While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as incredibly soft, luxurious, and comfortable. Many highlight the outstanding material, noting its thickness yet lightweight feel, and how well items hold up after washing. The delivery service is also frequently commended for being swift and efficient. However, some customers also noted minor issues, such as items arriving extremely creased, requiring ironing before use. A few people also experienced buttons falling off their pyjamas shortly after purchase.

What people talk about most

Product

Reviewers express high satisfaction with the product quality, describing items as outstanding, fantastic, and... See more

Quality

Consumers find quality to be positive, consistently praising the outstanding material and luxurious feel of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the swift and super-fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The material is outstanding. Thick but lightweight and incredibly soft to touch. They are more than just PJs. They're are the definition of cosy! Whether you're louging around the house with a cup... See more

Rated 5 out of 5 stars

As a customer who's been with you from the beginning, I've always been satisfied with the quality. You can feel the love they put into every piece, the beautiful details worked down to the last detail... See more

Company replied

Rated 5 out of 5 stars

Head over heels in love! These pajamas are an absolute DREAM. My son is 3 and the quality of the material did not go unnoticed. He has formed quite an attachment to them, and I think I might ne... See more

Rated 5 out of 5 stars

I have had such a wonderful experience shopping with Girl Of Muse and will definitely be doing it again. Super fast delivery - I was shocked to see the postman with my parcel so soon! Wearing these... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Girl Of Muse brings you sleepwear and loungewear designed for comfort and calm. Join our community, share your story, and feel valued every day. Let’s make rest and relaxation something special, together.


Contact info

4.9

Excellent

TrustScore 5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous quality of clothing and as…

Gorgeous quality of clothing and as always the best service!!!

December 28, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Thank you, Ewelina, for your kind words!

We're thrilled that you love the quality of our clothing and appreciate our service. At Girl Of Muse, we aim to provide not just stylish clothing, but also a positive and uplifting experience for our community.

Your support means the world to us! Keep spreading positivity!

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Always speedy too which is great! Excellent as always and the pyjamas are a dream to wear.

December 28, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Tracey!

We are thrilled to hear that you had a brilliant experience with our customer service. It's wonderful to know that you find our pyjamas dreamy to wear.

We're grateful for your support and look forward to providing you with more comfortable and uplifting pieces in the future.

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

The best quality!

The best quality!! I’ve waited and saved for this moment lol!! I had the cosiest New Year’s Eve in my cream pyjamas. Had them on for a few hours before my baby got stains all over them, should’ve bought the black ones to be safe lol!! The stains came out and they wash SO well!! Every item I’ve bought from Girl of Muse lasts and washes so well. Love this high quality brand and can’t wait for all the new pieces in the future.

December 28, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Hello Megan! We're thrilled to hear that you had a cosy New Year's Eve in your new PJs!

We're so glad to hear that you're happy with the quality of our pieces. Thank you for being a part of our community, and we can't wait to share more high-quality pieces with you in the future. Stay cosy and positive!

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

First time

I ordered for the first time from girl of muse, my pyjamas arrived packaged well and they are amazing quality so impressed with them! Super soft and cosy I can’t wait to wear them

December 19, 2023
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you, Hollie, for choosing Girl Of Muse!

We're thrilled to hear that your pyjamas arrived safely and that you're loving the quality. We can't wait for you to experience the comfort and softness of our loungewear.

Welcome to our community of positivity and peacefulness. We appreciate your support and look forward to serving you again soon.

Our appreciation,
Your Girl Of Muse Family

Rated 3 out of 5 stars

Repeat purchase …

I have the perfect pair of high waisted leggings from the original collection, so when I saw they were available again I didn’t hesitate to buy them.
Also, as I knew what the quality was like I didn’t take them out of the package until I was ready to wear them.
However, the material is very different. They look and feel more like a sports legging with a slight sheen and are light weight.
It is my fault for assuming and not checking them immediately.
I have bought several other items from GOM since they launched and not had any issues with quality.

November 23, 2023
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Hi Gillian,

Thank you so much for your repeat purchase and for being a loyal member of our Girl Of Muse community! We truly appreciate your support and trust in our brand.

We apologise for any confusion regarding the material of the high waisted leggings you recently purchased. We understand that the difference in material may not have met your expectations based on your previous experience with our original collection.

At Girl Of Muse, we are constantly evolving and improving our collections to provide the best experience for our valued members. We appreciate your feedback and will take it into consideration as we continue to develop our products.

We're thrilled to hear that you have had positive experiences with the quality of our other items. We strive to maintain the highest standards in all aspects of our brand, from design to production, to ensure that you feel confident and comfortable in our clothing.

Once again, thank you for your support and for being a part of our Girl Of Muse family. We are here to assist you with any further inquiries or concerns you may have.

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Really nice quality and the leggings…

Really nice quality and the leggings are really thick and really hold you in! I had a tiny fault with the leggings and they sent a new pair out straight away!

December 5, 2023
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind review, Lily! We're thrilled to hear that you love the quality of our leggings and that they provide the support you need.

