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Glenigan | A Hubexo Product Reviews 

721
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise staff and account managers for their exceptional helpfulness, extensive knowledge, and proactive guidance. Many appreciate the clear, tailored training sessions, making the system easy to understand and use effectively. Customer service is consistently highlighted as excellent, with people noting responsive and supportive assistance. However, some customers noted that the service did not always deliver as promised, with concerns about projects not being listed or information being inaccurate. A few also felt contract terms were problematic, leading to dissatisfaction with renewal practices. Some reviewers were not happy with the overall experience, feeling the company lacked understanding of client challenges.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

User experience

People report positive experiences with user experience, often highlighting the platform's user-friendliness... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are knowledgeable,... See more

Service

Customers consistently note positive experiences with service, often highlighting responsive, proactive, and... See more

Website

Reviewers highlight positive aspects of the website, noting its user-friendliness and detailed information.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more

Company replied

Rated 5 out of 5 stars

Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more

Company replied

Rated 5 out of 5 stars

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more

Company replied

Rated 5 out of 5 stars

Emma Shale provided an excellent service from the start. She is professional, knowledgeable, and always quick to respond to any questions I have. Throughout the process, she explained everything clea... See more


Company details

  1. Business Development Service

Written by the company

Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

721 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(721)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Teams Meeting

I had a really productive Teams call with my account manager, Emma, and I couldn’t be happier with the support she provided. She took the time to walk me through key features in Glenigan, especially around using ranking lists more effectively, and explained everything in a clear, practical way that I can put into use straight away.
What really stood out was how proactive and genuinely helpful she was. Emma offered to review my saved searches, investigate projects I couldn’t access, and even help arrange training for another team member. It’s rare to get support that feels this tailored and hands‑on.
Overall, a really positive experience, knowledgeable, friendly, and incredibly supportive. Thanks, Emma!

March 17, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Paul,

Thanks for sharing such positive feedback. It’s great to hear that your call with Emma was so useful and that you were able to come away with some practical tips you can start using straight away. Making sure customers get real value from features like ranking lists is exactly what those conversations are for.

Emma will be really pleased to hear your comments. She always goes the extra mile to make sure everything is working as it should and that your team has the support they need.

If there’s anything else we can help with, just let us know.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Emma was fantastic with our training…

Emma was fantastic with our training introduction. She did a really good job of tailoring the training to our specific needs and preferences as a business. She helped us to feel more confident using the platform and has been great at checking in with us.

March 11, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Chloe,

Thanks for taking the time to leave such a lovely review. It’s great to hear that the training session was helpful and that it left your team feeling more confident using the platform. Emma always puts a lot of effort into making sure sessions reflect how each business actually works day to day, so she’ll be really pleased to hear your feedback.

If there’s ever anything else we can help with as you continue using Glenigan, just let us know.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Glenigan Introduction with Dawn

I had a very informative & productive introduction to Glenigan's this morning.
Our Account Manager (Dawn) was extremely helpful in setting us up with some initial "saved searches" & subsequent "email alerts" based upon our specific requirements.
Thank you for your support Dawn ☺

March 13, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Lanty,

Thanks for the great feedback, really good to hear your introduction with Dawn was so informative and productive.

Sounds like getting those saved searches and alerts set up around your requirements has got you off to a strong start.

Thanks again for sharing, I’ll pass this on to Dawn.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Ciaran was great

Ciaran was great, helpful and explained everything!

March 13, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Joe,
Thanks for the review, great to hear Ciaran was able to help and keep things clear and straightforward.

I’ll pass this on to him, he’ll appreciate it. If you need anything else, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan training …

I had a teams meeting yesterday with Natalie Baume from Glenigan - Having not used the platform for some years Natalie did a sterling job 👏 I now have much better understanding of the portal and look forward to using the data
Thank you

March 11, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the review, really glad Natalie was able to get you back up to speed. Good to hear the session gave you a clearer understanding of the platform, especially after some time away.

I’ll pass this on to her. Hope you get plenty of value from the data, and if you need anything else just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great training with Tiffany

Great training with Tiffany, was very clear and very helpful.

March 11, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Sonia,
Thanks for the review, great to hear the training with Tiffany was clear and helpful. That’s exactly what we aim for.

If you need anything else, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great system and great training

Great system, training with Natalie was efficient and helpful. Didn't take too much time whilst giving a detailed run down of the important parts.

March 4, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Elliot,

Thanks for the review, glad to hear you are finding the system useful. Good to know the training with Natalie hit the right balance and covered what you needed without taking up too much time.
I’ll pass this on to her. If anything else comes up, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Relaxed Efficient Interaction - Happy Days !!

