Ginger Ted Reviews 127

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their thoughtful design, durability, and perfect fit for various dog breeds, including hard-to-fit dachshunds and whippets. Consumers appreciate the warmth, waterproof features, and overall excellent quality of the coats, often highlighting that they surpass other brands they have tried. People also rave about the exceptional customer service, describing it as helpful, friendly, and prompt. Reviewers value the company's responsiveness to inquiries, easy return and exchange processes, and willingness to go the extra mile to resolve issues. The fast delivery service and the inclusion of thoughtful extras in the parcels are also appreciated by consumers.

Based on these reviews

Rated 4 out of 5 stars

Ginger Ted has great quality products and excellent customer service. I’ve purchased from them multiple times and I’m always impressed. Their coats fit well, are warm, waterproof, and thoughtfully des... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The dachshund coats arrived on time. Ginger Ted were brilliant in helping us return one of the coats that didn't fit our oddly shaped dachshund. Ginger Ted suggested an alternat... See more

Company replied

Rated 5 out of 5 stars

We ordered a hi viz coat for our Whippet and had 'Nervous' embroidered on both sides as she's a worrier when walking on the lead. Customer service were super helpful & friendly, and the coat arrived... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Perfect Coat for Rainy Walks! I ordered two waterproof dachshund dog coats for my boys. The material keeps my dogs dry and warm. The long Velcro straps are a huge bonus — they make it so... See more

Company replied


Company details

  1. Pet Store
  2. Clothing Store
  3. Pet Supply Store

Written by the company

1 dog and 2 humans working hard to keep Every Body Covered. Breed specific dog clothing including waterproof coats, harness dog coats, dog fleeces and beds. Waterproof coats for Dachshunds, Greyhounds, Pugs, Frenchies, Bulldogs and Standard Breeds. With or without a harness slot. Lightweight waterproof rain coats. Cosy fleeces with 4 or 2 legs, Sleeveless vests, Dachshund jumpers, Greyhound fleeces, pug, frenchie and bulldog jumpers. All machine washable. Choose long lasting, practical clothing to keep your dog dry and clean on your adventures.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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Rated 5 out of 5 stars

Fits my not so mini Daxi perfectly!

Easy to navigate website, lots of choice. Easy to order and price as expect for the quality. Delivered within a few days. Would definitely purchase from here again.

February 9, 2025
Unprompted review
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Reply from Ginger Ted

Thank you, that's really great feedback

Rated 5 out of 5 stars

Just Awesome!!

Amazing customer service and beautiful coats!!! Absolutely love them. Thank you ❤️❤️

February 22, 2025
Unprompted review
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Reply from Ginger Ted

Thank you so much

Rated 5 out of 5 stars

Lovely warm coat for mini dachshund

Super pleased with the purchase of a waterproof fleece lined coat for my mini dachshund. Perfect fit, great quality, very prompt delivery and all at a great price. Will be buying more items soon!

February 15, 2025
Unprompted review
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Reply from Ginger Ted

Thanks! Hope to see you again soon

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products.
I ordered a coat for my whippet, whom I have had problems getting one to fit properly. My order came the next day! The coat came in a lovely little storage bag, and it fits her perfectly 👌.

January 24, 2025
Unprompted review
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Reply from Ginger Ted

Ted (a whippet) knows how important the right fitting coat is! Really pleased you found us

Rated 5 out of 5 stars

The coat i bought didn't quite fit my…

The coat i bought didn't quite fit my dog (my fault). Ginger Ted swapped the coat for the correct size straight away. Great customer service.

January 29, 2025
Unprompted review
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Reply from Ginger Ted

Thank you, glad you got sorted with the right coat.

Rated 5 out of 5 stars

Good dog towel

Always such excellent service from Ginger Ted. This is a well made quality towel. I haven't purchased any towels from GT before but I think it will last a long time. Lovely to have a complimentary zipped, handle bag with the towel too. Thanks very much, GT.

February 11, 2025
Unprompted review
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Reply from Ginger Ted

Many thanks for your review

Rated 5 out of 5 stars

Lovely dog fleeces

Lovely dog fleeces, a lovely soft and thick fleeces and a good quality material and a lovely choice of colours.
They have a very good range of sizes to fit all breeds of dogs. A much better than fit anywhere else I have seen and it is very hard to find a such a good fit for your pet.
Great value for money and they wash really well.
They come in a lovely zip up bag to keep them in if you wish.
The customer service is brilliant and always very helpful with any enquiries.

January 3, 2025
Unprompted review
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Reply from Ginger Ted

Thanks so much for your review. Stay warm and cosy!

Rated 5 out of 5 stars

The best dog apparel purchased

The best dog apparel purchase I've made so far for my 6 month Yorkie.
I'm delighted with the showerproof coat and the fleece velcro do up coat. My Yorkie hates things over his head and is going through a stage of pretty much refusing to wear anything. However I have in the past bought a coat that does up with velcro and he's fine. Hence choosing the items I did on Ginger Ted.

