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GiftsForEurope Reviews 

1,775
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering and the wide selection of gifts available for various occasions. Many highlight the reliable and timely delivery service, ensuring gifts arrive as promised. People also appreciate the excellent customer service, with staff being helpful and providing clear communication and updates throughout the process, and the high quality of the products received. However, some customers also noted issues with delivery, including gifts arriving late, not being delivered at all, or getting lost. Some experienced delays even with express delivery, or had to deal with incorrect information from carriers, leading to frustration and disappointment.

What people talk about most

Delivery service

People report positive experiences with delivery service, consistently noting that gifts arrive on time and... See more

Product

Reviewers highlight positive aspects of product, with many finding a good choice of high-end products and... See more

Order

Customers consistently note positive experiences with order, praising the ease of the process from purchase... See more

Service

Reviewers mention positive feedback about service, with many customers describing their experiences as... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The delivery and updates were really good, however, I was not that impressed with your variety of Australian sparkling wines. There was none - only one, which was not a straight sparkling, but citrus... See more

Rated 4 out of 5 stars

Everything was easy and fast, from purchase to delivery of our order to Hamburg, Germany. Our only suggestion concerns Denmark. We need you to establish a good partnership with a local store so that w... See more

Company replied

Rated 5 out of 5 stars

An easy way to send a gift, of which there are many choices to choose from, to Europe. I have used GiftsForEurope before and it just makes sense: Pick your gift from their website, provide a little bi... See more

Company replied

Rated 5 out of 5 stars

Gift arrived at my Hungarian relatives in Kiszombor on time. They are waiting until Christmas to open it and made sure to let me know they received it. Have been sending Christmas gifts through your... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Flower Delivery
  4. Gift Basket Store

Written by the company

Since 1998, we offer international delivery of gifts, fruit baskets, flowers, and gift baskets in Europe and the UK. Founded nearly at the beginning of online retail, GiftsforEurope was created to make it easy for people overseas to send gifts to Europe. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets everywhere in Europe, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At GiftsforEurope we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.

We want to spark more smiles around the world through the art of gift-giving.

Written by the company

Located strategically in Belgium, at the very center of Europe, we are perfectly positioned to source the continent’s finest delicacies. We combine these top-tier products into exclusive packages and ship them to doorsteps across Europe and The UK. We select only the highest quality items from top brands to ensure every package provides a special, exclusive feeling. Assembled with the greatest care, our unique packaging is often a gift in itself, ensuring that the experience begins the moment the box arrives.

Contact info

Promotion box for GiftsForEurope

Discover Your Luxury Gift Baskets!

Send Affordable Luxury Gifts Anywhere in Europe

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(1,775)

221 reviews in the last 12 months

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Rated 5 out of 5 stars

Correct and fast delivery.

Correct and fast delivery.
Parcel content was perfect, lots of possibilities.

August 23, 2025
GiftsForEurope logo

Reply from GiftsForEurope

Thank you kindly for your review!
See you again soon on GiftsForEurope.com!

Rated 1 out of 5 stars

Do not use this company

I would ask anyone who’s trying to send a gift via this company to think twice.

I placed two orders to be delivered the following day (paid for expedited delivery). Three days after the delivery date the orders are still not delivered and the phone goes straight to voicemail.

UPD. Dear giftsofeurope,

First, in the delivery address there were the name (!) of the hospital and its phone number.

Second, when the orders weren’t delivered on Friday, I immediately (it was 1pm Friday) called your customer service in Belgium to provide clarifications, and these clarifications were allegedly acknowledged.

Third, the delivery service - UPS - received these clarifications… on Tuesday (!) and delivered both orders the same day. I’m not even asking you why….

I’m wishing you a great day, but I’m kindly asking everyone who’s reading this to try to give their money to a different service.

All the best.

August 29, 2025
Unprompted review
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Reply from GiftsForEurope

Dear Anna Pererva,
Thank you for your feedback, we are sorry to hear about your experience and will be happy to improve from it.
Although your 2 orders were indeed delivered 3 days late, we would just like to point out that when selecting a delivery address, we have a field for property type which includes options like residential, hospital, business, etc.
You selected residential, but the address was a hospital. This is what caused the delay, as shippers sort items for delivery for the day based on property types.
Again, we apologise for the inconvenience, and thank you for your review, despite our communication with the shipper on your behalf.

