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GiftRound Reviews 373

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use for setting up and managing collections, highlighting the straightforward process for contributions and message sharing. Many appreciate the excellent customer service, noting quick, helpful, and human responses to their inquiries. The product itself, including the variety of gift options and the ability to personalize messages, is also highly valued. However, some people were dissatisfied with certain aspects, such as occasional difficulties with donations or printing vouchers. A few users also mentioned issues with the new platform, like the inability to split funds for multiple gifts or the lack of diverse font options for messages.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding the platform easy to set up,... See more

Product

Consumers find the product to be positive, highlighting its ease of use for setting up collections and... See more

Website

People report positive experiences with the website, highlighting its ease of use and navigation. Reviewers... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's helpfulness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting prompt replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to use and lovely layout

Easy to use and lovely layout. Great options for vouchers.

April 6, 2026
GiftRound logo

Reply from GiftRound

Thank you for your kind review.
We’re really pleased to hear that you found the platform easy to use and enjoyed the layout.

It’s also great to know you’re happy with the range of voucher options available with the FlexCard.

Thank you for taking the time leave this review.

Amy
GiftRound

Rated 5 out of 5 stars

Easy to use and easy to send on to the…

Easy to use and easy to send on to the recipient!
It made giving a gift for cross site teams so much easier.

April 1, 2026
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Reply from GiftRound

Thank you for your 5-star review!
We strongly believe that group gifting should be easy and enjoyable for everyone, and we’re so happy to hear that this was your experience.

We really appreciate you taking the time to share your feedback.

Amy
GiftRound

Rated 5 out of 5 stars

Easy to set up and use

Easy to set up and use. Great selection of companies where can spend voucher. No hidden costs.

April 11, 2026
GiftRound logo

Reply from GiftRound

Thank you for your lovely review.
We’re delighted to hear that you found everything easy to set up and use, and that you’re enjoying the wide selection of companies available with the FlexCard.

We don’t charge fees to create or send a group collection because we believe group gifting should be fair and honest, with every penny going where it’s intended — your recipient. We’re really pleased you appreciated what makes us different.

We truly appreciate you taking the time to share your experience.

Amy
GiftRound

Rated 4 out of 5 stars

So easy !

A good way to manage a collection for a wedding for a work colleague.

April 9, 2026
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Reply from GiftRound

Thank you for your review. We truly value customer feedback and are always looking for ways to improve the overall experience we provide.

Our small team is always happy to help, including talking things through over the phone, so please don’t hesitate to get in touch if there’s anything we can support you with in the future.

Amy
GiftRound

Rated 5 out of 5 stars

Couldn't have been easier to set up a…

Couldn't have been easier to set up a joint card and collection for a colleagues retirement. I selected GiftRound based on the fact there are no fees to set up or donate and the multipurpose gift card was perfect.

April 8, 2026
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Reply from GiftRound

That’s wonderful to hear!
Thank you so much for sharing.
We are really pleased we could make organising the retirement gift so easy. We agree that group gifting should be completely free and flexible, and it’s great that the FlexCard worked so well for you.

Wishing your colleague a very happy and well-deserved retirement! 🎉

Amy
GiftRound

Rated 5 out of 5 stars

Easy process

This was easy to set up and distribute across the institution. I like that colleagues could decide whether to leave a comment or contribution or both.
The flex card offers a wide range of retailers for the recipient to choose from.

April 2, 2026
GiftRound logo

Reply from GiftRound

Thank you for your kind review!
We’re so pleased to hear that you found the process easy to set up and share across your institution. It’s great that your colleagues enjoyed having the option to leave a message, make a contribution, or both.

We’re also glad the FlexCard’s wide range of retailers made it a great choice for your recipient. At GiftRound, we believe group gifting should be simple, flexible, and completely free, so it’s wonderful to know you enjoyed using our service.

Thanks again for your feedback, it really means a lot to our team!

Amy
GiftRound

Rated 5 out of 5 stars

So Quick and Easy

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is a much easier solution. Plenty of options for the Gift Card too, leaving the recipient to find a gift or experience they will truly enjoy.

April 2, 2026
GiftRound logo

Reply from GiftRound

Thank you for your kind review!
We’re really glad to hear about your positive experience. At GiftRound, our aim is to take the stress out of group collections and make the whole process simple and enjoyable.
We believe the GiftRound FlexCard is the perfect group gift, giving recipients the freedom to choose something they truly love from 95+ brands, with no fees or faff. It’s all about making group gifting effortless and joyful for everyone involved.
Thank you again for your kind words, they really mean a lot to us. It truly lifts our team’s spirits to hear that we’re doing our job right.

Amy
GiftRound

Rated 5 out of 5 stars

A great solution for workplace collections

We have used GiftRound repeatedly at work for collections and have always found it super easy to use, when setting up a collection and contributing. The vouchers are always very well received.

April 4, 2026
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Reply from GiftRound

WooHoo! This is exactly what we love to hear.

We’re thrilled that GiftRound has consistently made collections at work easy and hassle-free, and it’s wonderful to know the vouchers are always well received. Making gifting simple and enjoyable is exactly what we aim for!

Thank you for taking the time to share your experience with us.

Amy
GiftRound

Rated 5 out of 5 stars

Brilliant way to organise a leaving…

Brilliant way to organise a leaving present for a colleague going on maternity leave.

