GlitterGoth 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Received the wrong product (Alchemy's fault, not GlitterGoth - right box sent, wrong product inside box!) & cannot fault GlitterGoth's customer service in rectifying the error. Top notch communicati... See more

Rated 5 out of 5 stars

Would recommend Glittergoth to anyone. Very wide selection of Alchemy Gothic Jewellery and other items to choose from at various prices to suit your pocket. You are sure to find something that is to... See more

Company replied

Rated 5 out of 5 stars

This is a new Alchemy pendant in a medieval/steampunk style. It looks a little like an orrery with concentric metal rings pivoted at 90 degrees to one another. The rings can lie flat or be out of plan... See more

Rated 4 out of 5 stars

First of all, wonderful packing! I have experienced at proper web-shopping site once that I got Alchemy Gothic product completely naked (without their official packages) in a normal envelope! When I... See more

Company replied

Company details

  1. Jewelry Store

Information provided by various external sources

We work hard to make sure our customers have a no-hassle, no-stress shopping experience. With prompt customer service, free shipping offers across the globe and guarantees on all our items, we are happy to provide you with the Alchemy Gothic jewellery you want, and to assist you immediately if anything goes wrong.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great item at a great price

Really good prices for Alchemy Gothic products, fast and free shipping. Gorgeous genuine Alchemy product that is just as described, although a little smaller than I was expecting. Very pleased with purchase, will definitely be buying from again.

August 11, 2015
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

Hello,
Thank you for leaving us a review. It's wonderful to know how happy you are with the Alchemy products and our services. If I can be of any help, either now or in the future, please just let me know.
Abi
GlitterGoth Sales

Rated 5 out of 5 stars

Great Quality and Service

Items ordered were accurate to the pictures on the website and of good quality and were received within 4 days.
Will recommend to all my friends

August 6, 2015
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

Hi Sharon,
I'm delighted to hear that you enjoyed your products and that you'd recommend our service. If I can help you with any future orders, please let me know and I'll be happy to assist you.
Many thanks and best wishes,
Abi
GlitterGoth

Rated 5 out of 5 stars

Excellent variety and reliable every time

Always a guaranteed positive experience with GlitterGoth, professional and reliable with a great range of products from older hard to find pieces to brand new releases. My partner and I have been recommending them to friends for years and I certainly wasn't disappointed with my order this time! Delivery time can be within two days to even our most remote part of Scotland and the package is always safe, secure and well wrapped so no chance of your jewellery getting cracked or scuffed in the post. Prices cannot be beaten for brand new Alchemy

August 4, 2015
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

Hi rebecca,
I'm so glad to hear how much you enjoyed your experience with GlitterGoth, and to know your parcel got there safely.
If we can be of any help to your or your partner in the future, please don't hesitate to get in touch and we'll see what we can do.
Best wishes,
Abi
GlitterGoth

Rated 5 out of 5 stars

Brilliant!

I ordered two items yesterday afternoon as a birthday present for my best friend, and I was slightly worried that I'd left it a bit late as it's her birthday this weekend. To my amazement the gifts arrived bright and early this morning, packaged really securely in lovely tissue paper and were even nicer than they appeared on the website! The website has a large range of different products so it's easy to find something for everyone and the prices are really reasonable as well. I am absolutely delighted by the service provided by Glitter Goth, it really can't be faulted - massive thank you from a very happy customer.

July 28, 2015
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

Hi Susie,
I'm so glad to hear that the items you ordered arrived promptly, and that you were happy with your purchase. Thank you so much for your review, and if you have any questions, now or in the future, about GlitterGoth or any Alchemy products, just get in touch and I'll do my best to help you.
Best wishes,
Abi
GlitterGoth Sales

Rated 5 out of 5 stars

Eye of Providence handbag

I absolutely LOVE my handbag! It is, forgive the pun, extremely eye-catching! Everybody looks at it :-) The ordering process was seamless and I had one communication with the team at Glitter Goth and they were speedy, helpful and very pleasant. All in all, a great experience and GG has definitely become one of my favourite places to visit now for very cool stuff! Thanks again. Top marks.

July 25, 2015
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

I am delighted to hear how much you enjoy your bag, and I'm glad I could be of help to you when there was a delay with your delivery.
Thank you so much for shopping with us, and if we can be of any assistance in future, please let us know.
The GlitterGoth Team

Rated 5 out of 5 stars

Fast delivery, excellent customer service and FANTASTIC products!

I ordered an 'Automaton's Eye Ring' it was packaged really well and delivered super fast. I ordered the wrong size though and even though it was MY error, they were really friendly and understanding!
I returned the ring and got a different size replacement sent to me straightaway!
Will definitely be shopping with GlitterGoth again soon!
Emma, UK.

