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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, making the process of finding and booking talent incredibly simple and efficient. Many people highlight the quick response times from vendors and the clear communication throughout the booking process, which contributes to a smooth and stress-free experience. The staff is frequently commended for their professionalism and helpfulness, ensuring that customers can easily find the perfect match for their events. However, some customers were not happy with the free service offered, describing it as attracting unresponsive individuals. A few other people also felt that the platform's booking system was restrictive when trying to book multiple vendors for different dates, as it only allowed for single-date bookings. Additionally, some reviewers mentioned long waiting periods for replies and expressed confusion regarding the company's policy on holding bookings.

What people talk about most

User experience

People report positive experiences with the user experience. Customers consistently praise the website's ease... See more

Booking process

Customers express great satisfaction with the booking process, highlighting its ease and efficiency. Many... See more

Service

Reviewers mention positive feedback about service. Customers are highly satisfied with the ease and... See more

Response time

Clients share positive opinions on response time, with many receiving quick and prompt replies from vendors... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This gig company made my leg work simple by providing numerous choices of talent. I was able to review them by reading comments and checking them out on previous performances on YouTube, etc. there wa... See more

Company replied

Rated 5 out of 5 stars

I'm terrible at finding and booking things it gives me anxiety just to think about having to try but I wanted to do something out of the normal and extra special for my husbands 50th. Gigsalad made th... See more

Company replied

Rated 5 out of 5 stars

I had zero idea how to find a DJ for an event out of state. I had never heard of GigSalad but after trying suggestions from friends, I decided to give it a try. When filling out the online form,... See more

Rated 5 out of 5 stars

Even though I booked rather late, just 4 days before, I received prompt replies and then had a warm and detailed conversation with Martin. I look forward to a video of his rendition of Mick Jagger... See more

Company replied


Company details

  1. Corporate Entertainment Service
  2. Children's Party Service
  3. Entertainment Agency

Written by the company

GigSalad has all the ingredients you need to mix up a successful party, production, or event of any type or size. Find and book everything from bands, musicians, and DJs to entertainers, speakers, and event services. With tens of thousands of performers and professionals for hire across the U.S. and Canada, our marketplace provides an easy and secure way to create an extraordinary gathering, whether you’re a first-time event host or a seasoned pro. Book something awesome!®


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A HAPPY kiddos Birthday Party

This was an excellent experience actually. I placed my request, received multiple quotes, even had someone tell me that Happy D Clown is still "Clowning Around" LOL (Which I thought was amazing with all the concerns/greed in this world today _ You can always count on clowns to be honest and help each other out :)

Once I messaged Happy D to set up the party my grandchildrens mom had started to change the venue so he was kind enough to extend my booking time til I could verify if the party was moving.
In the end everything was finalized and settled in a timely and HAPPY manner :)LOL
Will for certain use this site again; I mean in my opinion everyone could use a Lil' GigSalad in their life :) :P :)
Party will be in April and is bound to be a blast or should I say it could be "Poppin" considering kiddos and twist balloons HAHHAAHA
Thank you for everything!!!
Signed.
One HAPPY Ma'amma

March 17, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

This absolutely made our day. Thank you for sharing such a fun and thoughtful review!

We’re so glad the process was smooth, flexible, and full of good energy from start to finish. It sounds like your party is shaping up to be a blast, and we love that you found the perfect fit.

We couldn’t agree more, everyone could use a little GigSalad in their life. Wishing you a “poppin” celebration in April!

Rated 5 out of 5 stars

Leg work made easy by gig help

This gig company made my leg work simple by providing numerous choices of talent. I was able to review them by reading comments and checking them out on previous performances on YouTube, etc. there was great response and everyone was courteous and professional to work with which made it easier to make a well informed choice.

March 16, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

We’re thrilled to hear this. Thanks so much!

Rated 5 out of 5 stars

Very easy and fast to use!

