Glitter Planet Reviews 142

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been using the products from Glitter Planet for years now! Their acrylic powders apply like butter, their nail tips, brushes, gel polishes, salon nail essentials, I wish I could give a 10 plus... See more

Rated 5 out of 5 stars

Gliterplanet’s/Nail Mate’s acrylic cover powders have always been my staple and they never disappoint. They’re soft and buttery and work so well for beginner and advanced nail techs alike. They don’t... See more

Rated 4 out of 5 stars

The delivery was quick and the glitter colours are lovely. I especially liked the pastels. I was however disappointed with the thickness of the bright orange glitter as its near on impossible to art w... See more

Rated 5 out of 5 stars

Excellent company with reliable products, packaging and delivery! Prices are reasonable compared to others on the market! Nail tip stands are the only ones I’ve found that are metal and not cheap plas... See more

Company replied

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Acrylic products

Perfect professional products that are beautifully packaged. I can't say enough good things about this company! I'd highly recommend Nail Mate acrylic system, gel polishes and acrylic brushes, they are high quality and well designed. Glitters are absolutely stunning!Orders have always been delivered promptly.

February 8, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, a scam they did not send one of my items and i have emailed them multiple multiple times and they are ignoring all of my emails. I have returned my other products unused and they are also not responding. Do not buy from here it is a scam!!!

March 23, 2023
Glitter Planet logo

Reply from Glitter Planet

Hi Sairah,

I am very sorry it has taken a couple of days extra for us to respond, this was due to the easter holidays, and we returned to work on Tuesday, so it has taken a couple of days to catch up. I just wanted to let you know that I emailed you about your order to get the situation fixed. I appreciate your understanding.

Kind regards,

Shaun

Rated 5 out of 5 stars

Love glitter planet…

Ordered many times from glitter planet uk and never had any issues. Shipping is always very quick (I’m in Ireland). Quality of the products are always 110%, packaging always perfect and they have a lot of styles/lengths of tips which makes my life so much easier. They’re coloured acrylics are some of my faves. And there’s so much nail art to choose from i always find what I’m looking for as they stock all the current trends. Overall this is one of my absolute favourite nail companies and I 100% recommend

March 24, 2023
Rated 1 out of 5 stars

DPD Lost/stole my parcel I’m yet to…

DPD Lost/stole my parcel I’m yet to receive full refund or replacement.
I ordered an acrylic brush from this company on the 1st march, I waited in all day twice for dpd to deliver, the first time the driver claimed I was not home the second time the driver claimed he delivered even though both dates I was sat at home watching his movements on the map via the link sent to me. Driver completely skipped my street and continued on.

I raised a complaint with dpd and asked for the form to make a claim, I was told twice that glitterplanet would need to make the claim for the lost package.
I received a refund for my shipping costs of £5 on 6th march, but no reimbursement of replacement for the item lost. I waited a week for any update on my item or refund.

I wanted to make sure that that my refund would be from the company that lost the parcel. On the 21st of march I spoke to dpd again who said I can not make the claim for the money back from them for the lost item it has to be glitterplanet who makes the claim for the lost item. I spoke to glitterplanet again and asked about my refund or replacement. On the 23rd of march I received an email saying another brush would be sent out to me via Royal Mail instead of dpd, shortly after I received another email with my order for the replacement stating it would let me know when it was shipped.

Two weeks my order status hasn’t changed and I haven’t received anything.

£32 pounds minus the delivery fee of £5.94 on an item I never received.

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Send a message via Instagram and received a response right away. Additionally, I love their products and the price won't break the bank. Shipping to the United States is quick as well!

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Glitter Planet Products are a must have!!!!

I have been using the products from Glitter Planet for years now! Their acrylic powders apply like butter, their nail tips, brushes, gel polishes, salon nail essentials, I wish I could give a 10 plus star rating. Also I live in the USA, they are located in the UK, & I always receive my orders within 4-5 days once I have placed my order! Their customer service is absolutely phenomenal & I cannot say enough amazing things about this company, once you place your first order, your completely hooked!

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing products!

Amazing products. The glitters are out of this world. I have made several orders and never disappointed. Delivery is fast.

January 30, 2023
Unprompted review
Glitter Planet logo

Reply from Glitter Planet

Hi Rebecca,

It is lovely to hear that you adore the glitters(so do we 😉). Thank you so much for taking the time to leave a review.

Rated 5 out of 5 stars

Absolutely amazing company to deal with…

Absolutely amazing company to deal with !
Products are of a very high quality and are great to use .
Highly recommended 5 ⭐️

January 30, 2023
Unprompted review
Glitter Planet logo

Reply from Glitter Planet

Hi Michelle,

Thank you for taking the time to leave such a lovely review. 5⭐️ for you, it means so much to us.

Rated 2 out of 5 stars

Dissapointed I buy every month their…

Dissapointed I buy every month their mystery box it didn't come nicely wrapped it was boring the contents wasn't value and I'm sad to say I won't be buying another mystery box

October 29, 2022
Glitter Planet logo

Reply from Glitter Planet

Hi Jane,

I am so sorry to here you did not like your latest box. We aim to provide our customers with the best buying experience we can and if you are not satisfied with your purchase, please reach out to us at: help@glitterplanetuk.com where one of the team will be more than happy to find a solution for you.

Kind regards,
Shaun

Rated 5 out of 5 stars

Absolutely beautiful products I am so…

Absolutely beautiful products I am so overwhelmed with the quality of your amazing charms and the products that I ordered, this is my first time ordering and I will continue to buy your amazing thing thank you so much

October 29, 2022
Glitter Planet logo

Reply from Glitter Planet

Hi Rachael,

Thank you so much for taking the time to leave a review. It means so much to all of us here to know you love the products and have had a great experience with us. We hope to see you again soon ✨

Kind regards,
Shaun

Rated 5 out of 5 stars

Love this company

Love this company they have the best kolinsky brushes the team are so fast getting orders out and I’ve never had a single issue been using for years now

October 22, 2022
Glitter Planet logo

Reply from Glitter Planet

Hi Lauren,

Thank you for taking time out of your day to leave us such a wonderful review. We thrive knowing that people are enjoying the Glitter Planet customer experience. Your continued support and enjoyment of our brand means so much to us.

Thank you,
Shaun

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look