Giordanocosenza Reviews 6

I bought shoes at this store with an 80% discount. The order was not processed for 3 days. On the fourth day, the seller wrote to me that someone had mistakenly set too big discounts on their website and offered to pay me another 30% of the cost of the goods. Not only is such shifting responsibility to buyers a violation of all trade rules, but I also waited 3 days for a refund from them. The seller at best responds once to 3 sent requests. I strongly do not recommend shopping at this boutique. Please note that out of 6 reviews, 4 are negative. This means a lot.

I bought on their website three times and I always found it very good. Delivery on the pre-established day without the slightest delay. The garments arrived in perfect condition and without problems. I had to return a garment once because of the size I chose incorrectly and everything went well. I recommend this site for the purchase of medium-high garments and for the availability of the staff in charge of the site

I had a very disappointing experience with this store. Initially, they offered to refund my shipping costs, which seemed like a nice gesture. Shipping was 70 Euro (!), much higher than other Italian boutiques. However, after I received the item, they went back on their word and denied the refund. I reached out to customer service to resolve the issue, but their response was unhelpful and dismissive. It’s frustrating to deal with a company that doesn’t honor their commitments. I won’t be shopping here again and would advise caution to anyone considering making a purchase.

I have bought an expensive jacket from them, although it did not fit. Tried to arrange a return, but they did not respond at all. Then I returned it myself to them via post, the tracking information showed that they got the return, contacted them again, but still no response. I will have to look for a further assistance, with help from authorities.