We apologise for the tiny fault you experienced, but we're glad we could quickly send you a new pair. At Girl Of Muse, we always strive to ensure our customers are happy and satisfied with their purchases. We appreciate your support and hope you continue to enjoy our products.

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Review

I have purchased 4 items from this company and I highly recommend them! From the comfiest pjs ever, to the warm cosy fleeces! I adore this brand. The quality of the products is outstanding, I definitely recommend!

December 5, 2023
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your wonderful review, Emily! We are thrilled you love the items you purchased from Girl Of Muse. Your recommendation means the world to us!

We are delighted that you find our products to be of outstanding quality. It's our mission to provide comfortable and cosy clothing that brings positivity and peacefulness into your everyday life. We are grateful to have you as part of our community. Keep spreading the love and uplifting others with your positive experiences.

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Amazing brand!

Wow wow wow!

What an absolutely amazing brand this is. Ordered a cosy grey hoodie during the Black Friday sale, the delivery was so quick and the quality is perfect! (All the items I’ve had in the past have been such amazing quality!) the hoodie was slightly too big so I contacted the customer service department to organise an exchange & this was dealt with so quickly and professionally by Jamie & the team. I had my new item within a couple of days☺️.

When returning my item which was too big, we had a slight issue with Royal Mail but this was again resolved brilliantly by the girl of muse team.

The customer service has been 10/10 from start to finish and I couldn’t recommend this brand enough! This isn’t my first order and it definitely won’t be my last 🤍

Keep up the amazing work! Gemma & Jamie you’re smashing it! Xx

December 4, 2023
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Megan! We're thrilled to hear that you had such a positive experience with our brand and that you love your cosy grey hoodie.

We're sorry to hear that the hoodie was slightly too big, but we're glad that our customer service team was able to quickly and professionally assist you with an exchange. We're also happy to hear that any issues with Royal Mail were resolved brilliantly by our team.

At Girl Of Muse, we're committed to providing our Muses with high-quality products and exceptional customer service, so we're delighted to hear that we've met your expectations. We appreciate your loyalty to our brand and look forward to serving you again in the future. Thank you for being a part of our community!

Our appreciation,
Your Girl Of Muse Family

Rated 1 out of 5 stars

Everything has completely SHRANK

Got items from other collections in the past, and they were great! This winter collection 2023, I ordered £350 of clothing and every hoodie I got have completely shrank to completely unwearable of a quick delicate wash, they've shank that much they look like children's clothes, not impressed!

December 4, 2023
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Hi Amy,

We're sorry to hear that you're experiencing issues with your recent order. We understand how frustrating it can be when items don't meet your expectations. We're here to help and find a solution for you.

However, we couldn't locate your specific order based on the information provided. To better assist you, please reach out to our dedicated team at info@girlofmuse.com. They will be more than happy to assist you further and resolve any concerns you may have.

We appreciate your patience and understanding. We value your feedback and want to ensure you have a positive experience with Girl Of Muse.

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

I was so impressed I've ordered again…

I was so impressed I've ordered again within a couple of weeks. Again the new item is superb quality. So cosy and the customer service is first class. Thank you

November 24, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much, Lilly, for taking the time to leave us this wonderful review! We are thrilled to hear that you were impressed with your recent purchase and that you found the quality to be superb.

At Girl Of Muse, we are committed to providing our customers with the best possible products and customer service, so we are delighted that we were able to meet your expectations.

We are also pleased to hear that you found our customer service to be first class. We believe that our customers are an essential part of our community, and we strive to provide them with a positive and uplifting experience every time they shop with us.

Thank you again for choosing Girl Of Muse, and we look forward to serving you again soon. If you need any assistance with your next purchase, please do not hesitate to contact us.

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Absolutely fantastic service and fast…

Absolutely fantastic service and fast delivery and the bonus is the product is lovely quality! I’m size 12/14 and I originally ordered M but when it arrived it was massive so ordered an XS and it fits lovely, still oversized xxx
Thank you so much Gemma and the team at Girl of Muse xxx

November 24, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your wonderful review, Suzanne! We're thrilled to hear that you had such a fantastic experience with our service and fast delivery.

We apologise for the sizing issue you encountered, but we're glad you were able to find the perfect fit with the XS. It's great to know that you love the quality of our product as well. Your satisfaction is our top priority, and we appreciate your feedback.

We can't wait to continue providing you with lovely quality pieces that make you feel comfortable and stylish. Keep being a part of our positive and uplifting Girl Of Muse community!

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Excellent Company

Very quick delivery, and great quality clothing. Will buy again.

November 24, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Toni! We are thrilled to hear that you had such a positive experience with our company.

We pride ourselves on providing quick delivery and high-quality clothing, so it's wonderful to know that we met your expectations. We truly appreciate your support and look forward to serving you again in the future!

