GIGAREFURB Reviews 

1,405
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Was considering the purchase of a computer and telephoned sales for further details. After 20 mins they had not picked up the call so I went elsewhere.

Rated 5 out of 5 stars

Very pleased with the Dell 22" Monitor. Delivery was very good. Inner packing of Monitor was very good lot of layers of bubble wrap. Outer cardboard was very flimsy and arrived badly torn and l... See more

Rated 5 out of 5 stars

Dell laptop purchased, was as described on website, good price, delivered quickly despite being amongst Xmas rush. Item was nicely and safely boxed, condition was clean and met my expectation. It was... See more

Rated 1 out of 5 stars

The HP elite which I recently bought does not show up my home WiFi and therefore has never connected to it. I have contacted Gigarefurb over this matter but they've simply kept mute. Now, I'm afraid t... See more

Company details

  1. Computer Store

Written by the company

All of our products come with: Free 12-months warranty Free, tracked next-day delivery Premium Telephone support Genuine Microsoft software Durable, protective packaging Price match guarantee


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(1,405)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is crap i not had it yet there no…

This is crap i not had it yet there no star

April 19, 2022
GIGAREFURB logo

Reply from GIGAREFURB

Hi thank you for your review.
I'm sorry you're not happy, please can you contact our customer support team to see if we can help resolve your review and issue: 0161 745 9720
Kind regards,
Giga Refurb

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Box could've been a bit smaller to stop movement but as well wrapped no damage occurred. Item is in full working order and does what its meant for. Thank you.

April 17, 2022
Rated 5 out of 5 stars

Couldn't be more helpful

Couldn't be more helpful. Couldn't supply me with the requested PC but offered me a better, newer laptop for the same price. Well happy. Thanks Gigafurb. Ian

April 16, 2022
Rated 1 out of 5 stars

I ordered 2 monitors

I ordered 2 monitors - when they arrived 1 wouldn't even power on. I contacted them via their website but haven't had a reply. Appreciate things happen - but can't excuse no reply to my message. Won't ever recommend them.

April 11, 2022
GIGAREFURB logo

Reply from GIGAREFURB

Hi, Thank you for your review. Sorry to hear about your bad experience, we do our upmost to help resolve all customer issues. We've been having issues with our website contact form. Please can you contact us directly to help resolve your issue: 0161 745 9720

Rated 5 out of 5 stars

Very pleased with the Dell 22" Monitor

Very pleased with the Dell 22" Monitor. Delivery was very good. Inner packing of Monitor was very good lot of layers of bubble wrap. Outer cardboard was very flimsy and arrived badly torn and looked knocked about. Took several photos on arrival before opening just in case. But the inner bubble wrap had kept it well protected.

April 10, 2022
Rated 4 out of 5 stars

The only reason I cannot 4 stars

The only reason I cannot give 5 stars, is although delivery of a laptop was next day, it had a fault. Having said this, I received much apology and Chris at Gigarefurb was very helpful with the return of the laptop which was dealt with quickly. The refund issued on the day they received the laptop and identified the fault. Communication from Chris was very good.

April 8, 2022
Rated 1 out of 5 stars

Bad laptop/bad service

The laptop has issues but there is no obvious path to getting support on their site.

April 2, 2022
Unprompted review
GIGAREFURB logo

Reply from GIGAREFURB

Hi Minna,

Thanks for your review, sorry to hear that you're having problems with your purchase.

We have our office phone number and a contact form on the website you can use to get in touch with us.

Please contact myself today on: 0161 745 9720, ask for Chris Davies and we'll get your problems resolved for you.

Kind regards,
Giga Refurb

Rated 5 out of 5 stars

Got it on click and collect and it was…

Got it on click and collect and it was there within 2 days. Works just aswell as a new phone as i had the same model but it broke and it was less to buy it again than fix it. It was in excellent condition and am happy so far

March 27, 2022
Rated 4 out of 5 stars

The monitor works fine and is good…

The monitor works fine and is good value for money. However, I see no signs of the"refurbishment" it was supposed to have had. You didn't even remove the apple stickers or wipe off the tippex from the last users typos!

March 23, 2022

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