It was very easy to post our needs, respond to interested professionals, and get the one we chose booked. The DJs responded quickly, and the whole process was just very smooth.

March 16, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

So glad you had a positive experience. Thanks!

Rated 5 out of 5 stars

User friendly!

I just booked a mariachi band on Gigsalad for our wedding. The experience was great because they took my request and reached out to a bunch of bands in the area on my behalf. It was super easy - hopefully the performance is as good as gigsalad. Also I really like how the full payment isn't sent out to the band until the next business day. Makes sure they show up!

March 15, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thanks for taking a moment to share this with us! And congratulations on your upcoming wedding!

Rated 5 out of 5 stars

Have used Gig Salad before for my son’s wedding.

Have used Gig Salad before for my son’s wedding ceremony they were so helpful and we found the soprano singer and the bagpiper that we wanted. Now I am requesting a server for my Daughter-in-laws baby shower. This went off without a hitch and we found the perfect lady for our shower.

August 24, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thanks for your support for all your big moments. We truly appreciate it!

Rated 5 out of 5 stars

Needed Opening Act

They help me find the opening act I needed

March 14, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thanks so much for your review. We appreciate it!

Rated 1 out of 5 stars

Shannon W tried to charge my bank…

Shannon W tried to charge my bank account twice!! I was scammed by Gigsalad! It is NOT a creditable website. I was scammed twice by this company. DO NOT use this website for performance booking! Watch your bank account!

March 10, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

We take claims like this very seriously, and we want to clarify what actually occurred.

Our records show a single charge in 2022 for a membership upgrade that was initiated from your account. That charge was later disputed through your bank and reversed via a chargeback. Following that, the account was closed in accordance with our policies. There have been no additional charges made by GigSalad since that time, and no one on our team, including Shannon, has the ability to manually charge a customer’s bank account.

More recently, a new account attempt was denied due to the prior chargeback on file.

We understand how frustrating situations like this can feel, but we have not charged you more than once. If you’d like to review the details together, we’re happy to do so directly.

Rated 5 out of 5 stars

Some Like It Hot was very communicative…

Some Like It Hot was very communicative with me.
Also very informative and nice.
That really helped me.
Your site was easy to use.

The combination of both made this a very pleasant experience.

March 12, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

We’re happy to hear things went smoothly. Thanks!

Rated 1 out of 5 stars

As an entertainer with gigs salad…

As an entertainer with gigs salad paying 700 plus a year to advertise my entertainment service. I can say that the budget option the client could list is what destroys business for every performer competing to get hired.

Everyone is always going to put a low budget. They're never going to have a high budget. Even if they really do so always the cheap rate performers are going to get hired, not allowing the majority performers who have value experience to get hired. Due to this reason, i'm pulling out of gig salad upon renewal. Entertainers should be booked based on quality of service.Not the price they charge.When the client has no idea who they are amongst a paradox of options

March 11, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for sharing your perspective. We’re sorry to hear about your frustration and appreciate you taking the time to provide this feedback.

We understand how the listed budget can feel limiting. It’s important to note that the budget is simply a guideline provided by the client, and many bookings occur above that range based on the value, experience, and fit you bring to the event. Clients are encouraged to consider more than just price, including reviews, professionalism, and overall quality.

We also strive to present a range of options so planners can find the right match, not just the lowest cost. That said, we hear your concerns and will be sure to share them with our team as we continue to refine the experience for performers.

We appreciate the time you’ve spent on the platform and wish you continued success moving forward.

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, great for finding talent for your event!

March 9, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

We appreciate you choosing us. Thank you!

Rated 5 out of 5 stars

Very easy website to work with in…

Very easy website to work with in booking events. able to book in a nice easy timely manner website is very user-friendly and simple and able to talk to your party directly that you’re booking. The event with the response time is very quick.

March 9, 2026
Unprompted review
GigSalad logo

Reply from GigSalad

We’re glad you’re enjoying the platform. Thanks!

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