Gjensidige Reviews 

21,929
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

We‘ve got all of our insurances by this company and are very happy with this decision. The customer support - in this case Emina - is really excellent, very fast and always delivers the right solutio... See more

Company replied

Rated 4 out of 5 stars

Read their term and conditions very carefully. Cancelling an insurance within a year will cost you 500kr. They probably have other gems like this hidden in their terms and conditions. Insuran... See more

Company replied

Rated 5 out of 5 stars

I had I broke. Window when I came up to my house in Skagen, called you , and immediately everything went fast and got my new window, free of charge . Really what a nice experience. Never had this h... See more

Company replied

Rated 5 out of 5 stars

TOP! Our family decided to change insurance company and move all insurances to Gjensidige, which included: cars, health, travel and accident insurance for all family members, house and indoors and etc... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

Gjensidige er et ledende nordisk skadeforsikringsselskab med virksomhed i Danmark, Norge, Sverige og Baltikum. Gjensidige etablerede sig i Danmark i 2006 og tilbyder forsikringsydelser og -produkter til: Privat, Erhverv, Landbrug samt Kommuner og regioner. Du kan finde mere information på www.gjensidige.dk

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.3

All reviews

(21,929)

2,116 reviews in the last 12 months

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Rated 5 out of 5 stars

Hurtig behandling

Hurtig ekspedition

July 17, 2023
Gjensidige logo

Reply from Gjensidige

Hej Bjørn,

Hvor er vi glade for at du har taget dig tiden til bedømme os - det skal du have tak for!
Dejligt at vi kunne hjælpe dig hurtigt og effektivt videre 💙

Rigtig god dag.

Bedste hilsner
Mikkel

Rated 5 out of 5 stars

Kanon behandling

Kanon behandling.
God velkomst
Ingen ventetid
God behandling.

July 3, 2023
Gjensidige logo

Reply from Gjensidige

Hej Peter,

Tusind tak for, at du har taget dig tid til at skrive det i en anmeldelse af os. Dine 5 stjerner betyder utrolig meget. Dem er vi stolte af.

Rigtig god dag.

Mange hilsner
Mikkel

Rated 5 out of 5 stars
Gjensidige logo

Reply from Gjensidige

Hej Anette,

Hvor er vi glade for at du har taget dig tiden til bedømme os - det skal du have tak for!
Dejligt at vi kunne hjælpe dig hurtigt og effektivt videre 💙

Rigtig god dag.

Bedste hilsner
Mikkel

Rated 5 out of 5 stars

Super

Super!!!!!!!!!!!!

June 28, 2023
Gjensidige logo

Reply from Gjensidige

Hej Peter,

Hvor er jeg glad for at du har haft en 5-stjernet oplevelse!
Det skal du have tak for at dele med os.

Mange hilsner
Mikkel

Rated 5 out of 5 stars

Super service 😊

June 29, 2023
Gjensidige logo

Reply from Gjensidige

Hej Anette

Tak for de søde ord 💙

Hvis du har spørgsmål til dine forsikringer eller hvis du blot ønsker en forsikringsgennemgang, så er du altid velkommen til at kontakte vores dygtige kunderådgivere på telefon +45 70 10 90 09.

Skulle der være yderligere vedrørende din anmeldelse, er du meget velkommen til at kontakte os på Some@gjensidige.dk.

Du ønskes en dejlig dag.

Bedste hilsner
Helen

Rated 5 out of 5 stars

Der er en god kommunikation til so som…

Der er en god kommunikation til so som kunder

June 20, 2023
Gjensidige logo

Reply from Gjensidige

Hej Lars

Tusind tak for de fem stjerner 💙

Hvis du har spørgsmål til dine forsikringer eller hvis du blot ønsker en forsikringsgennemgang, så er du altid velkommen til at kontakte vores dygtige kunderådgivere på telefon +45 70 10 90 09.

Skulle der være yderligere vedrørende din anmeldelse, er du meget velkommen til at kontakte os på some@gjensidige.dk.

Du ønskes en dejlig dag.

Mange hilsner
Helen

Rated 5 out of 5 stars

Amazing service

Amazing service, tak

June 9, 2023
Gjensidige logo

Reply from Gjensidige

Hej Ella

Tusind tak for den fine anmeldelse.

Det er præcis den oplevelse, vi gerne vil give hver gang 💙

Hvis du har spørgsmål til dine forsikringer eller hvis du blot ønsker en forsikringsgennemgang, så er du altid velkommen til at kontakte vores dygtige kunderådgivere på telefon +45 70 10 90 09.

Skulle der være yderligere vedrørende din anmeldelse, er du meget velkommen til at kontakte os på some@gjensidige.dk.

Du ønskes en dejlig dag.

Mange hilsner
Helen

Rated 5 out of 5 stars

Hurtig svar

Hurtig svar. God behandling

June 8, 2023
Gjensidige logo

Reply from Gjensidige

Hej NIels

Hvor er jeg glad for at du har haft en 5-stjernet oplevelse 💙

Det skal du have tak for at dele med os.

Hvis du har spørgsmål til dine forsikringer eller hvis du blot ønsker en forsikringsgennemgang, så er du altid velkommen til at kontakte vores dygtige kunderådgivere på telefon +45 70 10 90 09.

Skulle der være yderligere vedrørende din anmeldelse, er du meget velkommen til at kontakte os på Some@gjensidige.dk.

Du ønskes en dejlig dag.

Bedste hilsner
Helen

Rated 2 out of 5 stars

Poor service providers

Poor service providers. Not possible to be referred to a specialist.

June 2, 2023
Gjensidige logo

Reply from Gjensidige

Hi Martin

Thank you for the pleasant conversation.

As I said, we regret that we have misunderstood your wish regarding the place of treatment and have therefore also changed your grant today.

We hope you will be satisfied with your treatment.

You are always welcome to contact us with questions about how to use your insurance on tel: 70109009.

Best regards
Sofie

Rated 5 out of 5 stars
Gjensidige logo

Reply from Gjensidige

Hej Karin,

Tusind tak fordi du deler din oplevelse med os.
Jeg er glad for at læse, at vi kunne hjælpe dig hurtigt videre :-)

Mange hilsner
Mikkel

Rated 5 out of 5 stars

Keep and simple

Kwik and simple

May 10, 2023
Gjensidige logo

Reply from Gjensidige

Hej Peter,

Tusind tak for de fem stjerner og de flotte ord :-)
Mange hilsner
Mikkel

Rated 5 out of 5 stars

God service

Fantastisk service og hurtig ekspeditionstid 🙏

April 30, 2023
Gjensidige logo

Reply from Gjensidige

Hej Jane,

Hvor er vi glade for at du har taget dig tiden til bedømme os - det skal du have tak for!
Dejligt at vi kunne hjælpe dig hurtigt og effektivt videre :-)

Rigtig god dag.

Bedste hilsner
Mikkel

Rated 5 out of 5 stars
Gjensidige logo

Reply from Gjensidige

Hej Leon,

Tak fordi at du har taget dig tid til at bedømme os :-)
Det er netop sådan vi ønsker, at du skal have det, når du har været i dialog med os.

Mange hilsner
Mikkel

Rated 5 out of 5 stars

Very Satisfied with the Service and…

Very Satisfied with the Service and Quick response time

May 10, 2023
Gjensidige logo

Reply from Gjensidige

Hi Romy

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you were very satisfied with our service and the quick response time. If you need any further assistance in the future, please do not hesitate to contact us.

Best regards,
Mikkel

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