GiftstoIndia24x7.com Reviews 

6,050
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate prompt delivery services, friendly communication, and fresh items like custom cakes and beautiful flowers for special occasions. Many people state that orders arrive right on time and look amazing, making personal milestones and celebrations truly memorable. However, some reviewers were not happy with delayed deliveries that completely missed important family events and anniversaries. Customers also mentioned unhelpful customer support teams alongside serious problems with damaged goods or missing tracking details. Reviewers frequently expressed deep frustration when orders failed to show up and proper assistance was completely unavailable to resolve these issues.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service. While many reviewers experienced prompt and successful... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and great... See more

Order

Customers had ambiguous experiences with order processing, with some reviewers praising quick and successful... See more

Product

Consumers find product experiences to be divided, revealing stark contrasts in satisfaction. While some... See more

Customer service

People report ambiguous experiences with customer service. Many reviewers express severe disappointment,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I have option to give them negative star reviews I would. I ordered Rakhi for my brother from Germany to India on 11 Aug. It’s still haven’t delivered(29th Aug). No one is answering on WhatsApp or... See more

Rated 1 out of 5 stars

I was supposed to have a gift delivered for a child on the 24th September. GTI not only purchased it directly from Amazon but also had them delivered it. For some reason they tried in early August not... See more

Company replied

Rated 1 out of 5 stars

Horrundous experience..basically the person who attends the call or office in Gariahat branch..recently i rev6 a gift from USA in two intervals which were quite expensive according our currency..but r... See more

Rated 1 out of 5 stars

I bought gift card from them worth $98 dollars from them. Somehow, my relative didn't use it in 6 months and it got expired. I request them to renew it, but they refused to do it. They took my money a... See more

Company replied


Company details

  1. Gift Shop

Information provided by various external sources

We are in the business of delivering Gifts to India, but we don’t just deliver the ordered Gifts to India, we also deliver the emotions attached with the gifts. All our customers who Send Gifts to India through our website, have their loved ones miles away. Our customers spend a lot of time to select the perfect gift to send to their loved ones in India. To them, its not the gifts but also their feelings and emotions which are being delivered along with the Gifts to India. When you send Gifts to India, you convey how much you care for your loved ones.


Contact info

2.8

Average

TrustScore 3 out of 5

6K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(6,050)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

Blatant disregard for Customer Satisfaction

My recent experience with GiftsToIndia24x7.com was a frustrating one, leaving my relatives disappointed and me feeling cheated. I placed an order for 10 items to be delivered to my loved ones in India. While some items arrived, crucially missing were two significant gifts totaling nearly Rs 3,000: a Bumtum Baby and a 2-in-1 Carrom Board & Snake and Ladders set.

This incomplete delivery not only ruined the intended surprise and joy for my relatives but also caused financial loss. Despite repeated attempts to follow up with customer service, I encountered nothing but delays and a complete lack of helpfulness. My emails went unanswered or received vague responses, and phone calls offered no explanation or resolution for the missing items.

This blatant disregard for customer satisfaction is unacceptable. GiftsToIndia24x7.com failed to deliver on their promises, causing inconvenience and disappointment.

March 29, 2024
Unprompted review
GiftstoIndia24x7.com logo

Reply from GiftstoIndia24x7.com

This is to inform you that the two items in question were delivered via Amazon Delivery services.

Firstly, we would like to inform you that the 2 in 1 Carrom Board & Snake Ladder was delivered on 23 Mar 2024 and the Bumtum Baby Piano Play Mat was delivered on 20 Mar 2024.

Secondly, Amazon delivers only after confirming the One-time password or OTP which is sent at the recipient's phone number.

Hence, if the item was undelivered we would have contacted you back in March itself.

We tried calling you several times but had no luck with it so we are replying here about the same.

Rated 1 out of 5 stars

Extremely disappointed with their pathetic service! 0 stars

I had placed an order of chocolate cake and mixed roses (red, white, pink) but what was delivered was some crappy orange cake and red roses. They don't care about customers. I sent them proof of what was delivered even then no action was taken nor did they accept their fault. I am not using their service again, its a scam. Once they get their money, they wouldn't care about customer satisfaction and quality. I couldn't give them 0 star, hence that 1 star. If you are looking for good quality products and value for your money then please don't use their service.

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

Hoax site

I placed two different orders on the same day.
First one: They took my money and never delivered. When I sent a query, only then they said they could not deliver. No apologies. Still awaiting refund.

Second order: When I sent a query (after they did not deliver my first), they said they could not deliver the flowers I had selected, and asked me about much cheaper flowers. I paid a lot for a big bunch of orchids! Again, if I had not asked, they would not have delivered anything with no refund. Need to report them to Consumer court.

June 5, 2024
Unprompted review
GiftstoIndia24x7.com logo

Reply from GiftstoIndia24x7.com

First order -

We had emailed you a day prior to the date of delivery that we will not be able to deliver fruits and flowers as we do not have any services there and refund has been processed .

