Excellent experience. Sent my phone using the prepaid label and was able to track the package. Payment was received the same day for the amount quoted without any issues. Perfect.
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See what reviewers are saying
Easy to get a quote and the digital label made sending my old mobile easy too. I half expected them to downgrade my quote but I got the full amount quoted and really prompt payment, so would definitel... See more
I sent two iPhone 11 64GB to MusicMagpie, who invented non-existent faults and dropped their offer for each phone from £68 to £16. This led me to find Gizmo2Go when I read about other people’s simil... See more
Outstanding service from Gizmo2Go. Never used this company before in the past. However, I’ll only use these ongoing. It was super quick and easy from the moment I sent in my device and to them paying... See more
Company replied
Company details
About Gizmo2go
Written by the company
We offer a wide range of high quality refurbished Apple iPhone and Samsung Galaxy smartphones, smart watches and home automation.
All of our products come with:
- 12 Month Warranty
- Free Tracked DPD Delivery
- 30 Day Returns
- Dedicated Customer Care
Get the best deals on refurbished mobiles with Gizmo2Go!
Selling a faulty mobile
Gizmo2Go purchase faulty mobiles with no haggling! We'll buy:
- Faulty Apple iPhones
- Faulty Samsung Galaxys
- Faulty Huawei mobiles
- Faulty Google Pixels
We pay the most competitive prices in the market for Samsung Galaxy mobiles - guaranteed!
Visit our website www.gizmo2go.com for more information.

Contact info
Office 19 Apex House, 3 Embassy Drive, Calthorpe Road, B15 1TR, Birmingham, United Kingdom
- 0330 043 0953
- recycle@gizmo2go.com
- www.gizmo2go.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Very fast response and good exchange price
Very fast response and offered a very good price for my faulty iPhone XR.
Service was effortless and efficient
Service was effortless and efficient. Simple process with quick and easy payment.
I would recommend Gizmo2go to all my family and friends in future.
Honest, fair and fast.
Honest, fair and fast.
Sent the phone on Monday - postage provided by Gizmo2go - payment received on Wednesday. Received quoted amount.
Quick and easy to use website.
Will recommend this company to others - no problems at all.
Thank you for a pleasant and smooth transaction.
I don't care what anyone says
I don't care what anyone says. Bradley and his team treated me really well. I was sceptical, of course, having to send the phone off - you feel like you have lost control as soon as you post it...but WOW! They kept me well informed of how the whole transaction was progressing at every step - even prompting me when the Royal Mail were later than expected delivering my phone to them. These guys are great, you should use them!
Quick turnaround
Quick turnaround from receiving my phone, downloading the address sticker and prompt payment
Great service
In times when you doubt any service and nothing works I have to say this service was great! I got a quote, sent my phone in - got paid! Quick, easy, no problem, none of the issues with re-evaluation that so many of my friends had with other companies. Would definitely use again.
Extremely quick and easy
Extremely quick and easy, just print a label, pop to the post office and same day payment. What more could you ask for. Would definitely use again.
Good price offered and easy site to use
This site is so easy to use. Was provided with a free tracked delivery label to send my phone and within a few days received an email to confirm my funds were on their way and the funds arrived in my accound a couple of days later. Exactly what was promised for my model phone, in good condition. Would definitely recommend to others (already have to my husband!).
Really impressed with the service
Really impressed with the service. I sent my phone and it wasn't wiped properly so they offered to do it for me but I couldn't remember the passcode, and so they sent it back free of charge and then still honoured the price when I sent it back to them properly wiped. Thank you!
Excellent service and was paid quickly
Good experience...
All good thanks. Offer wasn't the highest for my old phone but still up there but decided to go with the generally favourable reviews that Gizmo had. Money as agreed in the bank 4 days after posting. Thanks!

Reply from Gizmo2go
Very straightforward transaction-money…
Very straightforward transaction-money into bank account on receipt of the phone. Would use again!

Reply from Gizmo2go
Problem free process
Process from start to finish was problem free. Was quoted £100 but my faulty phone but on arrival it wouldn’t activate. Gizmo contacted me immediately with a revised offer of £50 and payment was made an hour or so later. Can’t fault them.

Reply from Gizmo2go
100% recommend!
Amazing quick service from start to finish. Posted my phone on Tuesday, payment was in my account 2 days later and the amount I was quoted for my broken phone!
Couldn’t recommend enough & will definitely use again

Reply from Gizmo2go
Good price
Good price, very good helpful service. Money arrived promptly in my account - would definitely recommend

Reply from Gizmo2go
Very easy to do but not a lot of…
Very easy to do but not a lot of communication and it took longer than I thought

Reply from Gizmo2go
got a good price for the phone
got a good price for the phone, easy to deal with

Reply from Gizmo2go
Best price on the market for buying…
Best price on the market for buying phones. I was offered £24 by o2. Gizmo2go over £100. As long as you’re honest they pay the quoted price.
Wish they bought iPads…..

Reply from Gizmo2go
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