcards from them every few months with no issues, a few of the times even getting $1 off my next order if I rated their service.

But my last order is where I have a problem personally, but to someone else this wouldn't be much of an issue.

A few days ago I ended up getting a few $10 giftcards, and the next day I ended up getting another one.
I got the first few just fine but on the last giftcard I get an e-mail saying I won't be able to get the card unless I use photo of myself with my order # written on paper.

Personally I feel like photo identification should be totally optional and only if you want that as extra security. For me it seems supicious to be REQUIRED to do it. I've had more transactions on other sites compared to giftnix and this has never been something those services require as a sort of 'saftey precaution'.

I was able to get my giftcard with a partial face shot + order number, but also got an e-mail saying not enough of my face was in the photo, but I got my giftcard so it's all good, would've asked for a refund otherwise. No way a business based on selling giftcards should need your photo in my opinion.

So if that's something that will be required from now on, I'm not sure I'll be back.

January 1, 2019
Giftnix logo

Reply from Giftnix

Hello,

We are very sorry for your trouble with verification, however as clearly stated on our website we do require this on some new or large orders to protect yourself and us from fraud. Please understand you are buying digital currency online which requires additional security in this day and age. If you need any further assistance from us please contact us at support@giftnix.com.

Sincerely,
Giftnix

Rated 5 out of 5 stars

Great deal, fast and easy iii

Since i am Ecuador finding and buying PSN voucher cards can be really annoying. You have made my life much easier. Keep up the good job guys !

Marco V

December 24, 2018
Unprompted review
Rated 5 out of 5 stars

I love reading

Here in little town USA and the ability to buy my cards online save me time and gas. Saves me money which means more money for cards!

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

Easy and reliable

Since I am from Serbia, I had to buy the PSN card online. Luckily I found GameCardDelivery. The purchase was quick and easy! They seem very reliable and I will continue buying from them :) Keep up the great work!

December 8, 2018
Unprompted review
Rated 5 out of 5 stars

It was excellent!

It was excellent, I did not know that I could do this. It was fast and secure.

November 26, 2018
Unprompted review

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