May 22, 2015
Unprompted review
Rated 5 out of 5 stars

Ordium Coelestium Mechanicum Necklace

This is a new Alchemy pendant in a medieval/steampunk style. It looks a little like an orrery with concentric metal rings pivoted at 90 degrees to one another. The rings can lie flat or be out of plane and the rings are marked with visually interesting inscriptions. It is an attractive pendant and I wear it quite a bit. It comes with a copper coloured chain and is well made. I am pleased with it. As usual the service from GlitterGoth was good and their prices are better than those of competing suppliers.

April 22, 2015
Unprompted review
Rated 5 out of 5 stars

Very satisfied with GlitterGoth and ready to make more orders

I ordered a Wyverex earring from Alchemy Gothic at GlitterGoth which only took around two weeks to arrive, in very good conditions with the receipt and detailed instructions in case I wanted to return it. Previously GlitterGoth had promptly comunicated with me when needed and awnsered my questions regarding the product. I am sure to order again from them soon enough! ~~ a happy customer

March 20, 2015
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

We are absolutely delighted that you are pleased with our service, and all the information we offer along with your item upon dispatch. If we can be of any assistance with future orders, please let us know.
Many thanks and best wishes!
The GlitterGoth Team

Rated 5 out of 5 stars

Quick delivery

Ordered some ear rings and a pendent. Arrived quickly, and very well packed. Nice touched was the cosmetic black tissue paper wrapping inside the box.

2nd order. Ordered a couple of items. Arrived quickly and safely packed. Love them

February 22, 2015
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

We are absolutely delighted that you are pleased with our service. If we can be of any assistance with future orders, please let us know.
Many thanks and best wishes!
The GlitterGoth Team

Rated 5 out of 5 stars

Fast shipping and secure package

As always, their service is great. The parcel was dispatched very fast even it was just before Christmas. I had a time to wrap nicely. Their customer service response is very fast and reliable. I highly recommend GlitterGoth!

January 14, 2015
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

We are delighted you have enjoyed our service, and if we can be of any assistance with future orders, please let us know.
Many thanks and best wishes!
The GlitterGoth Team

Rated 5 out of 5 stars

Yay!

Thank you for the fast delivery. The jewellery is even more beautifully than in the pictures. Normally "free international shipping" means to every place on earth including narnia, BUT not to Switzerland. I was very pleased that the delivery was truly free and super fast! I will order new stuff today. :-)

January 13, 2015
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

Dear Tanja,
I am delighted your order arrived with you safely, and that your items were even better than you expected.
If we can help you with any future orders, please do not hesitate to get in touch.
Best wishes,
The GlitterGoth Team

Rated 5 out of 5 stars

Beautiful!

This is a lovely, beautiful ring and I have had compliments on it!

December 31, 2014
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

Dear Alicia,
I am delighted that you have enjoyed the ring you purchased. If I can assist you with any orders in future, please do not hesitate to get in touch.
Best wishes,
The GlitterGoth Team.

Rated 5 out of 5 stars

Customer services

Most Customer services are not usually that good, some are but most not,GlitterGoth on the other hand are excellent, Royal mail dropped the ball so to speak, but Customer services at GlitterGoth didn't even miss a step, Prompt e-mails, direct action, empathy.Would not hesitate to recommend this company, in fact I think I may well be ordering again soon.Steve

December 10, 2014
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

Hi Steve,
I was happy to help, and I apologise again for the trouble you experienced with the deliver of your item. I'm glad that we could resolve the issue to your satisfaction. Thank you for your wonderful feedback, and if I can offer any assistance with any future purchases, please don't hesitate to get in touch.
Best wishes,
The GlitterGoth Team.

Rated 5 out of 5 stars

The Westenra Choker (P593)

I have quite a few Alchemy pieces I want to buy and I found the Westenra Choker here for a good price (the cheapest I had seen). It just arrived and I'm thrilled with it, it's gorgeous. It only took two days to get here, I choose free shipping that is supposed to take 2-5 days and when I get an shipping estimate like that it usually arrives closer to the end of the estimate. It was nicely and securely packaged and I will definitely be buying more from Glitter Goth.

December 3, 2014
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

I am delighted that we could offer you the best price on the item, and that you enjoyed our service. Thank you for your wonderful feedback, and if we can offer any assistance with any future purchases, please don't hesitate to get in touch.
Best wishes,
The GlitterGoth Team.

Rated 5 out of 5 stars

Nevermore Cross Necklace

Purchased as a birthday present for our 13 year old grand daughter.
Goods ordered on line and received the next day. The necklace was of good quality and by the reaction of grand daughter, it could have been the Crown jewels !
Christmas request is for more of the same so we are browsing the site for more ideas.
I would have no qualms about recommending purchasing from Glittergoth.
.