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

An amazing brand

An amazing brand! The quality is perfect and customer service replies are fast, will definitely be ordering again☺️

December 2, 2023
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much, Chloe, for taking the time to leave us such a lovely review! We're thrilled to hear that you had a positive experience with our brand and that you're happy with the quality of our products. We take great pride in providing excellent customer service, so it's wonderful to hear that our team was able to assist you promptly.

We can't wait to have you back as a member of our Girl Of Muse family! Thank you again for your kind words and for choosing us.

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Loyal customer

I’ve shopped at girl of muse for a while now and never have anything negative to say.

The quality of clothing is like no other store I’ve purchased from. The customer service is the best I’ve ever received - just keep doing what you’re doing!

November 24, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much, Bronte, for your kind words and for being a loyal customer of Girl Of Muse!

We are thrilled to hear that you have had such a positive experience with us. It truly means the world to us that you appreciate the quality of our clothing and the exceptional customer service we strive to provide. We are committed to continuously exceeding your expectations and delivering the best shopping experience possible.

Your support and trust in our brand are invaluable to us. We look forward to serving you again soon and continuing to be a part of your comfy journey.

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars
Girl Of Muse logo

Reply from Girl Of Muse

Thank you Tracy for your wonderful review! We are thrilled to hear that you loved our product, and experienced fast delivery.

At Girl Of Muse, we strive to provide our community with high-quality products and efficient service. Your satisfaction is our top priority.

We look forward to serving you again soon!

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Cosy brand 😊😊

Girl of Muse always has the best quality clothing. I love the fleeces they are so thick and wash very well. I’ve got one on every colour as they are so cosy. This time I’ve got two pair of leggings and I am impressed , they are not see through at all and super thick. GOM has the best customer service, they are quick to respond and super helpful. Keep doing what you do Gemma , Jamie and the GOM team, you are amazing !!

November 24, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much, Noemi, for your kind words and support! We're thrilled to hear that you love our fleeces and leggings.

We take pride in creating high-quality clothing that is not only comfortable but also durable. It's great to know that you appreciate the thickness and non-see-through nature of our leggings.

We're also glad to hear that you've had a positive experience with our customer service team. We strive to provide quick and helpful assistance to all our amazing club members like you. Your satisfaction means the world to us, and we're grateful for your continued support.

Stay cosy! 🥰

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Great quality clothing

Great quality clothing! Never brought from here before but so happy feels very expensive. Such a nice cosy feeling so happy with my jumper. Can’t wait to buy more I’m now addicted

November 27, 2023
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Jade! We're thrilled to hear that you love the quality of our clothing and that your jumper feels expensive. We strive to provide our Muses with the best quality garments that are not only stylish but also comfortable. We're glad to have you as part of our community, and we can't wait to see you rock more of our pieces.

At Girl Of Muse, we believe that fashion should be more than just about clothes; it's about being part of a community that shares values of positivity, peacefulness, and comfort.

Thank you again for your support, Jade! We appreciate you being a part of our Girl Of Muse family.

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Love the fleece, so warm!

The tracking with royal mail is a bit lacking as it was delayed then couldn’t track due to an error. However it did arrive in a timely manner, still faster than I thought it would get to Australia :) the fleece is so warm and looks great. Thank you .

November 6, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind review, Emilie! We're thrilled to hear that you love the warmth and style of our fleece.

We apologise for any inconvenience caused by the tracking issue with Royal Mail. Rest assured, we're continuously working with our shipping partners to improve the tracking process and ensure a smoother experience for our customers.

We're delighted that your order arrived in a timely manner and even faster than expected! It's great to know that you're enjoying the cosiness of the fleece. We truly appreciate your support and hope to serve you again soon. Stay warm, and have a wonderful day!

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Great company and the customer service…

Great company and the customer service is 5*and they are very responsive to emails and very friendly
I would definitely recommend the clothes, they are great quality and cosy :)
Wouldn't hesitate to recommend this company and will definitely be using again.
Thanks again from a very happy customer 😊

November 20, 2023
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for taking the time to leave such a positive review, Lee! We're thrilled that you've enjoyed both our clothing and customer service.

We strive to provide our customers with the best possible experience, and we're delighted to hear that we've succeeded in your case.

We're also pleased to hear that you found our clothes to be of great quality and cosy. Our mission is to create comfortable and stylish clothing that aligns with our values of positivity, peacefulness, and comfort. We're glad that you feel the same way!

Thank you again for your kind words and for choosing Girl Of Muse. We can't wait to have you back as a part of our community soon!

Our appreciation,
Your Girl Of Muse Family

Rated 5 out of 5 stars

Cozy fleece

Beautiful item and amazing quality. So cozy and will be a staple in my wardrobe!

November 6, 2023
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind review! We are thrilled to hear that you love our cosy fleece and that it has become a staple in your wardrobe.

At Girl Of Muse, we strive to provide beautiful items with amazing quality, so it's wonderful to know that we have met your expectations. We believe that clothing should not only make you look good, but also feel good, and our cosy fleece is designed to do just that.

We appreciate your support!

Our appreciation,
Your Girl Of Muse Family

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look