Update: Thanks for your update. Again, although the hospital name was listed, the "property type" field is equally important and in fact a direct link through provided by UPS for this reason. This is displayed on the label, and selecting "residence" at checkout can lead to delays.
Your mention that your concerns were acknowledged would explain why the parcel was then delivered successfully 2 days later. These things take time to process within the shipper system, as they process hundreds of thousands of parcels per day. We are not the shipper and have no control of the shipment after dispatch.

Rated 4 out of 5 stars

Good communication

Good communication. Flowers arrived on time and looked very nice. 4 instead of 5 because the bouquet was a little smaller than anticipated - I do understand that it's hard to see size in picture.

July 25, 2025
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Reply from GiftsForEurope

Thanks so much for your kind review, but we are sorry that the flowers weren't exactly to your preferences. We look forward to sharing this feedback with our flower team to ensure your next order on GiftsForEurope.com fully meets your expectations!

Rated 1 out of 5 stars

This order was NOT delivered and just…

This order was NOT delivered and just returned. This is the second time in a short time that GIETHOORN (NL) seems unable to be found by DPD.

August 2, 2025
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Reply from GiftsForEurope

Dear Fernand Hollevoet,

We’re very sorry to hear about your experience. However, we truly do not believe that your review reflects the level of service provided by our team. We understand that DPD had trouble delivering your parcel to Giethoorn, which, as a reminder, is a city not accessible by car.

As soon as we were made aware of the issue, we immediately communicated with the delivery service on your behalf and offered you a free reshipment or a full refund to resolve the situation.

We always strive to ensure our customers receive their orders promptly and safely, and we regret that circumstances outside of our control affected this delivery.

Kind regards,
GiftsForEurope

Rated 5 out of 5 stars

Helpful staff

I had difficulty with my payment unrelated to the company and they called and offered solutions that were effective. The gift could then be delivered.

August 1, 2025
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Reply from GiftsForEurope

Thanks for the the kind review Carolyn! Always a pleasure, we look forward to serving you again soon on GiftsForEurope.com!

Rated 5 out of 5 stars

Large selection of gifts

Large selection of gifts, easy ordering process, fast delivery. Recipient was very happy and so am I

July 31, 2025
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Reply from GiftsForEurope

Arie, your review really touches us! We look forward to serving you again soon on GiftsForEurope.com

Rated 5 out of 5 stars

The whole transaction was easy and…

The whole transaction was easy and problem free. So convenient to be able to send gifts to friends in Europe from the UK.

July 30, 2025
GiftsForEurope logo

Reply from GiftsForEurope

Dear Inge,
That's what makes our service special! We are delighted to hear that your gift was delivered smoothly. We can't wait to serve you again on GiftsForEurope.com!

Rated 1 out of 5 stars

Unprofessional and unhelpful

You still haven’t answered my emails and I don’t even know where my partners birthday gift is and you say it’s delivered. This is ridiculous, I expect a full refund and a return.

July 24, 2025
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Reply from GiftsForEurope

Dear Ruby,

We’re genuinely sorry to read your review, but we must respectfully clarify that your comments are not accurate.

You contacted us several times and we responded promptly at each step—before, during, and after the attempted delivery. You were provided with the DPD tracking number, which clearly showed the delivery timeline. The parcel was not delivered yesterday because the recipient, was not home—something entirely outside of our control.

Thanks to our direct communication with DPD, the parcel was successfully delivered today to the requested pickup point.

If you still wish to request a return, please refer to our most recent email—we’ll be happy to provide instructions for your recipient to send the gift back.

Kind regards,
The GiftsForEurope Team

Rated 5 out of 5 stars

It was easy inconvenient to send a nice…

It was easy inconvenient to send a nice gift overseas and have it delivered as expected with a note included. Would use again.

July 18, 2025
GiftsForEurope logo

Reply from GiftsForEurope

Thanks so much for your feeback Laura!
We hope to see you on our site again.
Best, GiftsForEurope

Rated 5 out of 5 stars

Have had bad experiences attempting to…

Have had bad experiences attempting to send gifts to Europe since Brexit do a joy to find an efficient company to use

July 12, 2025
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Reply from GiftsForEurope

Dear Anna,
That's what makes our services special, we are based in Belgium, so gifting around Europe is made easy on our site where customs and duties are no issue at all! We hope to be able to serve you again soon on GiftsForEurope.com!

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