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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, making the process of finding and booking talent incredibly simple and efficient. Many people highlight the quick response times from vendors and the clear communication throughout the booking process, which contributes to a smooth and stress-free experience. The staff is frequently commended for their professionalism and helpfulness, ensuring that customers can easily find the perfect match for their events. However, some customers were not happy with the free service offered, describing it as attracting unresponsive individuals. A few other people also felt that the platform's booking system was restrictive when trying to book multiple vendors for different dates, as it only allowed for single-date bookings. Additionally, some reviewers mentioned long waiting periods for replies and expressed confusion regarding the company's policy on holding bookings.

What people talk about most

User experience

People report positive experiences with the user experience. Customers consistently praise the website's ease... See more

Booking process

Customers express great satisfaction with the booking process, highlighting its ease and efficiency. Many... See more

Service

Reviewers mention positive feedback about service. Customers are highly satisfied with the ease and... See more

Response time

Clients share positive opinions on response time, with many receiving quick and prompt replies from vendors... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This gig company made my leg work simple by providing numerous choices of talent. I was able to review them by reading comments and checking them out on previous performances on YouTube, etc. there wa... See more

Company replied

Rated 5 out of 5 stars

I'm terrible at finding and booking things it gives me anxiety just to think about having to try but I wanted to do something out of the normal and extra special for my husbands 50th. Gigsalad made th... See more

Company replied

Rated 5 out of 5 stars

I had zero idea how to find a DJ for an event out of state. I had never heard of GigSalad but after trying suggestions from friends, I decided to give it a try. When filling out the online form,... See more

Rated 5 out of 5 stars

Even though I booked rather late, just 4 days before, I received prompt replies and then had a warm and detailed conversation with Martin. I look forward to a video of his rendition of Mick Jagger... See more

Company replied


Company details

  1. Corporate Entertainment Service
  2. Children's Party Service
  3. Entertainment Agency

Written by the company

GigSalad has all the ingredients you need to mix up a successful party, production, or event of any type or size. Find and book everything from bands, musicians, and DJs to entertainers, speakers, and event services. With tens of thousands of performers and professionals for hire across the U.S. and Canada, our marketplace provides an easy and secure way to create an extraordinary gathering, whether you’re a first-time event host or a seasoned pro. Book something awesome!®


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Maurice was all about making sure we…

Maurice was all about making sure we had a good time! He came early to set up and we had a blast -would have him again in a minute!

December 19, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

We appreciate the kind words. It means a lot!

Rated 5 out of 5 stars

Got reply’s for my request within a…hour

Got reply’s for my request within a hour. Picked the one we wanted, booked them and within a few days they called and we discussed how it was all going to go. Very happy with our choice and GigSalad

December 20, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thanks for giving us a try. We’re glad it worked out!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Carolina Marin & the Latin Show Band were absolutely amazing and the perfect entertainment for my friend’s 50th birthday party! They arrived on time, were incredibly professional, and brought such great energy to the entire event.

The band was versatile, fun, and engaging, catering to everyone’s musical taste and keeping the party going all night. We were having such a great time that we asked them to stay an extra hour that alone says everything! The dance floor was full, the vibe was incredible, and our guests are still talking about it.

If you’re looking for live entertainment that truly elevates your event, I highly recommend Carolina Marin & the Latin Show Band. I would absolutely hire them again.

Thank you, Carolina, for making the night so memorable!

November 28, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

So happy to hear you had a great experience. Thank you!

Rated 5 out of 5 stars

Great communication

Great communication. We found our person and booked! We are so excited.

December 16, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

We love hearing this. Thanks so much for sharing!

Rated 5 out of 5 stars

The website is extremely easy to use

The website is extremely easy to use. After listing my event , 10 potential vendors were listed. Within three hours I heard from 7 of them. The chosen vendor had a great site, with photos and videos of past performances. We chatted briefly on the phone and since we both understood each others' requirements the booking was made.

December 16, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

We’re so glad to hear the website was easy to use and that you received quick responses from several great vendors. We love hearing that the profiles, photos, and videos helped you find the perfect fit and book with confidence. Thank you for sharing your experience!

Rated 5 out of 5 stars

Santa search

Santa search - appreciate the choices and the kindness of the Santas. So professional.
Paul

December 14, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you so much for your kind review! We’re glad to hear you had a great experience and appreciated the professionalism and kindness of the Santas available on GigSalad. It means a lot to us that we could help make your event special.

Rated 5 out of 5 stars

Easy to use

Process was thorough and simple to use. Good advance information provided in order to select services.

December 13, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your kind feedback! We’re glad to hear the process was thorough and easy to use, and that the advanced information we provided helped you select the right services. We appreciate you taking the time to share your experience, and we hope to assist you again in the future.

Rated 1 out of 5 stars

Free service is terrible

Free service is terrible. Seems to only attract flakes who never follow up to view or respond to quotes. Paid service is probably better because you get client contact info; however, it’s pretty expensive. Stay away from the free service. It’s a waste of time.

