Tried to get Paul Heaton tickets for Plymouth,presale no luck, main sale still no luck really disappointed as I need a seat Then yesterday I received a message saying some tickets available again s... See more
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Review summary
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It was mostly straightforward, did not like not being able to pick seats it only let me view an avaliable block and gave me seats. I also don't like booking and having to download yet another app t... See more
Company replied
I had presale access via the artist, but the access code didn't work until about 15 mins after the onsale time. Stressful at the time, but eventually managed to get tix after multiple attempts using... See more
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Only not five out of five as like many ticket purchasing sites, it is not clear where from, how and when actual or digital tickets will be be dispatched.
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Company details
Written by the company
Here you’ll find the most up to date news and tickets for some of the UK’s most prestigious music events including Country to Country, Neighbourhood Weekender and Sounds Of The City. We have presented tours for some of the greatest acts around including; Oasis, Take That, Foo Fighters, Coldplay, Peter Kay, Billie Eilish, The Killers, Arctic Monkeys and Little Mix, amongst many others! For any customer services queries please contact us here: http://gigst.rs/customerservice This link also allows you to track the status of your tickets.
Contact info
Manchester, United Kingdom
- www.gigsandtours.com
4.4
Excellent
36K reviews
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Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
I’m new to this company but everything…
I’m new to this company but everything went to plan quickly and efficiently.
June 12, 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Excellent prices
Excellent prices, the only complaint is when you receive tickets, should be available a little earlier, started to panic !!
November 30, 2025
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Good energy in the room
Good energy in the room. James and Fuhad brought there A game, making a wonderful night in London
June 11, 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Fast & Effective
Gigs and Tours offered a fast and effective service to obtain tickets to A gig I'd seen advertised...easy to use, easy to access
April 29, 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
I needed 8 tickets for my friends to be…
I needed 8 tickets for my friends to be able to sit together, but the maximum was 6.
June 12, 2026
Reply from Gigs and Tours
Hello , Sorry to hear this. Ticket limits are set to give fans a fair chance of getting tickets. If you make an attempt to purchase over the show limit using the same name, address or card number, Gigs and Tours reserve the right to cancel your order at any time without notice. If you are only being allowed to purchase one ticket for a seated event, this could be due to there only being single seats available. If you do not wish to sit on your own, then please do not book. The other reason for only 1 ticket being available could be due to this being the last ticket. Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
No customer service…
Having big problems trying to get any answers to where my tickets are. Looks like I’m about to lose almost £240 because there is no real customer service.
Will never use them again
June 15, 2026
Unprompted review
Reply from Gigs and Tours
Hello , Sorry to hear this. Please log in here - https://www.gigsandtours.com/customerservice where you can submit a form to our online team regarding your ticket query and someone will get back to you before the show. Thanks ^M
Got there in the end
Got there in the end, but wasn't the easiest system to book on and there was confusion over availability.
June 11, 2026
Reply from Gigs and Tours
Hi, sorry that this happened. This on sale was popular with lots of customers trying for tickets at the exact same time. This means that a purchase can take a little longer than usual with availability and ticket types/amounts fluctuating. Thank you for persevering and hope you enjoy the gig either way. Thanks ^M
Ease at booking tickets
June 10, 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Very happy with my experience
Very happy with my experience. It was a very simple and straightforward process to book my tickets. All done in a couple of minutes
June 11, 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
The tickets where on presale and date…
The tickets where on presale and date and time was on time. I have never had issue using gigs & tours .
June 10, 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Got the tickets I wanted and was easy…
Got the tickets I wanted and was easy to purchase, looking forward to the gig.
June 10, 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
I've bought tickets here a good few…
I've bought tickets here a good few times. No bother at all. Hardly worth a review. Paid for tickets. Got them. Thats it.
May 20, 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Always get my tickets from gigs and…
Always get my tickets from gigs and tour when available, booking is always good without any problems.
June 12, 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
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