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Gilmartins Reviews 

241
•
TrustScore 4 out of 5

4.0

Construction Company
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Review summary

Created with AI, based on recent reviews

Considering 200 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the polite and professional tradespeople who arrive promptly, explain issues clearly, and complete repairs with remarkable efficiency. People frequently mention that work areas are always left spotless and tidy, ensuring a smooth and pleasant experience from start to finish. However, some people mentioned experiencing frustrating communication delays, missed appointments, and long waiting times when trying to reach customer support. Others reported dealing with poor workmanship, uncompleted tasks, and temporary fixes that ultimately failed to resolve the underlying problems properly. A few reviewers also noted that some visits resulted only in assessments rather than actual solutions.

What people talk about most

Service

Reviewers express ambiguous feedback about service, with some customers reporting prompt and professional... See more

Staff

Customers consistently note ambiguous experiences with staff, highlighting both dedicated professionals and... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark divide in their interactions. While... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly. Many consumers praise... See more

Customer communications

Reviewers highlight negative aspects of contact, expressing frustration with unreachable support and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wanted too give Gavin a 5 star but the app would not allow me . Gavin came nice and early bang on time.. He was very present and respectable, he kept his work area very clean also I noticed he c... See more

Rated 5 out of 5 stars

Had a repair scheduled for cracks in grout and tiles in the bathroom. Shikesh from Gilmartins arrived promptly on the dot, completed the work to an excellent standard and fixed additional work that wa... See more

Rated 5 out of 5 stars

Ryan was very friendly he was knowledgeable he listened to me explaining the problem and got the job done .he was well equipped experienced and knows what he was doing. Can he be the one to attend if... See more

Rated 5 out of 5 stars

The contractor went above and beyond to resolve our problem, some of the clips has degraded in our shower unit causing a leak, he went and got the required parts and made sure the shower was in safe w... See more

Company details

  1. Construction Company

Contact info

4.0

Great

TrustScore 4 out of 5

241 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(241)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had a new unit fitted by Steve.C

I had a new unit fitted by Steve.C. He arrived on time and kept me updated with what he would be doing throughout. Steve left the area clean and tidy and was respectful and polite.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I’m very happy with the work completed by Mr Renford. He came to repair my cupboard and doors and did an excellent job. He was professional, polite, friendly and took his time to make sure everything was repaired properly.

He clearly takes pride in his work and left everything neat and tidy once he had finished. It was refreshing to have someone come out who was knowledgeable, efficient and genuinely cared about doing the job to a good standard.

Thank you, Mr Renford. I’m very pleased with the repairs and would definitely recommend him. ⭐️⭐️⭐️⭐️⭐️

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant worker

Brilliant worker, great attitude and really nice finish. I’d like to have him next time I have a plastering job done etc

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Really happy with the service. Gavin French was professional, friendly and arrived on time. They explained everything clearly, carried out the work efficiently and left everything clean and tidy afterwards. Would definitely recommend their service.

August 21, 2026
Unprompted review

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