April 3, 2026
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Reply from GiftRound

Thank you for your lovely feedback!
We’re so glad to hear that GiftRound made organising a leaving present for your colleague going on maternity leave simple and stress-free. It’s such a special occasion, and we’re delighted we could help make it easy to celebrate.

Amy
GiftRound

Rated 5 out of 5 stars

Simply Brilliant

It was so easy to use. I tried it after a colleague did one. It is easy to create and I love how the comments can be written - uploading pictures or gifs. It was great, simply, and just brilliant.

April 1, 2026
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Reply from GiftRound

Thanks so much for your lovely review - we love that after taking part in a GiftRound, you were inspired to set one up yourself.

We’re so pleased you found the whole experience simple and brilliant, especially being able to add messages, photos and GIFs to make your recipient smile.

Thank you for reviewing us!

Claire
GiftRound

Rated 5 out of 5 stars

A MUST for anyone organising collections!

This was so easy to do and everyone thought so too! It was easy to get contributions to a leaving present and leaving comments was super easy.
The choice of gift cards is amazing. There is no way that you can't find something for your special person.
I will definitely be using GiftRound again, it was the best and easiest collection I've ever had to organise!

March 31, 2026
GiftRound logo

Reply from GiftRound

Thanks so much for your amazing review!

We’re delighted GiftRound made organising your collection so easy and enjoyable for everyone involved.

We think the GiftRound FlexCard is the best kind of group gift, giving recipients the freedom to choose what they love across 95+ brands, with no fees or faff. Because the best group gifts aren’t about guessing the perfect present, they’re about giving genuine choice and we’re so pleased that came through in your experience.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use and administer

Easy to use and administer. Nice card images.

March 28, 2026
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Reply from GiftRound

Thanks so much for your review making GiftRound easy to use is exactly what we aim for, so we’re delighted that was your experience and that you liked the card designs too.

Thank you for using GiftRound and we hope to see you again soon.

Claire
GiftRound

Rated 5 out of 5 stars

Giftround made it incredibly easy to raise a collection

Giftround made it incredibly easy to raise funds and share the collection with all our staff. The process was simple, quick, and completely hassle‑free. One of the best things is that there are no fees taken from the donations — everything contributed goes directly to the recipient. Really impressed with how smooth and transparent the whole experience was. Highly recommended!

March 28, 2026
GiftRound logo

Reply from GiftRound

Thanks so much for your fantastic review, we’re really pleased you found the whole experience smooth, simple and easy to share with your team.

We especially appreciate you highlighting that every contribution goes directly to the recipient, at GiftRound we believe group collections should be fee-free from start to finish, so everyone involved feels good about giving.

Thanks again for the recommendation, it really means a lot.

Claire
GiftRound

Rated 5 out of 5 stars

Simple to use

Simple to use and the recipient gets the full value of the collection without any commission being taken off.

March 28, 2026
GiftRound logo

Reply from GiftRound

Thanks so much for your lovely review, we’re really pleased you found GiftRound simple to use.

At GiftRound we believe group collections should be fee-free from start to finish, which is why we never skim from contributions and make sure the recipient gets the full value of their gift.

Thank you again for reviewing GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Quick and easy to set up

Easy to use and manage. Great way to organise messages and a gift for colleagues.

March 27, 2026
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Reply from GiftRound

Thanks so much for your lovely review comments like this really make our team smile.

Life’s too short for things that are supposed to be easy but aren’t, so we work hard every day to make the GiftRound experience of organising a group collection the easiest one out there and we’re so pleased that was your experience.

Claire
GiftRound

Rated 5 out of 5 stars

Very easy to set up a collection and no…

Very easy to set up a collection and no fees, highly recommend

March 26, 2026
GiftRound logo

Reply from GiftRound

Thanks so much for your lovely review and for the recommendation, it really helps others discover group collections that are fee-free from start to finish.

Comments like this make our team smile, and we’re so pleased you found everything easy to set up.

Claire
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thanks so much for your review, comments like this really make our team smile. We believe group collections should always be simple, joyful and fee-free from start to finish, so it’s lovely to hear that came through in your experience with us.

Claire
GiftRound

Rated 5 out of 5 stars

It was so easy to set up and the card…

It was so easy to set up and the card looked fab with peoples comments and pictures.

March 25, 2026
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Reply from GiftRound

Thanks so much for your lovely review, we’re really pleased you found everything easy to set up and that the card looked so great with everyone’s messages and photos.

Creating meaningful moments where people can come together is what we love to do at GiftRound, so making it easy to add messages, photos and even GIFs for the recipient is really important to us and we're delighted you enjoyed that.

Claire
GiftRound

Rated 5 out of 5 stars

very easy to use and transfer gift pot…

very easy to use and transfer gift pot once the collection had closed.

March 25, 2026
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Reply from GiftRound

Thanks so much for your review!

We’re really pleased you found GiftRound easy to use and that transferring the contributions was smooth once the collection closed. Making group gifting easy is our goal, so it’s lovely to hear we helped make showing someone you care feel simple.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use

Easy to use and love I didn't get charged or a commission was taken.. perfect platform for leaving cards and gifts

March 26, 2026
GiftRound logo

Reply from GiftRound

Thanks so much for your 5 star review! We’re really pleased you found GiftRound easy to use and that the no-fees approach stood out. Our goal is to make people smile, and making sure every contribution goes straight to the recipient is a big part of that.

Thank you!
Claire
GiftRound

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