November 29, 2014
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

I am thrilled to know that you enjoyed your purchase so much, and thank you for leaving such a wonderful review of our service. If you would like help with any future purchases or have questions about any of the products, please do get in touch and I'll do my best to help you.
Best wishes,
Abi
GlitterGoth

Rated 5 out of 5 stars

Alchemical Service

After my previous Alchemy dealer went downhill, I hunted around for a new shop and decided to try out GlitterGoth. The prices were about the same and the free international shipping sealed the deal. I have placed 4 orders with GlitterGoth and soon discovered that their 5-Star Customer Service was not just for show. My orders were always shipped with lightning speed and any inquiries I made were answered within 24 hours--sometimes a couple hours after I sent the message!

GlitterGoth is now my one and only Alchemy dealer and I will probably purchase from them until the world ends. Thanks for such incredible service!

November 22, 2014
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

I am delighted to know how pleased you are with our service and our products. Thank you for this wonderful review, and if we can ever offer further assistance with future purchases, please do not hesitate to get in touch.
Best wishes
Abi
GlitterGoth

Rated 5 out of 5 stars

One of its Kind

I love GlitterGoth accessories as they are one of a kind and the online purchases have all gone smoothly.

November 15, 2014
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

I am so glad you enjoy our products and our services. Thank you for using GlitterGoth, and if I can be of any assistance with future purchases, then please let me know.
Abi
GlitterGoth

Rated 5 out of 5 stars

so fast, so awesome

Love alchemy gothic stuff but find it pricey and sells out fast. Glittergoth had some nice stuff in and good prices. More than happy with the service as even with free delivery it still arrived quickly. I think maybe two days from ordering.

My only criticism is there isn't enough stuff on the website!

November 7, 2014
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

Dear Ruth,
I'm so pleased you enjoyed our products and services. Thank you for using GlitterGoth, and we look forward to helping you in future.
Best wishes,
The GlitterGoth Team

Rated 5 out of 5 stars

GlitterGoth is w/o a doubt the best Alchemy Gothic store on the web!!!

I'm a HUGE Alchemy Gothic jewelry fan. I'd put money on it that I'm their biggest fan (and GlitterGoth's biggest fan). My taste in jewelry is very difficult from the mainstream styles they have. I'm not a follower. I don't follow the trends, what's "in". I have my own style. I don't associate with any label. I'm always looking for different jewelry. Something I don't have to worry about seeing on someone else when I out. I've been overly obsessed with jewelry since I was a little girl. Obsessed isn't even close to how much I love jewelry or how much I love Alchemy Gothic. Gothic and Victorian/Steampunk style jewelry is my most favorite.... obviously. Lol My collection is forever growing. I'm always searching the web for stores that carry large selections of Alchemy Gothic jewelry and when I came across GlitterGoth I was in heaven. They have a huge selection and they're always the one to come out with Alchemys newest jewelry the fastest. Their prices are unbeatable and their customer service is astounding. They go above and beyond to make sure they can do everything in their power to make the customer happy. They go out of their way to help you and are extremely personable. They always reply within no more than an hour of sending your email. And their shipping is lightening fast. I'm in the United States so over sea's orders can be unpredictable but my orders get to me no longer then 9 days. They always ship the orders out next day or if you're in a rush they'll work with you to get it to you quicker. They are incredibly accommodating and have no problem going on out their way for you. Even if it's an inconvenience to them they're still more than willing to do anything they can to help you out. GlitterGoth is without a doubt my most favorite internet store. I will definitely be a life time repeat customer! I wish there was a way I could thank them better for what they've done for me than just saying thank you. They deserve so much more. They sell my favorite jewelry line and they themselves are just incredible. I could go on forever about how much I love this store! This store is most definitely award winning! I'm trying to do my best to get them recognized more by sharing them on Facebook all the time and telling everyone I know about them. They deserve the recognition and if I can help I definitely will. It's rare these days to find a store that actually cares about their customers. Now a days all store care about is their sales, how much money's coming in. If it's something that isn't in their job description they won't do it. Not here at GlitterGoth though. There's nothing they won't do for their customers! :) As I've said, the best online store on the whole internet!!! I'm so excited for my next purchase!!!! Just waiting to get pain and then I'm making a big order!! Can't wait!! Every time I order for GlitterGoth it's like Christmas! Lol I HIGHLY recommend this store to EVERYONE! You won't be disappointed!! I guarantee it!

October 12, 2014
Unprompted review
Rated 5 out of 5 stars

Very satisfied!

The product is very wonderful! It is bigger than what I expected. The order arrived on time, the service was excellent.

September 19, 2014
Unprompted review
GlitterGoth logo

Reply from GlitterGoth

Dear Vanessa,
Thank you so much. We're so pleased to hear you had an enjoyable experience with us, and we look forward to seeing you again in future.
Best wishes,
The GlitterGoth Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look