Very easy person to communicate with, pleasant and very efficient. Looking forward to future interactions. Slick operator !!

March 2, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the great feedback, really glad you had such a smooth and easy experience. Good to hear it’s been both efficient and easy to work through. We will aim to keep it that way moving forward.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan

Great system that provides a lot of opportunity.

Natalie is very helpful, she navigates the system really well whilst making it easy to follow along and understand.

March 2, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Dean,
Thanks for the review, really good to hear you are getting value from the system and the opportunities it brings. Great to know Natalie has been able to guide you through things in a way that makes it easy to follow and understand.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Natalie is very helpful and super quick…

Natalie is very helpful and super quick with coming back to me. Her Patience with my team is incredible as they tend to ask the same things over and over - so Thank you Natalie
Also she sends me reports I cant get and they are really useful for 121s

March 2, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Davie,

Thanks for the great review, really appreciate you taking the time to share it. It’s good to hear how helpful and responsive Natalie has been, and we know exactly what you mean about the patience. Glad the reports have been useful as well.

I’ll pass this on to Natalie, she’ll be pleased to hear it. If you need anything, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

The right choice

Working with people that know their subject well and how to relate in a positive and friendly way is a pleasure! I had a choice and Glenigan has never let me down. Thank you Clare B and Natalie B, top team!!

March 1, 2026
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Anthony,

Thanks for the great review, really appreciate you sharing it. It’s good to hear Clare and Natalie have been so helpful and easy to work with. Glad to know you feel you made the right choice with Glenigan.

I’ll pass this on to them, they’ll be pleased to hear it. If you need anything, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great, clear, concise introduction

Dawn was very knowledgeable and really simplified the system for us as well as implementing common saved searches for us.

February 20, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for your feedback, Kyle. We appreciate it, ad will let Dawn know of your experience.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

I had an introduction with Dawn earlier…

I had an introduction with Dawn earlier today, I found this tutorial session really productive.
Thank you for your support Dawn :-)

February 19, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for your feedback, Zara. We appreciate it, ad will let Dawn know of your experience.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

I found the session to be excellent

Emma was very patient and knowledge. I found the session to be excellent

February 18, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you, Jin. We appreciate your feedback, and will let Emma know.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Had a TEAMs meeting with Dawn Mitchell…

Had a TEAMs meeting with Dawn Mitchell which was just what I required as she cleared everything up and made the way forward so much easier in terms of accessing the information I required.

February 13, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for your feedback, Paddy. Much appreciated.

Regards,

The Glenigan Team

Rated 1 out of 5 stars

Glenigan promised unrivalled research…

Glenigan promised unrivalled research capability to provide us with the names and contacts of Main Contractors on projects where we had already received an enquiry. We checked the previous three months of our tenders and Glenigan did not even list the projects. Where we did find a couple of projects listed they had no MC information.
We provided them with a specific project to research and they then listed a group of MC's they had contacted, none of which were tendering. Absolute rubbish service. They are now chasing us for payment since we cancelled their D/D. Read other reviews here about their aggressive cancellation policy.

February 18, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for sharing your feedback, Adrian.

We’re really sorry to hear that your experience didn’t match what you were hoping for. We know how important dependable project information is when you’re trying to move work forward, and we never want customers to feel let down.

Our research teams work hard every day, supported by partnerships with leading organisations across the UK construction industry, to ensure our data is reliable. Your comments help us understand where things may not have felt right for you.

Although we’re not able to discuss account‑specific details publicly, Your feedback will also be shared with the relevant teams for internal review.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Dawn was very helpful

Dawn was very helpful. good insight to new features that Glenigans has. and an excellent recap to the system and to make sure that it is being used to the full extent.

February 13, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for your feedback, Adrian. We appreciate your review of our services, and will pass on your review to Dawn.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Very informative session with Dawn.

With Dawns help today I was able to understand how to use glenigans in a much more effective and time saving manor, with Dawn also providing a detailed explanation of how to use all the tools on the site correctly to target the type of clientele I am looking to find on the platform as well as having the patience to answer any questions I had. Many thanks.

February 12, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you, Ronnie. We're sure Dawn will be thrilled to hear your feedback. We will be sure to pass it on.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Great Session with Tiffany

Great Session with Tiffany. Really helpful with some really good tricks.
Thanks

February 10, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you Nigel. We will be sure to let Tiffany know of your feedback.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Tiffany was great! a brilliant asset to the business

Tiffany was brilliant, very knowledgeable and understands the market and her customers need. Found the training very useful and will add real value to my working day

February 10, 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for your feedback, Tom. We will be sure to let Tiffany know. Our team is here to help.

Regards,

The Glenigan Team

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