Second order -

We have tried to arrange the flowers selected by you but the same flowers were not locally available at your mentioned location and hence we asked you if we can process alternate ones to which you agreed and confirmed and the same has been delivered to the receiver.

Rated 1 out of 5 stars

Cheaters, unprofessional and rude staff Chris

I have ordered cake and flowers for my mothers birthday and I was very shocked to see the order which is completely wrong, I received wrong flowers who was in poorly condition and the cake, when I contacted them and the guy called Chris who is very rude and disrespectful towards me and I was shocked to see the level of service they are providing to the customers. He is so adamant and refused to listen what you are trying to say. I asked for refund and now they giving me lame excuses like this: GiftstoIndia24x7.com

Kindly accept our sincere apologies for the inconvenience caused to you due to this mishap.

We have checked with our delivery team and they confirmed that they accidentally delivered the flower basket to someone else.

To resolved the same, we would like to offer you a redelivery of the flowers basket to the receiver.

Alternatively, we can provide you a gift card for the amount of flowers or issue a refund for it.

Kindly call us or email us with your confirmation.

May 21, 2024
Unprompted review
GiftstoIndia24x7.com logo

Reply from GiftstoIndia24x7.com

This is to inform you that we are extremely sorry about the mishap with the flower basket. We would like to inform you that it was totally unintentional and we have already processed a refund for the same.

Next we would like to inform you that the cake design is subject to vary from city to city and the images on the website are indicative.

We hope to serve you better in the future.

Rated 1 out of 5 stars

Very bad service. Never order from them

Very bad service. I sent flowers to my mother on Mother’s Day. The flowers she revived were almost dead and were in a normal water drinking glass. I ordered a very beautiful cube vase.
They also forgot to deliver the dry fruits i ordered to be delivered with the flowers.

Please stay away from these cheaters.

May 12, 2024
Unprompted review
Rated 1 out of 5 stars

They are scammers

Update on May 2, 2024:-

Worst company I have ever dealt with. Taking my money 7 days before, they had the audacity to ask me if I wanted my E-Voucher delivered...Despite knowing that I was in the United States, they called me in the middle of the night.

NEVER EVER I AM GOING TO USE THEM AND NEVER I WILL SUGGEST ANYONE TO USE THEM.

April 30,2024 :- They are scammers. For 'delivering "E-VOUCHER", they need 5 days.

April 29, 2024
Unprompted review
GiftstoIndia24x7.com logo

Reply from GiftstoIndia24x7.com

Hello Ma'am.

We are truly sorry about the inconvenience caused to you. We would like to inform you that due to some genuine technical issues from our end the delivery of the E-vouchers was delayed.

However, the order ID GTI2199002/2024 is now delivered successfully.

We would like to apologize again and hope to serve you better in the future.

Rated 1 out of 5 stars

Can't fulfill the promises

For my wife's birthday, I have placed an order for a birthday cake and bouquets. Additionally, I was informed that it would be delivered on the birthday. Additionally, confirmation was provided the following morning. They conclude the day by sending me the following email: "Thank you for placing an order with us.

We are truly sorry to inform you that due to Eid Holiday we were unable to deliver the order today.

However, if you allow us we can deliver the same tomorrow ie., 12 April.

Kindly revert to us so that we can proceed further."

April 11, 2024
Unprompted review
Rated 1 out of 5 stars

Dont order anything from these guys

Dont order anything from these guys. They will take your money and will deliver it from worst shop. Completely fraud website. Please save your money guys.

September 27, 2023
Unprompted review
GiftstoIndia24x7.com logo

Reply from GiftstoIndia24x7.com

This is to inform you that as per the specifications of your order, we have surely delivered the cake from Hotel Ambassador which falls under the group of Taj Hotels.

You can check it on www.Tajhotels.com or https://www.tajhotels.com/en-in/corporate-booking/seleqtions/ambassador-new-delhi/rooms-and-suites/

Also, as per our WhatsApp conversation, we have also provided you the purchase bill of the same for your kind reference.

We would request you to kindly have a look again on that and we are ensuring you yet again that the cake was what you ordered for.

Rated 5 out of 5 stars

Great products Great service

Order was delivered on time and the quality was great . It was so nice to know that all of the cakes are eggless and suitable for vegetarians. Great job . keep it up !

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent value.

Excellent products, in quality, range and price. Even more impressive is the service, especially the courtesy and willingness to help that I have enjoyed for many years.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

I am very happy with their service

I am very happy with their service
My husband loved the bouquet 💐
What i liked more is that apparently my anniversary came on the same day as Holi and instead of making excuses they actually sent the order
I will definetly use this website in future🥰🥰

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy and prompt service

Recently ordered gifts from UK for my mother's birthday on the night before, delivered promptly on her birthday. Could pay via PayPal which was a plus. Will recommend to friends.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Follow up and reminder

Aisha followed up with the order and was concerned about the delivery. She called and made sure that the recipient received the flowers on her birthday .
And also I really appreciate your reminders every year. I don't have to remember the birthday and anniversary of my family and friends
Thank you so much

February 28, 2023
Unprompted review

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