Gleaming Company Reviews 1

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Absolute shame!

I only found time to write this review now as I was cleaning my house after "excellent" services of this company.
Booked an "after renovation cleaning" for the new house almost a month in advance. The offer stated 770 eur for 140sq m house and 13hours of cleaning. The website said the cleaners would use professional equipment etc. so expectstions for this price was high. Four days before the scheduled cleaning, a representative reaches out to me to ask if the cleaning can be rescheduled due to one of the teams members unavailability. This was absolutely not possible for me as I already scheduled the move, etc. and schedule was tight. They agreed to proceed with the initial date, but asked to leave the keys for the cleaners, so they would start at 7am. It has been agreed that we would arrive around 10am to oversee the process. To our surprise, when on the day we arrived at 10 am, everyone was gone. By the look of the things, I was not sure if anybody visited at all. I called the company and was told that the cleaners left 30 min ago. This means they (3 people) spent 2,5 hours on 140sq m house. As I walked around, there were dust everywhere, one floor was completely untouched, toilet was still dirty, nobody even opened the drawers. I called the company and raised my concern. They sent the cleaners back. 3 people with a bucket and one cloth arrived. They did fix some dusty spots, but afterwards I found so much more. Next day they asked to send the cleaners again, but at that point it was not possible for us as we moved our dog already. We settled on 200eur discount.
The quality of the cleaning is very very low. Nothing like the Web site promises. I was sold by all the positive reviews, but I have a feeling those are friends writing them. Absolute scam of a company.
Never again going to use their services again.

January 23, 2026
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