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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their performance and robust build. Many consumers also commend the efficient delivery service, noting that their orders arrived promptly and were exceptionally well-packaged. The staff receives frequent appreciation for their helpfulness, knowledge, and outstanding customer service. People are particularly satisfied with the overall service, finding it professional and supportive throughout their experience. The quality of the products, including custom-built PCs, is a recurring positive theme, with many reviewers expressing their delight with how well their new systems function right out of the box.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the custom-built... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers highlight fast and... See more

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and helpful... See more

Quality

Consumers find quality to be positive, with many praising the excellent build and performance of the PCs.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve always used and recommended PC Specialist, but after this experience, Ginger6 is my new go-to. The build quality, speed of delivery were absolutely spot on. Spec: Intel i9 12900KF... See more

Company replied

Rated 5 out of 5 stars

Even though the delivery arrived later than expected, as we were informed, it was still timely and handled with great professionalism. The packaging was exceptionally impressive. There's just a small... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Ginger 6 PCs! I’m a first time PC user and Kevin answered all my questions and gave me guidance for the best PC to get. It made my buying experience less str... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Gaming service Provider
  5. Video Game Store

Written by the company

Ginger6 is a custom PC builder based in Wolverhampton. We have built and shipped hand-assembled desktops from the same workshop since 2001, and our customers have left over 1,100 verified five-star reviews along the way. We build gaming PCs, content creation workstations, flight and racing sim rigs, and home and office systems. Builds run from £800 to £3000+ on Intel and AMD platforms, paired with Nvidia GeForce RTX or AMD Radeon graphics. Each system is matched to your resolution, your software, and your budget. What you get from us that you do not get from a large online retailer: - A direct line to the person who builds your PC - Honest pre-sale advice with no commission structure behind it - 24-hour stress testing on every system, covering thermals, CPU and GPU stability, memory, and storage - Hand cable management for airflow and long-term serviceability - A 3-year warranty as standard, covering parts, postage, and labour - Lifetime technical support at no extra cost Free UK mainland delivery. 0% finance via PayPal Pay in 3 on orders over £500. Call 01902 714533 or visit ginger6.com to start your build.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

Epic

WOW. It's Freaking awesome
this is the 2nd computer that we have purchased from ginger6and our first one has lasted us 6 years ,never had No problems with it at all & still going strong
We rang Kevin .....
He's absolutely brilliant explained what we wanted & needed from the computer we listened to his advice, is input & like last time we used it & we trusted him & we got what we wanted and it arrived 5 days later it looks so much better in real view than in the pictures on the internet
WOW ..we absolutely Love it
Was so easy to put together & to get it up and running . A very very Big Thank you to Kevin & his Team for all there hard work 👏👏 👏 will recommend ginger6 to anyone who wants a computer

June 25, 2024
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. I was able to track my the progress of the order very closely. Computer was bought for my son and he is absolutely thrilled with the quality and speed. They use APC delivery which you are able to track all day on the delivery so you know when it’s arriving

June 13, 2024
Rated 5 out of 5 stars

Quality Counts.

This is the second time I have ordered a custom PC from them and the service remains as excellent now as it was 10 years ago. Quality build, well packaged and delivered safely in less than 5 days. Would recommend to anyone wanting a PC.

June 12, 2024
Rated 5 out of 5 stars

Great customer service

The delivery was really good. I had a few questions and phoned them, I left a message and within 5 mins they got back to me. My questions where answered with clarity and in terms I would understand. I was told to get in touch any time if I had any more questions. Great customer service.

April 30, 2024
Rated 5 out of 5 stars

Helpful and Efficient

I received support exploring the specification for the replacement PC.
The online ordering process was simple, and the new PC arrived on the promised date.
There were no cosmetic or technical issues.

April 23, 2024
Rated 4 out of 5 stars

Pc was dead on arrival.

Pc was dead on arrival. Power switch and power LED cables were disconnected from the Motherboard but probably shaken loose during transit. Call to customer services resolved the issue. Pc good quality and now working fine.

April 25, 2024
Rated 4 out of 5 stars

Great Service!

Originally, I was a little bit hesitant due to not knowing much about computers. However, some very basic research paired with a solid website containing helpful advise and a easy UI and displayed information made the whole process of picking what was desired easy. Build time and delivery was as said to be and the computer works flawlessly and came as ordered.
The only aspect that felt a little lacking was communication, there were no real issues but suddenly getting an email on the night prior to delivery was a suprise. A nice one, but one that could have maybe have a prior email detailing the build being finished. (This is just me being pretty nitpicky though.)

April 3, 2024
Rated 5 out of 5 stars

Quick and well made

Quick and well made, although I’ve asked for windows 10 not 11…. which I’ll ignore because of the reliability and quality of the service related to the PC assembly and the fast delivery.

April 2, 2024
Rated 5 out of 5 stars

New G6 customer

Spoke to G6! just before the bank holiday weekend and had a chat through various spec questions & the advice was good and stopped me from going spec overboard for no reason.
We thought delivery might take longer than advertised does to the bank holiday weekend but it arrived in time - very impressive!

March 26, 2024
Rated 5 out of 5 stars

Very well made pc but sad and…

Very well made pc but sad and ridiculous that they say it will invalidate your warranty if you fit internal hard drives. I will fit them and see what happens in court in the incredibly unlikely event that my added internal hard drive makes the pc explode

March 11, 2024

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