However, I was blown away not just by the fantastic quality of the design, material, fit, but also how it was packaged, comes with a lovely reusable zip bag that is really cute (and useful!) plus clear instructions on how to care for the items.

My dog straight away was happy for me to put on and the fit is perfect. He has thin hair so feels the cold easily but he was so toasty with these coats.
The plus also is that their is a harness hole which many coats don't have.

The customer service is 5 stars too, happy to advise and are polite. Good one fashioned customer service.

I'm definitely a fan of Ginger Ted and will definitely be purchasing future items for my pup.

January 31, 2025
Unprompted review
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Reply from Ginger Ted

Thank you so much for your lovely review. Really pleased to know you're happy with every aspect. We're a fan of yours too! Enjoy your adventures together

Rated 5 out of 5 stars

Ginger Ted has a fantastic team which…

Ginger Ted has a fantastic team which loves and is very passionate for what they do I have ordered a lot things for my Pug and everything fits him perfectly his blue jumper fits him perfectly also thank you all

February 1, 2025
Unprompted review
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Reply from Ginger Ted

Thank you so much. We strive to make sure everyone has the right products, making sure you're happy on your adventures

Rated 5 out of 5 stars

Difficult to find a coat for our young…

Difficult to find a coat for our young cross breed dog that would fit round her chest and not be too big everywhere else
We bought a red T shirt jumper and it was such a good fit that we bought another in navy the following week

January 10, 2025
Unprompted review
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Reply from Ginger Ted

Now that is great news! Thank you for your orders. Enjoy your adventures :)

Rated 5 out of 5 stars

Really good quality and seems durable

Really good quality and soft and seems like it will be hard wearing. It’s the first collar for my first dog and he seems very happy with it, so that makes me happy.

January 7, 2025
Unprompted review
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Reply from Ginger Ted

Ahh, that's so true. Knowing our dogs are happy certainly makes us all happy x

Rated 5 out of 5 stars

Perfect!

Great customer service and outstanding quality of products. I have purchased from Ginger Ted twice now - our first fleece withstood 2.5 years of adventures! They are really durable compared to the other coats/fleeces we have purchased elsewhere. I purchased from Ginger Ted again earlier this month and made a mistake with the sizing. I contacted Ginger Ted and they were able to amend the order and ship it to me promptly with no hassle at all. Another bonus is that they fit snuggly around our dog. Having a Vizsla with a deep chest and narrow waist can cause difficulty when finding a good fitting fleece/coat, however, we have no issue with this with Ginger Ted.

January 23, 2025
Unprompted review
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Reply from Ginger Ted

Thanks for returning back to us, sounds like your previous fleece had a good time! Hope the next one has lots of fun keeping your Vizsla cosy x

Rated 5 out of 5 stars

Fantastic company

I can't fault Ginger Ted for their quality or service. Their gear is the best fit I have found for my dog and is really well made from lovely materials. She is still wearing the coat and fleece we bought 4 years ago. After trying other brands I recently decided to go back to GT as their stuff has been the best. There was an issue with the courier and although not GTs fault, they responded super quickly and resolved the situation immediately. Excellent service all round 😊

January 18, 2025
Unprompted review
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Reply from Ginger Ted

Thank you for coming back to us! Frustrating when the courier lets us all down, but glad you got sorted in the end x

Rated 5 out of 5 stars

Great value and well made coat

The dog coat we chose is well made and was delivered promptly. We measured our dog using the online advice/guide and when the coat arrived it was a perfect fit. We are very happy with our purchase.

January 2, 2025
Unprompted review
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Reply from Ginger Ted

Thanks for your review. Really pleased you're happy with everything, too

Rated 5 out of 5 stars

Good company

Good company. Quick delivery. Quality products.

January 8, 2025
Unprompted review
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Reply from Ginger Ted

Thanks, we appreciate your review

Rated 5 out of 5 stars

Great showerproof coat with lining

Great showerproof coat with lining. This is our fourth coat from Ginger Ted for our lurcher. Good fit, quality and even managed to pick this latest one up in the sale.

December 30, 2024
Unprompted review
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Reply from Ginger Ted

Thank you! We appreciate you ordering and supporting Ginger Ted

Rated 5 out of 5 stars

Fantastic coats!

I really like the dog coats and thought I would take advantage of the sale to buy a spare Waterproof Shower Coat with Warm Lining and to treat my dog to the Thermal Harness Quilted Coat. I placed my order on Friday and it arrived on Saturday! My dog really appreciated wearing his Thermal Coat to his training class on the very frosty Sunday morning!
My dog now has 4 different styles of Ginger Ted coats and they all fit him very well.

January 12, 2025
Unprompted review
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Reply from Ginger Ted

Oooh great timing all round. Sounds like you've got the whole collection. Thank you for supporting Ginger Ted

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