Gillygifts 

One month ago I ordered from Gillygifts Ltd. Order ref last 4 digits 2974.

Money was taken off immediately on ordering the item online but it still has not arrived.

My e-mails and phone calls have been ignored by this company. On phoning them I have got an answer phone which is very poor for customer-client relations and for a caring company!

Refund given. Business Manager stated that he sent item which should have arrived 10 days after order and subsequently was on holiday. The gift was not received and refund agreed. Matter resolved immediately after posting review. Thanks.

Pleased to say that an issue regarding a refund for an item not available due to end of stock , has been resolved. Refund has been received as agreed.
Thanks

When I had placed the order and realised that delivery was going to be some time due to production timescales I called to cancel the order. After explaining why the order was so urgent Gilly Gifts went beyond expectations in customer services & sorted a satisfactory conclusion. A pleasure doing business

I placed an ordered gifts for my colleagues in India and called Gillygifts the following day as, having done the transaction rather last minutes, I was concerned whether the goods would arrive in time for my flight. I spoke with an extremely helpful and pleasant gentleman who confirmed that the order was already being processed, and furthermore that it met one of the many special offers on the website, even though the amount was only borderline. Amazing - the prices are so competative comapred with other similar businesses - and have free postage and packing! The gifts arrived today, just over a day following our conversation, well packed and in great condition. Now that's what I call good old fashioned service. I shall certainly use Gillygifts again, and recommend them to my friends and colleagues. Thank you Gillygifts!

I have ordered from Gillygifts for many years now whether it be for Lost Dogs or Dapper Dogs. The service has always been friendly, timely and most importantly personal! I would recommend this ervice to anyone!

Gary

I've now dealt with this site four times, on three occasions the goods arrived very promptly. The fourth time I had a phone call to say that the item had been discontinued and would I like to choose an alternative. As I couldn't find an alternative I askes for a refund which was dealt with very promptly. I would recommend this site to anyone.

An easy to use website and simple ordering service. Free P&P was a bonus and was part of my purchasing decision. Very detailed order and invoice forms for my use and understanding. The website explains the intention for delivery times and the reason why it might be a bit later.

My Ewe & Me sheep arrived very well packaged with a hand signed delivery note.

The product range is extensive and one of the best priced, as I have done my research.

As a Company Director making business purchasing decisions and choosing suppliers every week, I would highly recommend this company and its product range.

I ordered last week for Valentine’s Day. My order came within 48 hours and was superbly wrapped. Would highly recommend this site.

I have used Gilly Gifts several times and have always found their service to be of a great quality and received my willow tree and Lilliput lane items for my mothers birthday in plenty of time.

Item ordered from their website but was apparently out of stock. I was not told of this until the money had been taken.
All my emails asking for a refund have been ignored.
Do yourself a favour & stay away from this "business".
I will be in the area on 30 December, so shall pay them a visit & not leave until they have paid up!

i ordered a willow tree ornament before christmas, but i did not recieve it due to supply problems, i was not informed of the problem i read about it on the website. i tried several times to contact the company to recieve a refund and they have not responded !