December 13, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thanks for sharing your experience. We’re sorry to hear it didn’t meet expectations, especially when it comes to follow-up from potential clients. We know how frustrating that can be.

Leads can vary, particularly with free access, and not every request turns into a conversation or booking. That said, there are tools within the platform designed to help improve response rates and visibility, and our team is always happy to take a closer look at your account to offer personalized tips.

We also understand that pricing is an important consideration. If you’re open to it, we’d love the chance to help you get more value from the platform and make sure it’s working as intended for you.

Rated 5 out of 5 stars

This was fast and easy

This was fast and easy! Lots of great options!

December 10, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thanks for sharing your experience! We’re happy to hear the process was fast and easy and that you had access to a variety of great performers. We’d be glad to help you find talent for your next event!

Rated 4 out of 5 stars

Whew! Just in time...

The selection of the vendors was made easier given your platform and website.

December 12, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

We’re happy to hear everything came together just in time! Thanks for letting us know our platform helped make finding the right performer easier. We’d love to help again whenever you’re planning your next event!

Rated 5 out of 5 stars

Fast response

Fast response. Multiple replies

December 11, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

We’re so glad we could help you find the right talent just in time for your event! It’s great to hear the platform made the process easier. Thanks for sharing your experience!

Rated 5 out of 5 stars

Simple

Simple, quick, and will use again in the future.

December 11, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thanks for the great feedback! We’re happy to hear you had a smooth experience and look forward to helping again.

Rated 5 out of 5 stars

Great outlet for booking local talent!…

Having an outlet to book local talent was super helpful and convenient. I had several responses within minutes and I found someone who went above and beyond to help me out. Very Happy with the process so far.

December 10, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you so much for the kind review! We’re thrilled to hear that booking local talent was quick and convenient, and that you found someone who went above and beyond to help make your event a success. We truly appreciate you choosing us and are so glad you’re happy with the process. We look forward to helping again in the future!

Rated 5 out of 5 stars

It's so easy to use

It's so easy to use. You just answer a few basic questions and then the quotes just start rolling in! I have used GigSalad several times now and each experience has been wonderful. This time I think it took less than 30 minutes from when I initially signed on until I had someone booked for my party next week! Perfection!

December 9, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you so much for the amazing feedback! We’re thrilled to hear how easy and fast the process was for you, and that you were able to book someone for your party so quickly. It’s especially wonderful to hear that you’ve had consistently great experiences using GigSalad. We truly appreciate your continued trust and are so glad everything worked out perfectly. We hope you have a fantastic party!

Rated 5 out of 5 stars

****+

First time user - trying to find catering servers/bartender for my son's annual Christmas party - so he can actually enjoy the evening instead of working it. I was immediately informed that my request had been relayed to about 6 different individuals/companies and within less than 5 minutes they began to respond. Three were viable options for the job, but one fit the bill beautifully. Highly recommend!

December 5, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you so much for the wonderful review and recommendation! We’re thrilled to hear that your first experience was so positive and that the quick responses made it easy to find the perfect fit for your son’s Christmas party. Helping hosts actually enjoy their events is exactly what we aim for. We really appreciate you choosing GigSalad and hope the party is a huge success!

Rated 5 out of 5 stars

We had the best birthday party with a…

We had the best birthday party with a surprise visit from Santa! Santa was so wonderful with the kids and engaging. It really was the very best! Thank you so much!!

December 7, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you so much for the kind review! We’re so glad the surprise visit from Santa made the birthday party extra magical and memorable. It sounds like a wonderful celebration! Thank you for choosing GigSalad! 🎅🎉

Rated 5 out of 5 stars

Gigsalad made the task of looking for an entertainer so easy

It was so easy because gigsalad found me other entertainer to choose from. And all messaging goes through gigsalad so I'm not swamped with lots of textings or calls . And I found an entertainer that's available so fast.

December 7, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Making booking easy and organized is exactly what we aim for. We’re happy to hear you found an available entertainer quickly and enjoyed the streamlined messaging. Thank you for your review!

Rated 5 out of 5 stars

Good overall experience!

I stumbled onto GigSalad while looking to hire a bartender for a holiday party. The user interface and simple prompt questions made hiring a bartender quite easy. I would recommend this to anyone looking to hire a bartender.

December 5, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

Making the booking process simple and accessible is what we always aim for, and we're so happy it helped you find the right bartender for your event!

Rated 5 out of 5 stars

Fast and responsive

I received quotes quickly and was able to book a harpist in the price range I was looking for. I liked being able to see each individual's profile with pictures and examples of their work.

December 4, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

We’re so glad the quick responses and detailed profiles helped you find the perfect harpist. Thank you for sharing your experience and for choosing GigSalad!

Rated 5 out of 5 stars

Seamless from beginning to end

Seamless from beginning to end.
Excellent communication with all talent.
I never hired an act before and WOW was I surprised how easy it was through your website.

December 4, 2025
Unprompted review
GigSalad logo

Reply from GigSalad

We’re thrilled to hear your first experience hiring an act was so seamless. Making the process easy and communication clear is exactly what we strive for! Thank you for your review!

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